I had a great experience using AR Pay. The platform is smooth, reliable, and very easy to work with. What really stood out to me is their support team — extremely friendly, responsive, and genuinely... See more
Company replied
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I had a great experience using AR Pay. The platform is smooth, reliable, and very easy to work with. What really stood out to me is their support team — extremely friendly, responsive, and genuinely... See more
Company replied
One of the worst websites and their useless chat, didn't answer ever, neither connect to real agent. I ordered USDT and paid from Paypal but order gets cancelled without any proper explanation. Shit h... See more
Company replied
Although my account fully verified but my order canceled two times and the amount deducted from my visa card !! And their reply I should wait 14 days for refund !! The customer service supervisor c... See more
Company replied
I was asked to verify my Identity, my number, my Email and even my credit card ! I did everything they asked for ! Now they're asking for a bank statement for the last 6 months so I can purchase mor... See more
Company replied
AR-PAY is your go-to destination for every occasion. Our primary goal is to bring joy and delight to your loved ones. With our extensive collection of gift card options, we cater to diverse preferences and events. Our website got you covered whether it's for family, friends, or anyone you want to surprise. At AR-PAY, we prioritize your satisfaction. That's why we have established a secure, fast, and seamless shopping process. Shopping with us guarantees a hassle-free experience without any complications or concerns. Our team is dedicated to ensuring that every transaction is smooth and efficient. We take pride in upholding a 100% customer satisfaction rate and go the extra mile to achieve it. You can trust AR-PAY for all your gifting needs. Our website is designed to provide a user-friendly and intuitive interface, making your shopping experience enjoyable. We prioritize the safety of your personal information and employ strict security measures to safeguard your data. Experience the convenience and reliability of AR-PAY today. With our wide selection of gift cards and impeccable customer service, we strive to make every gifting moment special and memorable. Choose AR-PAY for safe and effortless gifting, and let us help you spread happiness to the people you cherish.
2103 Mazaya Business Avenue BB2 , Dubai, U.A.E.
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 92% of negative reviews
Typically replies within 2 weeks
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I BOUGHT YESTERDAY BININACE CODE IT IS WORKING BEST WEBSITE I WOULD RECOMEND

Reply from AR-PAY
in conclusion, my experience with ARPAY has been one of the worst I have encountered. The repeated order cancellations, coupled with the lengthy refund process and subpar customer service, have left me thoroughly dissatisfied. I strongly caution others against engaging with this company, as they appear to lack the fundamental qualities required for reliable and customer-centric service.
Edit:
"Being contacted by the managers to address and resolve my issue not only made me happy but also showcased their genuine care and commitment to customer satisfaction."

Reply from AR-PAY
Very bad customer service. Not cooperative at all. Cancelled my order from their side after deducting the amount and asked to wait for 14 business day to return the amount

Reply from AR-PAY
I made several purchases and never a problem, they have always delivered

Reply from AR-PAY
The review has been modified
After the communication and efforts of ar pay customer service
I was facing a problem, which was that the amount was deducted from my account as a result of the transaction failure, and I did not receive my gift cards
I was contacted by phone, email, and WhatsApp to solve the problem, and I was provided with a reference number for the transaction to contact my bank.
The support teams were very cooperative with me and I am waiting for the money to be returned
This review was written as a result of the ethics, professionalism, and performance of the support team.
Even though my money has not been returned yet, I am waiting, thank you very much

Reply from AR-PAY
Good company, good prices, but please make other discounts, and also the problem of running out of cards, please solve it
The experience is very good the website has no problems , trusted and the maintnance doesn’t take alot of time to be fully functional again . You may notice an “out of stock “ phrase on the card that takes two to three days to buy again , it would be much better if it takes less time to buy again, that’s the only note i have otherwise it’s very good website
I took Apple Itunes worth 100 aed and the voucher you give me was invalid and I lost that 100 aed ... When I emailed you regarding this , you just closed the ticket

Reply from AR-PAY
The website is easy and support is available 24 hours

Reply from AR-PAY

Reply from AR-PAY
very bad service, after i paid for a gift card , they cancled my order without any feedback.
and when i contacted them they epalied that the card is not available, then i asked about my money they replied that yo have to wait 14 days for the money return.

Reply from AR-PAY
STAY AWAY from this service, I am contacting them for +7 days because of a pay problem, they have "UNBELIEVABLE VERIFICATION SYSTEM", asked me to send my payment method hiding only 4 number of my bank card & bank statement and I did that, then they told me send us a card statement but my bank did not have such statements, they told me that I MUST PROVIDE THAT!, I asked them to CLOSE MY ACCOUNT, and they did that.
I have created new account but they told me you have another account with the same documents, I said "YES" a closed account and this a new account, they just said "WE DO NOT ALLOW THIS".
They will ask you for ADDITIONAL VERIFICATION FOR EVERY ORDER YOU MAKE even if you send them all required document, they will always consider you a thief.

Reply from AR-PAY
I wanted to provide an update to my previous review. After experiencing initial delays in the response from ar-pay.com's customer support, which left me frustrated. However, I'm pleased to report that they have successfully resolved my issue in a timely and efficient manner.
I appreciate ar-pay.com's willingness to actively listen to feedback and make adjustments where needed. It's reassuring to see a company actively work to enhance the customer experience.
Their team was responsive, handled the problem professionally, and showed a commitment to resolving customer concerns.
Based on this recent experience, I can confidently say that ar-pay.com provides good service when it comes to addressing customer issues promptly and effectively.

Reply from AR-PAY
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