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Aptive Pest Control - Wilmington Reviews 26

TrustScore 4.5 out of 5

4.3

1200 North 23rd Street, Unit 107, 28405 Wilmington, North Carolina, US


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Rated 5 out of 5 stars

They have been very prompt in their scheduled appointment times. I have had no issues in their services as i have been a customer a little over a year now. All services were documented by text message... See more

Company replied

Rated 5 out of 5 stars

I am so grateful to Issac for his diligent, efficient and thorough work ethic as he protects our home. And his communication is terrific, letting me know when and what is being done and double checkin... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with Aptive Pest Control and would definitely recommend them. I gave them five stars because their team was always on time, professional, and reliable. Every visit, they t... See more

Company replied

Rated 2 out of 5 stars

Peter was supposed to come in the AM 8 - 12 but came at 3:30. Was very short and was gone with in 20 mins - do not believe he services me correctly. Just came across a big ant hill in the back by the... See more

Company replied


Company details

  1. Pest control service

About Aptive Pest Control - Wilmington

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 1200 North 23rd Street, Unit 107, 28405, Wilmington, North Carolina, United States

  • 19108386694
Promotion box for Aptive Pest Control - Wilmington

We overthink pests so you don't have to.

Smarter pest control starts here.

4.3

Excellent

TrustScore 4.5 out of 5

26 reviews

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Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, always prompt and courteous completes specific jobs in a timely manner! Our mosquito problem is taken care of as well as our household pests. I would recommend Active pest control!

4 July 2025
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Reply from Aptive Pest Control - Wilmington

Hi William & Jackie,

Thank you so much for your thoughtful feedback! We're thrilled to hear that you've experienced prompt, courteous service and effective results with both mosquito and general pest control. Our team works hard to deliver thorough, timely treatments, and it's wonderful to know that effort has made a real difference for your home. We truly appreciate your recommendation and are grateful to have you as part of the Aptive family!

-Jasmine

Rated 5 out of 5 stars

The service providers always…

The service providers always communicate prior to their arrival and ask if there are problem areas. Very helpful to have a game plan. Always friendly service.

21 June 2025
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Reply from Aptive Pest Control - Wilmington

Hi Claudette and Billy,

Thank you for your thoughtful feedback! We’re so glad to hear that our service professionals are consistently communicating before each visit and taking the time to understand any specific concerns. Having a clear game plan is an important part of how we deliver effective, customized service—and it’s great to know that’s been helpful for you. We truly appreciate you being part of the Aptive family and look forward to continuing to provide friendly, proactive care you can count on.

-Jasmine

Rated 2 out of 5 stars

I have more pests know than before the service

I have more pests know than I had before my last service. I tried calling and no one gets back to me. I’m thinking of canceling our service with Aptive Environmental.

7 June 2025
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Reply from Aptive Pest Control - Wilmington

Hi there,

Thank you for sharing your experience — I completely understand how frustrating it is to feel like the pests have only increased after your service. At Aptive, we truly want to make sure every home gets the effective care it deserves.

I’m sorry to hear you’ve had trouble reaching us. We’d like to make this right by connecting with you directly and scheduling a follow-up visit to address the issue as soon as possible. Your satisfaction and comfort are important to us, and we appreciate the chance to restore your confidence in Aptive Environmental. Please reach out at socialmedia@goaptive.com at your convenience so we can help.

-Jasmine

Rated 5 out of 5 stars

I VERY RARELY see any bugs inside my…

I VERY RARELY see any bugs inside my house!

23 May 2025
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Reply from Aptive Pest Control - Wilmington

Hi Linda,

That’s exactly what we love to hear! At Aptive, helping keep your home comfortable is our top priority. Thanks so much for trusting us to protect your space — we’re grateful to have you in the Aptive family!

-Jasmine

Rated 1 out of 5 stars

Tech was rude

Tech was rude. They did not treat our property in the time they spent here. Ant hills still are present.

14 May 2025
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Reply from Aptive Pest Control - Wilmington

Hi Milton,

Thank you for taking the time to share your feedback. I'm really sorry to hear about your recent experience—it’s never our intention for any interaction with Aptive to feel rushed or impersonal. That’s not the standard we hold ourselves to, and we completely understand how frustrating it must be to still see ant activity after your visit.

We truly value your trust, and I’d love the opportunity to make things right. I’m sharing your concerns with our local service team so we can review what happened and follow up appropriately. You deserve both effective service and respectful, professional communication every step of the way, and we’re committed to delivering that.

Thank you again for bringing this to our attention—we’re on it.

-Jasmine

Rated 5 out of 5 stars

James was very apologetic about the mix…

James was very apologetic about the mix up. And I was ready to find a new pest control for me and my mother’s home. But he as so pleasant. He is the only reason I stayed with Aptive. He was so attentive to every concern.

22 April 2025
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Reply from Aptive Pest Control - Wilmington

Hi Vickie,

Thank you so much for sharing your experience. We're incredibly grateful to have team members like James who go above and beyond to make things right. It means a lot to know his attentiveness and care made such a difference for you and your mother's home. We're so glad you chose to stay with the Aptive family, and we'll continue doing our best to provide the thoughtful, reliable service you deserve.

-Jasmine

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