Aran.com Reviews 

56,834
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 7,134 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the soft wool materials, noting that the garments are exceptionally comfortable and well-crafted. People also deeply appreciate the surprisingly fast international shipping times and the very smooth, straightforward online ordering process. However, some customers also noted occasional difficulties regarding unexpected sizing discrepancies or items not fitting quite right. A few reviewers additionally experienced frustrating complications with international shipping carriers, customs charges, or receiving incorrect merchandise. Consumers mention that navigating these specific delivery hurdles required extra effort and patience during their purchase journey.

What people talk about most

Product

Consumers find product to be positive, highlighting exceptional quality and beautiful designs. Reviewers... See more

Quality

People report high satisfaction with the product quality, describing the items as beautifully made, soft, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting exceptionally fast and... See more

Order

Clients share ambiguous opinions on order, as experiences widely vary. Many consumers praise the seamless... See more

Price

Reviewers highlight ambiguous aspects of price, showing varied consumer experiences. Many customers report... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have purchased Aran sweaters before so I knew it was a terrific product. This time I bought a golden yellow colored sweater. It is beautiful. If I didn't now live in muggy South Carolina I'd buy mor... See more

Company replied

Rated 5 out of 5 stars

Thank you for your quick response to my orders over the last few years .considering I’m in Australia . Delivery has been relatively fast generally around 2 to 3 weeks.I have four sweaters on the the... See more

Company replied

Rated 5 out of 5 stars

I am a return customer and have always had an excellent experience with Aran. Products are delivered well packaged and on time. Quality is top shelf. Company is reliable. Just purchased another sweate... See more

Company replied

Rated 5 out of 5 stars

The quality of the soft merino wool, blue throw that I purchased to give to my son for his birthday is first rate, and the stitch design and yarn color, gorgeous. I can imagine him curling up with... See more

Company replied


4.6

Excellent

TrustScore 4.5 out of 5

57k reviews

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4.6

All reviews

(56,834)

7,141 reviews in the last 12 months

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Rated 5 out of 5 stars

My son bought a sweater in your shop in…

My son bought a sweater in your shop in 2022, it has not stretched out and still looks great! You can see it was made in the highest quality and yarn! It is his go to sweater on crisp fall days! I saw the sale and he wanted another one in a different color. He LOVES it!

16 August 2026
Aran.com logo

Reply from Aran.com

Hi Cynthia,

Thank you for your lovely review.

It's wonderful to hear that a sweater bought in 2022 is still looking great and has remained a favourite. We're very pleased to hear that your son has chosen another one, and we hope he gets just as much enjoyment from his new sweater.

Kind Regards,

Customer Support Team

Rated 4 out of 5 stars

Excellent & well made.

The quality of the garment is excellent and made to last.

Considering the cost of the delivery service, this could be improved with a more specific time slot by the courier rather than ' by end of day' and then having to wait in all day.

Hence the 4 stars.

Thanks.

Michael.

20 August 2026
Rated 5 out of 5 stars

Came early

Came early, quickly. Very nice pullover. I will enjoy it. Nice fit. Looks good and warm.

21 August 2026
Rated 2 out of 5 stars

Well-knitted woollen jersey but too small

Well-knitted woollen jersey. Arrived promptly. However despite ordering XXL way too small. Could barely get it over my head. The Irish have clearly grown larger in the Antipodes! Can easily fit into a XXL here in New Zealand. Jersey has not however gone to waste as I gave it to my lovely wife. Disappointing but no harm done.

5 August 2026
Rated 5 out of 5 stars

I love their sweaters

I love their sweaters! I own six. All of them are 100% wool. All of them are beautiful, well made, easily maintained, and rugged - perfect for the PNW’s wet weather. As a bike commuter in Portland, I depend on their sweaters all winter long to keep me warm and dry. And buying from them couldn’t be easier!

21 August 2026
Rated 5 out of 5 stars

Excellence in quality, variety and service

I have been buying from ASM for years, for my family and friends of all ages. Beautiful baby blankets to sweaters/cardigans of all kinds and colours. The quality, cost and service, all remain excellent.
You will have to get used to accepting compliments and being asked where you got it.

21 August 2026
Aran.com logo

Reply from Aran.com

Thank you so much for taking the time to write such an incredible review!

We are so glad to hear that you have trusted us over the years for gifts spanning every generation of your family and friends! From our cozy baby blankets to our vast selection of colorful sweaters and cardigans, knowing that our quality, value, and customer care have consistently met your expectations fills our entire team with immense pride.

Your fun note about getting used to taking compliments truly brought a smile to all of us, there really is no higher praise than knowing our handcrafted pieces bring so much pride and joy to those who wear them!

Thank you once again for your bright, longstanding loyalty and warm support of the Aran Sweater Market. We look forward to continuing to serve you and your loved ones for many more years to come!

Warm regards,
Customer Service Team

www.aran.com

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