Had no issues with watersofter install and drinking water tap. Engineer explained the installation process before starting, and was very efficient in his work, and tidied up when completed. Since... See more
Company replied
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Tristan and his team were excellent. Their online booking system let us know when his staff member would be arriving, and we were kept up to date. The undersink filter he installed has transformed... See more
Company replied
Great service from a freindly team. A family run business supplying quality products at competitive prices. I've been buying salt from Aquasoft for years and when my Harvey softener needed replacing a... See more
Company replied
Great team in Aquasoft, totally satisfied with my sofa water in my new home. Tristan is so professional and explained all options very clearly. Neat and clean installation by Adam, he was very pleasa... See more
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Company details
Written by the company
Offering a first class service to homes and businesses throughout the South East for sales, installation, service & repair for water softeners, drinking water systems, water coolers & boilers and salt delivery.
Contact info
51 Westgate Close, CT2 8JH, Canterbury, United Kingdom
- 01227 656670
- mail@aquasoftuk.com
- aquasoftuk.com
4.8
Excellent
683 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Excellent work by Steven Ashford
2 October 2023
Reply from Aquasoft water softeners
Thanks so much for the great review Valerie!
Reply from Aquasoft water softeners
Thanks so much for the great review Olly!
Reply from Aquasoft water softeners
Many thanks for the review Roger! We always aim to be a 5 star company for our customers so please do let us know what we can do better next time to get there for you!
From installation to follow-up service…
From installation to follow-up service for ordering essentials Aquasoft delivers a quality product and back-up service which instills a sense of security and satisfaction for me.
14 September 2023
Reply from Aquasoft water softeners
Thanks so much for the great review Catherine!
The work was carried out professionally…
The work was carried out professionally and the engineer was very helpful
26 September 2023
Reply from Aquasoft water softeners
Thanks so much for the great review!
Reply from Aquasoft water softeners
Thanks for the review Jennifer and so sorry we arrived late! We will always endevour to be on time but as we work all over the Kent area, sometimes the traffic between jobs can cause issues beyond our control.
Replacement unit fitted by engineer…
Replacement unit fitted by engineer most efficiently
21 September 2023
Reply from Aquasoft water softeners
Thanks so much for the great review Michael!
19 September 23
19 September 23, reliable and professional service, highly recommended
19 September 2023
Reply from Aquasoft water softeners
Thanks so much for the great review!
New water softener fitted
Had a new water softner fitted. He arrived early which was a bonus. Replaced the old one with no mess. Thank you. Now just waiting for the 12 packs of salt.
13 September 2023
Reply from Aquasoft water softeners
Thanks so much for the great review Terry!
Great service
Engineer would not give up until he solved the problem. Very efficient and prompt service and on time.
14 September 2023
Reply from Aquasoft water softeners
Thanks so much for the great review Ian!
Adam did a brilliant job servicing our…
Adam did a brilliant job servicing our water softener but also replaced our broken Qettle tap. Adam was very professional, courteous and hardworking. I highly recommend Aquasoft.
13 September 2023
Reply from Aquasoft water softeners
Thanks so much for the great review Mark!
Reply from Aquasoft water softeners
Thanks so much for the great review Debra!
Reply from Aquasoft water softeners
Thanks so much for the great review!
Everything happened as I wanted and the…
Everything happened as I wanted and the softener is now working really well!
4 September 2023
Reply from Aquasoft water softeners
Thanks so much for the geat review Adrian!
Flawless
Great experience - non pushy sales - helpful and informative. Friendly and professional installer. Perfect from start to finish. Would highly recommend
7 September 2023
Reply from Aquasoft water softeners
Thanks so much for the great review Aimee!
Reply from Aquasoft water softeners
Thanks so much for the great review Douglas!
Great company
The service engineer who visited was excellent. Prompt, thorough and professional. Aquasoft are an all round great company to deal with.
6 September 2023
Reply from Aquasoft water softeners
Thanks so much for the great review!
First class service
First class service from Stephen, cannot fault the companies communication.
8 September 2023
Unprompted review
Reply from Aquasoft water softeners
Thanks so much for the great review Barry!
Reply from Aquasoft water softeners
Thanks so much for the great review Kellie!
Good attention to service
Good attention to service, but dissappolnted that the recent salt delivery was placed outside our garage door but no one seemed to inform us either by knocking on the door or sending an email to say when delivery would take place.
thank you
20 August 2023
Reply from Aquasoft water softeners
Many thanks for the review David! Apologies for the issues with your delivery however - we will flag this to our delivery driver and make sure it doesn't happen again
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