It was excellent service
It was excellent service. Very good follow-up. Super friendly. I’m very happy with this company.

Reply from AquaConsult Vochtbestrijding en Kelderdichting
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Last van vocht in huis? Met meer dan 20 jaar ervaring in vochtbestrijding en ventilatie oplossingen. We weten elk vochtprobleem op te lossen mét garantie en tegen een zeer scherpe prijs. Aquaconsult is onder meer gespecialiseerd in: - Kelderdichting volgens de traditionele methode (bekuiping) - Kelderdichting volgens ons eigen uniek procedé (afgewerkt met keramische tegels) - Kelderdrainage - Opstijgend vocht behandelen - Muurinjecties - Ventilatiesystemen - Ventilatie in kelders (specifiek) - Ventilatiecircuits - Muren behandelen tegen zouten en zoutaanslag
Vogelsanck 2a, 2970, Schilde, Belgium
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Typically replies within 2 weeks
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It was excellent service. Very good follow-up. Super friendly. I’m very happy with this company.

Reply from AquaConsult Vochtbestrijding en Kelderdichting
EDIT : We are in discussion with Aquaconsult to find a solution
The installer was not wearing gloves and dirtied our freshly white painted wall. We had to clean and repaint it ourselves.
The plate underneath was missing, so the installer came a second time. The plate is bumpy and we can see the hole from the pipe from underneath. This is not a proper installation, it looks real amateur

Reply from AquaConsult Vochtbestrijding en Kelderdichting
Work completed to a very poor standard. When I complained they failed to respond for several weeks, and then eventually involved their lawyers rather than try to rectify the problem

Reply from AquaConsult Vochtbestrijding en Kelderdichting
Comany charged over 3000 and now I have more water in the basement than when I started. They say that it is not their problem as the water is coming from elsewhere. No customer service at all. The work came with a "warranty" but that seems to have disappeared. Horrible experience.

Reply from AquaConsult Vochtbestrijding en Kelderdichting
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