Shower doors arrived in good time, I wasn't quite ready to fit them as still installing shower wall. When close inspection of doors undertaken saw that roller had broken plastic casing. I contacted Aq... See more
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Ordered a toilet seat which unfortunately was poorly packaged and arrived damaged. AQVA arranged item collection and confirmed that they can't send replacement until original order arrives back. Ori... See more
Very good service. The low pressure tap I wanted was a very good competitive price and the delivery charges were very clearly set out in the same page of the excellent web site - I do like clarity lik... See more
Company replied
Unimpressed! Unorganised! Items purchased came with indented logos on them which were not on the images. Quotes for freight were high so we organised our own freight forwarder items were not in stock... See more
Company details
About Aqva Bathrooms
Information provided by various external sources
We believe in people power. Our people are dedicated, well-equipped and informative; apparently, the interface is for your convenience whenever you seek help. The management of AQVA has an all-round knowledge of the industry, ingrained research on customer preferences, concerns and priorities, thus, we have staked our resources, to exceed their expectations with a smile.
Taps
At AQVA Bathrooms, we display the latest design in Bathrooms Taps. You can view our complete range and select the best one based on your requirement.
Shower Enclosures
At AQVA Bathrooms, we offer the best in class shower enclosures. Whether you are looking for frame-less, or semi frame-less shower enclosures, we are sure you will get the right one in our range.
Contact info
302 Melton Road, LE4 7SL, Leicester, United Kingdom
- 0116 2516487
- support@aqva.co.uk
- aqva.co.uk
2.8
Average
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
The item was left in an open box in my…
The item was left in an open box in my front garden and was dusty and dirty.
20 January 2022
Products and on line system great but
Products and on line system great, what fell down was the delivery - 2 items ordered, got text from DHL on Thursday morning (delivery between 11.10 and) that was it? 21.23 that evening delivery undertaken, I was out walking the dog and partner was getting ready for bed, not overly impressed. Second parcel came on the Friday via a company called Circuit, text came in at 04.37 (we were well asleep and didn't hear it) - delivery between 05.30 and 06.00, yes placed on doorstep at 05.54, at least they didn't knock!! So much for the comment on the web saying the delivery driver will wait whilst package is checked, fortunately ours was ok. I know there are issues at present with delivery driver shortages but at least getting adequate information would help?
18 January 2022
Reply from Aqva Bathrooms
Hi John,
That's fantastic to hear that you are happy with your items and that they arrived within your delivery estimate.
we would be happy to serve you again and try to help you again with the selection
Thank you for choosing Aqva bathrooms,
Kind Regards,
AQVA Bathrooms
As ordered and fast delivery
As ordered and fast delivery, despite ordering it over the Christmas period. Would use again.
17 January 2022
Reply from Aqva Bathrooms
Hi Clive,
Thank you very much for your great review. We're happy to hear that your product arrived quickly and the service was efficient!
I am very glad that the order went so smoothly and that the delivery was very quick.
Thank you for choosing Aqva bathrooms, We look forward to serving you for many years to come!
Kind Regards,
AQVA Bathrooms
Good quality product delivered in a…
Good quality product delivered in a timely manner
16 January 2022
Reply from Aqva Bathrooms
Hi Chris,
That's fantastic to hear that you are happy with your items and that they arrived within your delivery estimate. We hope you enjoy your purchase
Kind Regards,
AQVA Bathrooms
Reply from Aqva Bathrooms
Hi Dave,
Thank you vey much for your great review. We're happy to hear that your product arrived quickly and the service was
efficient!
Many thanks again for your review. We hope to hear from you soon.
Kind Regards,
AQVA Bathrooms
Bath screen ordered easily online and…
Bath screen ordered easily online and delivered promptly. Straightforward to assemble - 8mm glass so is heavy and needs care when aligning. Good value purchase - would recommend Aqva
12 January 2022
Reply from Aqva Bathrooms
Hi David,
As a valued customer, I really appreciate you have taken the time to provide us with your feedback. As a business, we thrive on giving all our customers the best customer service experience we possibly can.
Kind Regards,
AQVA Bathrooms
Reply from Aqva Bathrooms
Hi Chris,
Thanks for taking the time to share your experience, Were pleased to know that your experience with us was a good one
Thank you for choosing Aqva bathrooms, We look forward to serving you for many years to come!
Kind Regards,
AQVA Bathrooms
Prompt service during these difficult…
Prompt service during these difficult times. Easier notification about delivery from courier would have been useful.
3 January 2022
Reply from Aqva Bathrooms
Hi Michael,
Thank you very much for your review.
We really appreciate For the wonderful feedback, It is good to hear that you received what you were looking for and are satisfied with your purchase.
Hope all looks great! We very much hope to see you ordering from us in the future.
Kind Regards
Aqva bathrooms.
Very happy. Excellent product, price and delivery.
Very happy with the enormous bath from Aqva.
The price was the best I could find by about £50.
The website was good, although the search is frustrating as the results seem to forget any changes you have made e.g. listing in price order not recommended, and so you have to change that every time you return to the results after looking at a product.
I called them twice as there seemed to be 2 listing for the same bath so I wanted to check I was ordering what I thought I was. Initially I spoke to a really helpful person who told me the item number of the bath I wanted as they did not stock it (it was a version with tap holes). She was very professional and helpful. I didn't make a purchase at that time. After a bit more thinking and shopping around I decided to go for the bath stocked by Aqva and I called them again. This time I did make the order, but the person I spoke to seemed like they had had a long day! Despite that I got what I wanted and was able to check the details.
Delivery was good and the driver was helpful. Tracking was good and delivery was fast too.
The product is great and was in perfect condition. Packaging appeared to be minimal, but did the job with no issues.
I would be happy to use Aqva again and would recommend.
2 January 2022
Reply from Aqva Bathrooms
Hi Jo,
Thank you for your great review!
I am glad to hear we helped you to complete your bathroom and I hope it all looks great!
Were pleased to know that your experience with us was a good one, thank you for entrusting us.
Thank you for choosing Aqva bathrooms, We look forward to serving you for many years to come!
Kind Regards,
AQVA Bathrooms
Did what they said they would do.
22 December 2021
Reply from Aqva Bathrooms
Hi Robert,
we are happy to read that you are pleased with your purchase. Thank you for your positive words.
Thank you for choosing Aqva bathrooms, We look forward to serving you for many years to come!
Kind Regards,
AQVA Bathrooms
First class service
First class service. Delivered on time as promised. Will use again.
15 December 2021
Reply from Aqva Bathrooms
Hi Tony,
Thank you for your review, I hope you are well.
We really appreciate you taking the time to write this review and provide us with your feedback.
We're glad to hear that you are happy with your purchase and that the item was received quickly.
Kind Regards,
AQVA Bathrooms
All good, if a little confusing!
Smooth transaction, user friendly website and good value.
However, knocked 1 star off because the delivery notices said the goods were from QS which was very confusing.
10 December 2021
Reply from Aqva Bathrooms
Hi Jodie,
Thank you for your feedback. We're very happy to hear that your experience with us has been positive.
Thank you for choosing Aqva bathrooms, We look forward to serving you for many years to come!
Kind Regards,
AQVA Bathrooms
Excellent service and pricing,
8 December 2021
Reply from Aqva Bathrooms
Hi James,
Thank you so much for taking the time to share your experience.
We're very happy to hear that your experience with us has been positive.
Kind Regards,
AQVA Bathrooms
Reply from Aqva Bathrooms
Hi Natalia,
Thank you for your great review!
I am glad to hear we helped you to complete your bathroom and I hope it all looks great. We're very happy to hear that your experience with us has been positive.
Kind Regards,
AQVA Bathrooms
Faultless service and excellent…
Faultless service and excellent communications .
I would highly recommend Aqva Bathrooms
Fantastic people to do business with
7 December 2021
Reply from Aqva Bathrooms
Hi Vincent,
Thank you so much for this 5-star review.
I'm glad to hear that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us.
Thank you for choosing Aqva bathrooms, We look forward to serving you for many years to come!
Kind Regards,
AQVA Bathrooms
Reply from Aqva Bathrooms
Hi Leigh,
Thank you for your review, I hope you are well.
We really appreciate you taking the time to write this review and provide us with your feedback. We're glad to hear that you are happy with your purchase.
Kind Regards,
AQVA Bathrooms
Reply from Aqva Bathrooms
Hi Mark,
Thank you for your review, I hope you are well.
Were pleased to know that your experience with us was a good one, thank you for entrusting us.
Thank you for choosing Aqva bathrooms, We look forward to serving you for many years to come!
Kind Regards,
AQVA Bathrooms
What I expected ordered and delivered
30 November 2021
Reply from Aqva Bathrooms
Hi Lee,
Thank you for your review.
It is great to hear you are delighted with our service. If you need anything else don't hesitate to give us a call.
Thank you for choosing Aqva bathrooms, We look forward to serving you for many years to come!
Kind Regards,
AQVA Bathrooms
Good unit let down by quality
Good unit already pre made. Sink had excess plaster stuck to it needed cleaning up carefully so not to scratch it. No fixings included for the sink to the vanity unit. Vanity unit had blemishes on the gloss drawers. Fast dispatch but little disappointed with fixings and quality however price was low enough to override the defects.
29 November 2021
Having purchased an Aqva bath shower…
Having purchased an Aqva bath shower screen before I was keen to get another one for the refurbished bathroom at my new property. The quality is excellent and the main importance for me is the door can also be opened out in to the room which makes cleaning so much easier. Wouldn’t hesitate to recommend.
28 November 2021
Reply from Aqva Bathrooms
Hi Jenny,
Thank you for your review.
I'm glad that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing the Aqva bathroom,
We look forward to serving you for many years to come!
Kind Regards,
AQVA Bathrooms
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