Technicians are great. Company charges are overpriced. They suck you into a contract then forfeit all the agreements. Then want to charge you to cancel. I don't recommend them at all. Now they tell me... See more
Company replied
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Jessica answered all my questions and handled my requests. She was polite and professional.
Company replied
The technician was very helpful. The customer service representative was also very cooperative. Contacted the technician and asked him to call me and advise when he would arrive.
Company replied
They were prompt, explained what services they were performing, and sent pictures of them performing the services!
Company replied
Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
1148 East 86th Place, 46410, Merrillville, Indiana, United States
- (219) 500-5797
We overthink pests so you don't have to.
3.9
Great
7 reviews
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They were prompt and explained what…
They were prompt and explained what they were doing. I was very pleased.
28 April 2026
Reply from Aptive Pest Control - South Bend
Hi Jeff,
I really appreciate you taking the time to share this, thank you. It’s great to hear the team was prompt and took the time to clearly explain the service, and even better that you were very pleased with the experience.
At Aptive, I want you to feel confident that everything is handled with transparency and care from start to finish, so you always know exactly what’s being done and why. Thanks for choosing Aptive, I truly appreciate you being part of our community.
-Jasmine, Aptive Care Team
Technicians are great
Technicians are great. Company charges are overpriced. They suck you into a contract then forfeit all the agreements. Then want to charge you to cancel. I don't recommend them at all. Now they tell me I can't even get a Sat. appointment when it was agreed at the start, I would get Sat. service. They lie to get you to sign
26 October 2025
Reply from Aptive Pest Control - South Bend
Hi Anthony,
Thank you for taking the time to share your feedback. I’m glad to hear you’ve had positive experiences with our service professionals, but I’m sorry your overall experience with Aptive has left you feeling frustrated. That’s not the impression we want to leave.
I understand your concerns around pricing, contract expectations, and Saturday scheduling. When expectations don’t align with what was originally discussed, that’s understandably upsetting, and we take that seriously.
We’d appreciate the chance to review your account, clarify the details with you, and make sure everything is properly handled. Please reach out to us at socialmedia@goaptive.com so we can look into this together and work toward a resolution.
-Jasmine
The service provider arrived on time
The service provider arrived on time, was very informative and applied treatment to all exterior services.
18 March 2026
Reply from Aptive Pest Control - South Bend
Hi Tim,
Thank you for sharing your experience! We’re glad to hear our service professional arrived on time, provided helpful information, and ensured all exterior areas were treated. At Aptive, we take pride in making sure every visit is handled thoroughly and professionally, so our customers can feel confident their home is well protected. We truly appreciate you choosing Aptive, we’ve got this handled!
-Jasmine
The technician was very helpful
The technician was very helpful. The customer service representative was also very cooperative. Contacted the technician and asked him to call me and advise when he would arrive.
19 March 2026
Reply from Aptive Pest Control - South Bend
Hi Steve,
We’re glad to hear our service professional and customer service team were able to provide helpful and cooperative support! At Aptive, we make sure every step of your service is handled with care and attention, keeping you informed and confident throughout the process. Thank you for trusting us, we’ve got this handled!
-Jasmine
Great, Consistent Service
They are consistent in their service and job performance no matter which service person arrives.
11 March 2026
Reply from Aptive Pest Control - South Bend
Hi Kevin,
We’re thrilled to hear that our team consistently delivers reliable service no matter who arrives! At Aptive, we make sure every visit is handled with the same care, professionalism, and attention to detail so you can feel confident your home is well protected. Thank you for trusting us, we’ve got this handled!
-Jasmine
Jessica professional and polite
Jessica answered all my questions and handled my requests. She was polite and professional.
13 March 2026
Reply from Aptive Pest Control - South Bend
Hi Dan,
We’re glad to hear that Jessica was able to handle your requests while providing polite and professional service! At Aptive, we make sure every visit is handled with care and attention so you can feel confident in your home’s protection. Thank you for trusting us, we’ve got this handled!
-Jasmine
They were very professional
They were prompt, explained what services they were performing, and sent pictures of them performing the services!
4 March 2026
Reply from Aptive Pest Control - South Bend
Hi Ryan,
We’re glad to hear our team was prompt, thorough, and communicated every step of the service! At Aptive, we make sure every visit is handled with care and transparency so you can feel confident your home is well protected. Thank you for trusting us, we’ve got this handled!
-Jasmine
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