Aqua Heat Assure Reviews 30

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and helpfulness, noting their ability to complete jobs promptly and effectively. Many people highlight the excellent service received, emphasizing the team's knowledge, tidiness, and clear communication throughout various projects, from emergency repairs to full renovations. However, some customers expressed mixed feelings regarding the facilities, with opinions varying on aspects like the condition of certain areas or the overall setup.

What people talk about most

Service

Reviewers consistently express satisfaction with the service provided. Customers frequently highlight the... See more

Staff

Clients share positive opinions on staff, consistently praising their professionalism and efficiency. Many... See more

Facilities

Users describe ambiguous interactions with facilities. Some customers were delighted with new, modern shower... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Stuart @ AHA was able to fit us in at short notice, which was really helpful to our own client at a busy Dentist. Particularly on a weekend when we had a day closed to carry out a refurb. Stuart was p... See more

Rated 5 out of 5 stars

Finally we have heat after a week without. Stewart and Charlie were efficient and tidy when installing our new Gloworm boiler today. Stewart did give us other repair options and even told us the... See more

Rated 5 out of 5 stars

Stewart helped me out massively with a dishwasher installation that two so called installation companies put in the too difficult box. It took him less than 5 minutes which says something for his kn... See more

Rated 5 out of 5 stars

Stewart recently completed a full bathroom refit for us and we couldn’t be happier. He turned up exactly when he said he would, was always polite and professional, and left everything tidy at the end... See more


Company details

  1. Plumber
  2. Central Heating Service
  3. Heating service
  4. Property Maintenance

Written by the company

At Aqua Heat Assure, we carry out all aspects of Plumbing, Heating and Maintenance. Just some of the jobs we carry out are; General plumbing / leaks, outside taps etc. All aspects of heating. New boiler installations, boiler breakdowns and servicing including system conversions. Gas safety checks / landlords. Emergency call outs. Bathrooms. Property maintenance including electrical works. No job too big or small!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

30 reviews

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1-star

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Rated 5 out of 5 stars

Stewart completed a bathroom refit for…

Stewart completed a bathroom refit for me. From the beginning his communication skills were perfect, he kept me apprised at every stage, he was prompt and efficient. He went out of his way to fetch materials and the price was incredibly reasonable compared to other quotes. He and Charlie were tidy, friendly polite and made the whole experience stress free. I would absolutely recommend this company without a moment's hesitation.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Plumbing and heating heroes

Stewart and his team have been an absolute lifesaver for me. In the middle of a chaotic extension that I am project managing his team came in and worked tirelessly to get us 1st fixed well ahead of schedule. Stew also helped get my program straight and brought a sense of calmness to the build which we very much needed. I would 100% recommend Aqua Heat Assure to anyone.

5 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from Stewart

What an excellent service Stewart provided. He project managed a really stressful situation for us when we had a flood a faulty installation when we had a new kitchen fitted. The kitchen hallway and cloakroom had to be completely stripped back to allow for drying which took over 5 months. He was here from the start and put a brilliant team together. Carpenters plasterer kitchen fitter electrician tiler and his own plumbing works . Always there with a calm reassuring voice when things got to much. Today he came with his apprentice Charlie to complete the final plumbing works. Everything is back and so much better than it was. We can’t thank him
Enough for his expertise and efficient service. Always punctual clean and tidy and extremely knowledgable. We would strongly recommend Aqua heat assure. Value for money expertise punctuality and cleanliness an excellent job always on hand to answer any queries. Just brilliant
get a 5 star rating from us

Thank you team Aqua heat assure

27 November 2025
Unprompted review
Rated 5 out of 5 stars

Finally we have heat after a week without:)

Finally we have heat after a week without.
Stewart and Charlie were efficient and tidy when installing our new Gloworm boiler today.
Stewart did give us other repair options and even told us the cheapest way to go about the repairs, which was helpful, but we determined it was time for a new boiler anyway as the existing boiler was 21 years old, unreliable and inevitably would need replacing.
Very pleased to finally have a hot bath in a warm house! Thank you

25 November 2025
Unprompted review
Rated 5 out of 5 stars

Leaking pipe in kitchen ceiling

Leaking pipe in kitchen ceiling, hidden behind at least four other pipes. Access was extremely tricky, but Stuart did a fantastic job and had everything fixed in a couple of hours.
The alternative would have been to rip the bathroom above apart to get through the floor!
Very, very pleased with the quality of workmanship, and just how hard Stuart worked to make sure we didn't have to resort to plan B.

14 November 2025
Unprompted review
Rated 5 out of 5 stars

After spending a week without hot water…

After spending a week without hot water and being messed around by my insurance company approved emergency plumbers, 1 phone call and a few text messages to Stu was all that was needed, he managed to fit me in to his schedule and fitted a new boiler a couple of days after the first phone call. Extremely impressed with his work ethic, quick and efficient, talked me through every step and spent the time at the end of the day going through everything so I knew exactly what I needed to know and was comfortable before he left. highly recommend Stu and the team for all your plumbing needs.

4 November 2025
Unprompted review
Rated 5 out of 5 stars

Good experience

Greg did a great job for us mending an external leak. Communication was great throughout, from quote visit to completion of work.

4 October 2025
Unprompted review
Rated 5 out of 5 stars

Stewart has been amazing

Stewart has been amazing. He has just fitted a kitchen for me in a rental property where a quick turnaround was key. I booked him a few weeks ago so I was really pleased when he came on the agreed day and finished within a few days as expected. So often jobs get pushed back, but not with Stewart. He has been superb. He tidied up every day and always very polite and considerate. The kitchen is a massive improvement and looks great. I have no hesitation to highly recommend him.

18 September 2025
Unprompted review
Rated 5 out of 5 stars

Bath, sink taps and electric shower

Turned up at the time agreed. Was tidy, and was very methodical in his work, left me with the confidence in doing a great job on replacing our 20+ year old bath and sink taps. Along with replacing a new electric shower. Came highly recommended, and I will recommend to anyone who requires any plumbing work or boiler servicing and repairs….

5 September 2025
Unprompted review
Rated 5 out of 5 stars

Bathroom remodel

Stewart recently completed a full bathroom refit for us and we couldn’t be happier. He turned up exactly when he said he would, was always polite and professional, and left everything tidy at the end of each day. The quality of his work really speaks for itself the results are fantastic and everything has been finished to a high standard. Highly recommend!

22 August 2025
Unprompted review
Rated 5 out of 5 stars

Quick, efficient service

Stewart came out quickly to resolve an emergency leak, so grateful that he was able to come out so promptly. Found the leak and capped off the water for us without causing much damage or mess. We will definitely be using Stewart for an upcoming bathroom renovation. Thanks Stewart.

4 August 2025
Unprompted review
Rated 5 out of 5 stars

Gas hob fitting

Had Becko jr come out and fit a new kitchen hob for us and was reasonably priced.
All work was completed in a couple of hours and left our kitchen in a clean and tidy state.
Would have no problems in recommending to friends and family if they required work to be completed.
Many thanks for your prompt service.

26 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service.

We asked Stewart to conduct some remedial plumbing work on our office, ready for a drinking fountain installation. Stewart came for a site visit and was confident that the job could be done at a competitive cost. The work was prioritised and done quickly, to a high standard. Stewart and the team were polite and explained each step of the process. Would certainly recommend Stewart and the team.

21 July 2025
Unprompted review
Rated 5 out of 5 stars

aqua heat assure did an absolutely…

aqua heat assure did an absolutely fantastic job on our en-suite ! They were so easy to contact and made me feel totally at ease. I’m over the moon with our en-suite and the service. Thank you aqua heat assure !

18 July 2025
Unprompted review
Rated 5 out of 5 stars

Sorted out a problem in no time that was too difficult for others.

Stewart helped me out massively with a dishwasher installation that two so called installation companies put in the too difficult box. It took him less than 5 minutes which says something for his knowledge and ability.

Ironically, we only came across him when he was working next door. So glad we did and shall definitely be asking him to do more work here.

10 July 2025
Unprompted review
Rated 5 out of 5 stars

Friendly, reasonable price & tidy

Stewart priced us reasonably for a waste pipe replacement. He has great communication, kept everything tidy, was on time and followed up afterwards to make sure everything was ok. Very friendly and kept me up to date with the job as he worked. I would definitely recommend.

23 June 2025
Unprompted review
Rated 5 out of 5 stars

Rental property repairs

This is the 2nd time I’ve used this company for repairs at a rental property that I own and I can say that I’m very impressed with the efficient service provided. A date and time were agreed between the tenant and the company. All went smoothly, the property was left clean and tidy and the tenant delighted. Thank you. Highly recommended

24 June 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant Service

Found Aqua Heat Assures details on the Southern Water website in relation to a leak I was looking to get someone to help identify.

From first first contact through to locating the leak Stuart was amazing - he came when he said he would, he was methodical in his approach to identifying the issue and nothing was too much trouble.

Would highly recommend him and will certainly use him again in the future for anything plumbing related.

11 June 2025
Unprompted review

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