Disappointing - ORDER SUMMARY Under Sink O-Rings 10" × 2.5 - 2 PACK Quantitiy : 1 $18.00 1 Micron Coconut Carbon Filter Block Quantitiy : 2 $79.90 Subtotal $97.90 Shipping $0.00 Tax $8.90... See more
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I bought a bench top water filtration unit from Aqua Plus in Sydney, and I am 100% happy with the quality of the product, great tasting water it produces, and fast three day delivery to my remote,... See more
Company replied
Very happy with the service. Online chat with their salesman answered many questions, and helped make the decision to buy. The filter appears to be perfect for our application. The delivery was ve... See more
Company replied
I ordered 8 sediment filters by mistake and Aqua Plus Filtration refund it in very satisfactory prompt manner. Thank you Aqua. In future I will make proper choice to avoid unnecessary problems. Thank... See more
Company details
About Aqua Plus Filtration
Information provided by various external sources
Contact info
5 George St, 2137, North Strathfield, Australia
- 1300 692 782
- info@aquaplusfiltration.com.au
- aquaplusfiltration.com.au
4.3
Excellent
268 reviews
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This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 48 hours
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Excellent product was dispatched and…
Excellent product was dispatched and arrived in a timely manner
15 July 2021
The filter was delivered quite quickly
The filter was delivered quite quickly. Unfortunately i did call before i ordered to ask about the fittings and was told the wrong information. Luckerly the local Reece plumbing store was able to assist.
17 May 2021
haven't used the item yet
haven't used the item yet, but very quick to post and no issues with purchase
15 May 2021
Reply from Aqua Plus Filtration
Hi Daniel,
Can you please provide more details as to what happened with your order? We didn't receive any complaint and order was delivery on time. According our system your order was received on 19th April and delivered by Australia Post on 26th April, 2021.
We try to provide the best customer service to our customers as possible. Please email us at info@aquaplusfiltration.com.au with further information so we can help assist you with any questions you may have.
Regards,
Aqua Plus team
Disappointed overall with service and…
Disappointed overall with service and in part with product. Bought the Aqua Pro Counter Top Filtration system online... after no update on the order being shipped after a number of days, I contacted Aqua Plus twice regarding this. Was told one 'had been sent' but that they would send another to us and that we were to return send the first when it arrived. I was then sent a tracking number... but found it strange no tracking number was given for the first system that was supposedly sent in the first instance (which never showed up). When the system arrived, I then went to connect it to the tap and found none of the tap adapters in the box when it arrived with fit our standard kitchen sink tap. When I emailed for some guidance as to how I could fix this, find one that fit, I received no reply. Poor service overall.
7 April 2021
Unprompted review
I have not been able to use the product…
I have not been able to use the product as it doesn't fit our HANSA tap and either does the adaptors. Called them to see if there was any they could do. No answer. A random mobile calls me back and doesn't say who he is and no caller ID. He said he'll try find an adaptor just send him pictures and address. Done that. Still haven't heard anything a week later. Communication is poor.
21 March 2021
Installed on my caravan from the water…
Installed on my caravan from the water tanks to the cold water tap, water tastes awesome, very happy with this product and highly recommend it
18 March 2021
Quick and carefully delivery
Quick and carefully delivery. Definitely will recommend Aqua plus.
15 March 2021
Aquaplus - Tap Master/Water Saving Device
Bought Tap Master - Water Saving Device many years ago and the old one finally need a replacement recently. Very happy with the product, and online order and delivery process is smooth.
4 March 2021
Reply from Aqua Plus Filtration
Hi Ping,
Thank you for taking the time to let us know your 5 star experience with Aqua Plus Filtration.
It is great to hear you are pleased with our product and overall service. Enjoy your filtered water!
Regards
Aqua Plus team
Only just received the filtration…
Only just received the filtration system so can’t yet comment regarding being fit for purpose.
However regarding ordering and delivery, very easy to place my order and delivery from NSW to Qld was prompt, therefore very satisfied thus far.
Thank you.
27 February 2021
Reply from Aqua Plus Filtration
Hi Ross,
Thank you for taking the time to let us know your 5 star experience with Aqua Plus Filtration.
It is great to hear you are pleased with our product and customer servive. Enjoy your filtered water!
Regards
Aqua Plus team
Reply from Aqua Plus Filtration
Hi Geoff,
Thank you for taking the time to let us know your 5 star experience with Aqua Plus Filtration.
It is great to hear you are pleased with our product and overall service. Enjoy your filtered water!
Regards
Aqua Plus team
Reply from Aqua Plus Filtration
Hi Frank,
Thank you for taking the time to let us know your 5 star experience with Aqua Plus Filtration.
It is great to hear you are pleased with our product and service. Enjoy your filtered water!
Regards
Aqua Plus team
Very pleased with item and delivery.
22 February 2021
Reply from Aqua Plus Filtration
Hi Bill,
Thank you for taking the time to let us know your 5 star experience with Aqua Plus Filtration.
It is great to hear you are pleased with our product and overall service. Enjoy your filtered water!
Regards
Aqua Plus team
Reply from Aqua Plus Filtration
Hi Pamela,
Thank you for taking the time to let us know your 5 star experience with Aqua Plus Filtration.
It is great to hear you are pleased with our product and overall service. Enjoy your filtered water!
Regards
Aqua Plus team
It arrived very quickly
It arrived very quickly, I have not used it yet but I feel it is good value for money
.
17 February 2021
Reply from Aqua Plus Filtration
Hi Tony,
Thank you for taking the time to let us know your 5 star experience with Aqua Plus Filtration.
It is great to hear you are pleased with our product and overall service. Enjoy your filtered water!
Regards
Aqua Plus team
Simple ordering process
Simple ordering process, delivered in days. What more could you want.
9 February 2021
Reply from Aqua Plus Filtration
Hi Michael,
Thank you for taking the time to let us know your 5 star experience with Aqua Plus Filtration.
It is great to hear you are pleased with our product and overall service. Enjoy your filtered water!
Regards
Aqua Plus team
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