Arabella And Rose Reviews 

616
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 28 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the adorable designs, noting that the clothing items look even more gorgeous and vibrant when seen in person. Many consumers are thoroughly impressed by the wonderfully soft fabrics, precise tailoring, and exceptional overall quality that make these garments ideal for special celebrations. Some reviewers were not happy with their purchases, pointing out specific problems such as decorative flower crowns falling apart easily, unexpected sizing issues, and poor material quality. People also mentioned receiving unhelpful customer service responses, dealing with stiff accessories, and noticing unpleasant garment odors upon delivery.

What people talk about most

Product

People report positive experiences with product, noting that items often look even better in person than they... See more

Quality

Consumers find quality to be positive, noting that the clothing and materials are stunning and well-made.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The La Vita Belle cotton romper was absolutely PERFECT for my daughter’s 1st cake smash! I will definitely be shopping here for all special occasions in the future. These dresses are worth the pricele... See more

Company replied

Rated 5 out of 5 stars

I’ve ordered Meadow’s birthday dresses from here two years in a row and couldn’t be happier. The customer service is fantastic—responses to questions are always quick and helpful. Shipping is fast, an... See more

Company replied

Rated 5 out of 5 stars

I adore Arabella Rose and all the wonderful women that work there: Charlene, Klaudia, Shadi, Lucian and Mariam. I’ve been with them since 2022. They give great hair-care advice, hair-care products, su... See more

Rated 5 out of 5 stars

I love Arabella’s designs. The Margot Lilac Pink Rose Embroidered Girls Tulle Party Dress & Mariposa Lilac Pink Rose headband were gorgeous for my girls first cake smash! I would definitely recommend... See more

Company replied


Company details

  1. Children's clothes shop

Written by the company

Arabella and Rose is an online girls clothing brand, based in Australia. We specialise in designing and creating beautiful girls clothing and Special Occasion dresses for your little girl.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

616 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(616)

28 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Butterfly Dress

We love the dress. Beautiful and amazing quality.

23 February 2024
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Reply from Arabella And Rose

Hi Nathalie, thanks so much we are so happy to hear you love your purchase! - Kind Regards, A&R Team xx

Rated 5 out of 5 stars

Amazing little shop

I have been purchasing outfits from A&R for the past year and half and I couldn't be more happy with every single purchase

6 March 2024
Unprompted review
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Reply from Arabella And Rose

Hi Racheal! Thanks so much for loving our brand! - Kind Regards, A&R Team xx

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service! They helped me receive my two daughters dresses in time within a week of ordering all the way to Los Angeles! Beautiful pieces and definitely recommend!!

27 February 2024
Unprompted review
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Reply from Arabella And Rose

Hi Melinda, thanks so much, we are so happy to hear your delivery was so fast! - Kind Regards, A&R Team xx

Rated 5 out of 5 stars

Amazing experience

I had ordered a dress which in the first picture was long and swiping others were short. I immediately wrote the support team asking them if the dress is long if not we will need to cancel it as it’s a birthday dress for my daughter. They rapidly got back to me confirming that they will insert the long dress as wished and send it out. I literally got it two days later, amazing service, the dress looks like in the pic and loved how easy , smooth and fast everything went. I for sure will be ordering again.

By the way I ordered:

Dusty rose dress
Secret garden flower crown
Dusty pink socks

So excited she will wear it tomorrow for her 4 th bithday

Thank you very much for your amazing service

23 February 2024
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Reply from Arabella And Rose

Good Morning , Thanks for your fabulous review ! We are so happy you love your items from us . I bet she looked beautiful. Regards, A&R Team xx

Rated 5 out of 5 stars

So beautiful

So beautiful, after every little outfit arrives I find myself straight back to buying more every time! Obsessed 🥰

1 March 2024
Unprompted review
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Reply from Arabella And Rose

Hi Madeleine, thanks so much for loving our brand! - Kind Regards, A&R Team xx

Rated 5 out of 5 stars

Beautiful little dresses

Beautiful little dresses! I got gifted one for my daughter and she look like absolute little doll. I do have two other dresses that she is yet to grow into but I’m so excited to see her in them.

25 February 2024
Unprompted review
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Reply from Arabella And Rose

Hi Lisa, thanks so much! We are so happy to hear you love our dresses! - Kind Regards, A&R Team xx

Rated 5 out of 5 stars

Absolutely gorgeous Romper

I purchased the Tinkerbell Romper in Lilac for my daughter's 3rd bday photos and this romper did not disappoint, it's a beautiful romper, delivery was fast and quality it great, this is my second purchase and I wouldn't hesitate to purchase again

6 February 2024
Unprompted review
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Reply from Arabella And Rose

Hi Nikki, thanks so much! We are so happy to hear you love our brand!! - Kind Regards, A&R Team xx

Rated 1 out of 5 stars

Just ordered this for my little one 1st…

Just ordered this for my little one 1st birthday and i am a little disappointed the color is just blah and faded nothing like the pictures they post… and for 70$ I expected to be perfect 🥹 i do not recommend it!

14 February 2024
Unprompted review
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Reply from Arabella And Rose

Good Afternoon Anca,

Thanks for your review.
We are sorry to hear you are disappointed with your pastel pink tutu romper. Be sure to follow your Return Postcard if you do not wish to keep your purchase .

If you need any further assistance be sure to email our customer service team at contact@arabellaandrose.com.au and they can assist further.

Regards, A&R Team

Rated 5 out of 5 stars

Great quality

Purchased a dress for my daughter’s first birthday party. Arrived quickly and was extremely pleased with the quality. Will be purchasing again soon.

18 February 2024
Unprompted review
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Reply from Arabella And Rose

Hi Asia, thanks for your review! We are so happy to hear you loved your purchase and your parcel arrived so quickly! - Kind Regards, A&R Team xx

Rated 4 out of 5 stars

Super cute

Super cute, fair prices, would have liked a little better quality of fabric but overall very happy.

25 January 2024
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Reply from Arabella And Rose

Hi Megan, thanks for your review! - Kind Regards, A&R Team xx

Rated 5 out of 5 stars

My ABSOLUTE favourite brand!

Amazing quality, gorgeous designs, amazing customer service, AND an Aussie brand! Always recommend A&R to everyone we know, and we will continue to buy from each release!

7 February 2024
Unprompted review
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Reply from Arabella And Rose

Hi Stacey, thanks so much for loving our brand! We are so happy to hear you love your purchases. - Kind Regards, A&R Team xx

Rated 5 out of 5 stars

Obsessed

I’m totally obsessed with Arabella and Rose. I’ve bought quite a few dresses from them and every single one has been devine. They are of high quality with stunning designs. The orders are shipped super quick and the girls that work there are a dream to work with. All questions are answered promptly and they go above and beyond to help their customers with any queries or requests. Be warned though, once you get your first order there is a pretty high risk of losing all self control. You can never have enough of their dresses and you will want them all! 💕

7 February 2024
Unprompted review
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Reply from Arabella And Rose

Hi Peta, thanks so much for your review! We are so happy to hear you love our brand!! - Kind Regards, A&R Team xx

Rated 5 out of 5 stars

Everything is Awesome

We have had nothing but beautiful dresses and rompers arrive when we order.
Any questions or issues get answered and sorted straight away.
The girls are so lovely and we love our Arabella and arose clothes and will keep buying until no longer fitting.

1 February 2024
Unprompted review
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Reply from Arabella And Rose

Hi Amey, thanks so much for loving our brand and for being such a loyal customer! - Kind Regards, A&R Team xx

Rated 5 out of 5 stars

Gorgeous!!

Gorgeous!!! The dress arrived within the week & it is stunning.

25 January 2024
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Reply from Arabella And Rose

Hi Karen, thanks for your review! We are so happy you love your purchase and shipping was fast! - Kind Regards, A&R Team xx

Rated 5 out of 5 stars

The Zinnia Rose romper is just stunning

The Zinnia Rose romper is just stunning
If I would recommend a brand it will be again Arabella and Rose
Best brand and customer service ever

29 January 2024
Unprompted review
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Reply from Arabella And Rose

Hi Khaoula, thanks so much for loving our brand! Kind Regards, A&R Team xx

Rated 4 out of 5 stars

Unicorn Party Romper

Absolutely in love with the unicorn party romper!!! Worn by my baby for her first birthday. Those beautiful pastel colours paired with her tanned skin was just gorgeous! I purchased the tinker rose flower crown to match and it was just soooooo beautiful!

Arabella and Rose has a fb group with it's owners, employees and people who are customers or fans of the brand, I liked that you could ask for opinions on specific clothing items, prices & looks. That's how I was able to decide on a romper for my baby! I also like that you can ask questions on fit, materials, styles, all on that page and get it answered straight away! You really are paying for quality and the items I have for my girl are just beautiful, unique pieces!! I waited until there was I sale, black friday sale, to purchase the goodies. Shipping was quick, came within 3 to 4 days! So impressed (probably faster if I didn't order in peak season)
I guess the one star less is price because I'm a mama on a big budget, I had eyed the romper for a while but could only purchase when it was on sale. But other than that, quality, shipping, customer service is 5/5!

18 November 2023
Unprompted review
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Reply from Arabella And Rose

Thanks so much for your lovely review . We hope she had a lovely birthday in her Unicorn Party Romper. Regards, A&R Team x

Rated 5 out of 5 stars

Florence Rose is such a gorgeous &…

Florence Rose is such a gorgeous & comfortable dress! 🌹 My daughter wore it on our recent Disney Wonder cruise when meeting Princess Belle. Belle complimented how beautiful the dress is and we got compliments from so many others too! 🤩

21 January 2024
Unprompted review
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Reply from Arabella And Rose

Hi Sreepriya, thanks so much! We are so happy to hear you love your purchase! Kind Regards, A&R Team xx

Rated 5 out of 5 stars

Beautiful dresses

Such beautiful dresses with amazing quality. We’ve been buying from A&R for years and they have never disappointed us.
Very fast shipping within Australia.

20 January 2024
Unprompted review
Arabella And Rose logo

Reply from Arabella And Rose

Hi Siv, thanks so much for loving our brand! Kind Regards, A&R Team xx

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