Afroquarter Reviews 

414
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Fantastic prices, order was despatched next day (ordered at night) received my order within 5 days. Packaged well. Kept updated by email. Will definitely be buying from again.

Rated 5 out of 5 stars

Excellent and professional service! Victoria called me regarding an issue with my order. She provided a solution and my order came within a few days. Items were packed well and arrived on time. W... See more

Rated 5 out of 5 stars

My family are quite active so they can be hard to catch but when I ordered some products for my baby sister, AQ went above and beyond to ensure she got them, even after missing her twice. I appreciate... See more

Rated 5 out of 5 stars

Fast delivery, great products - been wanting UFD curl magic but couldn't find it anywhere at a reasonable price. Thanks to you guys at AQ my wash and gos are popping and my wallet is still intact.

Company details

  1. Beauty supply store
  2. Cosmetics shop
  3. Hair product shop
  4. Health and beauty shop

About Afroquarter

Written by the company

What is AQ Online?

The ultimate spot for haircare and beauty products online. Shop with ease and convenience for your straight, wavy, curly, coily and kinky hair.  Don’t let us convince you! Come and see for yourself. 

About AQ Online

 AQ online stands for Afro Quarter Online. We are a black-owned company based in Birmingham, United Kingdom. We always had a deep passion for textured kinky hair and a drive to try a range of different products.

After numerous unpleasant experiences both in-store and online. We decided to make a change and create a space for people of colour. 

This change was particularly important to us because we wanted to see more people who looked like us sell our products with the right information and knowledge and expertise. 

That is why AQ Online was built on the quote "Be the change you want to see"

Our aim 

 We aim to contribute positively to our community by being a leading black-owned retailer. The black lives matter movement is at the core of what we do and we aim to provide transparency and safe products at your doorstep.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

414 reviews

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4.7

All reviews

(414)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Item came fast but I had to return it…

Item came fast but I had to return it because it wasn't what I ordered.

22 July 2022
Afroquarter logo

Reply from Afroquarter

Hi Tammy,

Thank you so much for your feedback🤗

We haven't received any notification of a return from you. We also sent you the 2x Wetline Gels as ordered.

Please contact us at care@aqonline.co.uk so that we can investigate this for you.

Warmest regards,

Tasha

Rated 3 out of 5 stars

Average

Average, as soon as it’s despatched, it’s as if you wash your hands of it , other companies do better.

14 June 2022
Afroquarter logo

Reply from Afroquarter

Hi Althea,

I am deeply disappointed that you were unhappy with our service and frankly surprised because we have been liaising and promptly replying to you via email regarding the delay in your Hermes order.

I sent an email only yesterday to confirm if you had received your order since we hadn't heard from you since our last.

I have taken note of this feedback and will reassess our approach for delayed orders to ensure customers feel reassured throughout the process.

Hopefully, you can give us a second chance🙏🏾

Warmest regards,

Tasha

Rated 5 out of 5 stars

AQ all the way

Items arrived early and beautifully packaged with lots of bright orange tissue paper in the box. Felt like i was unwrapping a gift.

30 May 2022
Rated 5 out of 5 stars

Afro hair use AfroQuarters👍🏽

I was very fortunate to find Afroquarter's (AQ) on Google when I was looking for a particular hair product for afro hair. AQ's online service is very easy to use and delivery I find is extremely quick and efficient. Will be buying my hair products from AQ from now on as they are very polite and helpful.

19 May 2022
Rated 5 out of 5 stars

Paddle Comb

This is the first time I've used Afro Quarter and I can honestly say it won't be the last time. Their service was quick and efficient. I've not used the paddle Comb as yet but it feels like a quality product and does not look like it will snag on your hair

6 May 2022

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