The aqua stream water softener engineer was very efficient and pleasant and explained how the system worked. The new water softener is working well and the system is neater than the old one.
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Stephen offered expert advice on choosing a water softener suitable for my family without sales talks. On installation day, Stephen and his team laid the piping configuration so well behind the skirti... See more
Company replied
Our water softener failed, and we asked Aquastream to install a replacement. Stephen arrived right on time and immediately got to work. He stripped out all the previous plumbing and replaced it with a... See more
Company replied
We recently had a water softener and reverse osmosis unit fitted due our water being very hard. Stephen and Lee arrived promptly on the day agreed, laid down dust sheets and carried out the installat... See more
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Company details
Written by the company
Aquastream water softeners are a family run business based in Cambridge. We are a main Authorised Kinetico and Ecowater water softener systems stockist. We service and repair most leading makes of water softeners and offer a salt delivery service.
Contact info
Unit 17 Meridian, Swavesey, CB24 4AE, Cambridge, United Kingdom
- 01954 230898
- service@aquastream-softeners.co.uk
- aquastream-softeners.co.uk
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Knetico water softener installation
Very knowledgeable in water softener plumbing to UK mains water. Frendly and very efficient in installation.
Left the place clean and tidy.
Recommend him personally for installation.
Extremely efficient service
Extremely efficient service. I found exactly the correct replacement for my filters and they were delivered very quickly. I will definitely use Aquastream again.
Had the pleasure of dealing with these…
Had the pleasure of dealing with these people recently. Despite me messing up my order they went out of their way to help me and kept in touch until sorted. They even phoned back when they said they would !!!
Highly recommended
Helpful & honest advice.
Fantastic service, extremely knowledgeable & balanced advice. A beacon in a softener minefield!

Reply from Aquastream Water Softeners Ltd
Great service
Aquastream were excellent in communicating and carried out replacement of our old Kinetico softener and pipework.
Great service.

Reply from Aquastream Water Softeners Ltd
Professional
Professional, Knowledgeable, explained the products available and the most suitable for our needs. Fitted exactly as quoted in an awkward upstairs location due to our pipework. Would definitely recommend.
My 'Go-To' Company for Water Filter Cartridges
This is my go-to company for water filter cartridges. The pricing is always competitive and communication about delivery is always excellent so that I know exactly when the delivery will happen. It's also great to support a small business in the UK!

Reply from Aquastream Water Softeners Ltd
1st Class Service
Above and beyond !!!I Had problems with my water softener and attempted a self repair. The Aquastream team supplied all the parts and threw in some extras to make a successful repair. Their advice also was second to none. Thank you very much for your help and speedy service.

Reply from Aquastream Water Softeners Ltd
ordering was straightforward
ordering was straightforward - delivery was on time - installer Stephen was both professional and informative. The whole process was excellent and I would recommend Aquastream wholeheartedly. Thank you.
Quick and Seamless
I contacted Aquastream Water Softeners to get a quote. Stephen and his team were quick to answer and have come to the house to give a more tailored quote and discuss options. We had a date for installation quickly after the quotation and the installation was seamless. A few days after installation Stephen happened to be in the area and popped by to check that everything was still Ok. I would 100% recommend Aquastream!

Reply from Aquastream Water Softeners Ltd
Brilliant service
Brilliant service. System fully explained.
No pressure to buy.
Very professional and a efficient job.
Would highly recommend.

Reply from Aquastream Water Softeners Ltd
Excellent!
Excellent service from first asking for a quote to installation.Stephen was lovely he explained everything thoroughly. My son in law was so impressed that he’s asked Stephen to come and give him a quote.
We would definitely recommend Aquastream.

Reply from Aquastream Water Softeners Ltd
Above and Beyond
I contacted Aquastream in order to recommission a Kinetico water softener in our new home.
Stephen was able to identify and supply the correct replacement resin in a timely manner. When I encountered other issues getting the system to work properly, Stephen really went above and beyond to help me solve my problems. All in all thoroughly recommended.

Reply from Aquastream Water Softeners Ltd
Kinetico Water Softener
We installed Kinetico water softeners 3 months ago and I highly recommend Kinetico Water softeners for others. It was a great/smooth experience right from the day 1 when I first contacted Stephen for enquiry and Stephen explained the available product ranges in detail and suggested the best product for our use case. Stephen is deeply experienced in this area and the installation was well planned and executed without any hassle. With respect to usage and maintenance - We just have to replace the salt block once every few weeks and we don't have to worry about anything else. If you are looking for water softener for your home, start with Aquastream Water Softeners.

Reply from Aquastream Water Softeners Ltd
Excellent service
Professional, efficient, friendly and knowledgeable service with excellent workmanship. Stephen did an excellent job in replacing a previously failing water softener. Very happy to recommend Aquastream.
Great service
We had a new Kinetico Compact installed when we moved recently. Stephen was excellent providing all the information we needed being new to softeners and managed to find a slot for installation quickly. He was neat and worked around our piping issues in the new house. I would thoroughly recommend Aquastream.

Reply from Aquastream Water Softeners Ltd
Fantastic service and installation
We had a Kinetico Premier Compact XP installed by Stephen to replace an old failed softener. The installation and quality of work is second to none. It's more efficient, smaller and salt blocks are much easier to handle and use than tablets. Stephen was great to deal with and was happy to provide advice and tips on the system.
I highly recommend Aquastream
Great Service by Stephen
Great Service by Stephen. He was able to solve some piping problems, provided fair pricing for the additional work. Was professional, polite and friendly.
Great experience
Our rep was excellent throughout the process. Before even visiting the home he was able to make an accurate assessment from photos we sent. Ordering, fitting and follow up has been perfect. No pushy sales which is always appreciated.
Highly recommend.
Excellent Service from Stephen
Stephen was very knowledgable, identified the problem with our old water softener, made it safe and ordered a new replacement which was fitted just a few days later. Excellent Service, very neat work, tidied up after and we could not have asked for a better service. Very highly recommended

Reply from Aquastream Water Softeners Ltd
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