Arbor Garden Solutions Reviews 1,946

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 333 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, noting their solid construction, sturdiness, and how well they meet expectations. Many people highlight the excellent delivery service, which is often described as prompt, efficient, and handled by helpful drivers. The ordering process is also frequently mentioned as easy and straightforward, with good communication throughout. However, some customers experienced issues with delivery times not being clearly communicated or being late. A few other people also felt that the quality of the wood was average or that there were minor flaws, such as misaligned pre-drilled holes or parts needing to be recut. There were also occasional mentions of difficulty with assembly instructions or missing parts, and some dissatisfaction with customer service regarding evasive responses or a lack of flexibility in delivery scheduling.

What people talk about most

Product

Customers consistently note positive experiences with product quality and value. Many reviewers praise the... See more

Quality

People report positive experiences with quality. Many customers praise the great quality timber used, sturdy... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the promptness and efficiency of... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the company for being great to... See more

Order

Customers generally report positive experiences with their orders. Many found the ordering process easy, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

delivery on time. Log Store product as described. Instructions were OK but should be read together with YouTube links. A pro might be able to assemble on their own but ordinary practical buyers sho... See more

Rated 5 out of 5 stars

Good solid construction - better than expected. Everything included other than a screwdriver - I’d recommend an electric one as there’s plenty of screwing required! Good instructions. Looks very smart... See more

Rated 5 out of 5 stars

I'm a 75yrs old Autistic Female and needed a new workbench for my DIY (Hobby!) From ordering On-Line to having a few queries, accepting delivery, and seeing it, I can say Sincerely that this is the MO... See more

Rated 5 out of 5 stars

One of the best companies we’ve dealt with recently. We ordered a pergola and having compared like for like, found the price with Arbor to be very competitive. Then after placing the order we realise... See more


Company details

  1. #59 of 121 best companies in Garden Furniture Shop
  2. #47 of 76 best companies in Furniture Manufacturer
  3. #231 of 400 best companies in Home Furniture Shop
  4. #84 of 121 best companies in Manufacturer
  5. #37 of 78 best companies in Outdoor furniture shop
  6. #5 of 6 best companies in Pine furniture shop

Written by the company

Arbor Garden Solutions is one of the UK's leading suppliers of industrial handmade wooden workbenches. We have a cost-effective standard range of Medium Duty, Heavy Duty, Super Heavy Duty, Mobile workbenches. We are also manufacturing garden furniture and pergolas. We specialise in bespoke custom sizes.

Arbor Garden Solutions

Written by the company

Happy customer is always our main goal!
We have a longstanding commitment to treal all customers the way we want to be treated - with respect, support and kindness.

Best quality and free shipping to most of UK Mainland Areas!

Handmade in United Kingdom.

There are no shipping costs to most of UK Mainland Areas and all of our products are handmade in UK for a premium quality.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 30% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

A very good quality Field Shelter

Delivery arrived on time and unloaded by the driver & passenger. The field shelter was very good quality and very robust, pretty easy for 2 people to assemble with clear instructions. A very good quality product and good value for the price.

27 April 2026
Rated 5 out of 5 stars

The product is as described

The product is as described, construction instructions were certainly not ikea spec, some updates to the kit but they are minor and quickly solved.

Have to credit the delivery guy, no idea if he was employed by the company or freelance etc but he was brilliant, big wooden pallet playhouse kit and he made the perfect suggestion for where in the driveway the thing could sit and rot through the winter until I felt able to operate a wheelbarrow (over 12 degrees and sunny).

9 November 2025
Rated 4 out of 5 stars

Good price at a reasonable price

Does require some skill and experience to assemble - mostly because the instructions were generic, didn’t identify which screws went where, and there were a couple of screws missing. That said, they did send out the required screws quite quickly; and it’s a good product at a reasonable price.

Assembling this gave me a clearer idea of how to build a complete workbench myself. So I’m a very happy bunny

19 April 2026
Rated 5 out of 5 stars

Binstore

Easy to build, product is exactly what it says it is. Read the instructions twice, otherwise you’ll be building it twice.

1 April 2026
Rated 5 out of 5 stars

Love the new table

Love the new table, Arbour were great advising on which kamado table to choose for my grill. Would be great if it was offered in left, right or centre option depending on where you need your kamado to sit. Thank you Arbour.

14 April 2026
Rated 4 out of 5 stars

Nice bun covers

Nice bun covers, always use install service, a part was missing but have now received it, the driver/ installer was very good, instructions were poor, used youtube video eventually

13 April 2026
Rated 5 out of 5 stars

Can’t fault my experience

Can’t fault my experience, had a small issues with handles but was dealt with efficiently with great communication. Can’t fault the product I ordered either, everything just fit together. Will definitely use again.

8 April 2026
Rated 5 out of 5 stars

Good solid construction

Good solid construction - better than expected. Everything included other than a screwdriver - I’d recommend an electric one as there’s plenty of screwing required! Good instructions. Looks very smart. Good value for money.

7 April 2026

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