Arbor Garden Solutions Reviews 

2,118
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 363 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably sturdy build of the products and the helpful, friendly attitude of the staff who always ensure smooth service. Many people also appreciate the timely delivery and find the items to offer fantastic overall value for their invested money. Some people were dissatisfied with certain assembly details, mentioning that pre-drilled holes occasionally did not line up properly during installation. A few reviewers also noted receiving incorrect screw sizes or needing to make minor adjustments and trim elements to get everything to fit correctly.

What people talk about most

Product

People report high satisfaction with the products, frequently highlighting the sturdy build, great quality... See more

Delivery service

Clients share satisfaction with the delivery service, frequently highlighting that items arrive promptly on... See more

Quality

Users describe satisfaction with quality, frequently noting that items are sturdy, well constructed, and easy... See more

Service

Consumers experience great satisfaction with the service, highlighting professional handling and helpful... See more

Staff

Reviewers mention positive feedback about staff, frequently highlighting polite, helpful drivers and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Can't really find much I could mark this purchase down on if I tried. Great price, good communication and good customer service. Item was made and dispatched within quoted timeframe, but unfortunately... See more

Rated 5 out of 5 stars

Very easy company to deal with, good communication and well built products. Bought a triple bay log store three years ago and have just received a double bay to accompany it as impressed with the qu... See more

Rated 5 out of 5 stars

I purchased the Wooden UniMDF Moisture Resistant Workbench with Extra Shelving, and I couldn’t be happier with it. Assembly was easy, and I’m more than satisfied with the overall quality and build.... See more

Rated 5 out of 5 stars

Arbor Garden always supplies good quality timber not the normal bowed and bent rubbish at a very good price and timely delivery to boot. The delivery drivers are also very helpful they don’t just dum... See more


Company details

  1. #50 of 117 best companies in Garden Furniture Shop
  2. #51 of 78 best companies in Furniture Manufacturer
  3. #221 of 393 best companies in Home Furniture Shop
  4. #76 of 114 best companies in Manufacturer
  5. #36 of 74 best companies in Outdoor furniture shop
  6. #5 of 6 best companies in Pine furniture shop

Written by the company

Arbor Garden Solutions is one of the UK's leading suppliers of industrial handmade wooden workbenches. We have a cost-effective standard range of Medium Duty, Heavy Duty, Super Heavy Duty, Mobile workbenches. We are also manufacturing garden furniture and pergolas. We specialise in bespoke custom sizes.

Arbor Garden Solutions

Written by the company

Happy customer is always our main goal!
We have a longstanding commitment to treal all customers the way we want to be treated - with respect, support and kindness.

Best quality and free shipping to most of UK Mainland Areas!

Handmade in United Kingdom.

There are no shipping costs to most of UK Mainland Areas and all of our products are handmade in UK for a premium quality.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 22% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(2,118)

361 reviews in the last 12 months

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Rated 5 out of 5 stars

Beautifully made

Beautifully made, 3 seater wooden sofa with cushions. The floating corners are a physics mystery, which I can’t get my head around, so I have placed a wooden stump under it even though the instructions assure that it can take the weight. It arrived on time, and looks great in our garden. Super pleased.

17 July 2026
Rated 5 out of 5 stars

Fabulous large workbench delivered and…

Fabulous large workbench delivered and installed.
It's better than I imagined, I am so pleased.
A friendly man delivered and built it, and though I did help slightly with lifting I think he would have managed by himself.
I'm really chuffed with my big studio workbench

7 July 2026
Rated 5 out of 5 stars

The guys listened were number one

The guys listened was number one. Number two, they delivered and nothing was too much trouble. Ours was not straight forward project and involved a new patio, new pergola and new lawn....and we added extra requirements too. Top draw and super nice lads. Can't recommend enough.

24 July 2026
Unprompted review
Rated 2 out of 5 stars

Not a good experience

Following my recent purchase of a workbench, Arbor Garden Solutions (AGS) has emailed me four times, asking me to leave a review.

I previously purchased a workbench from AGS in 2020 and the whole “experience” was good. However, my latest purchase was not a good experience.

Tracking information was poor. After placing the order, I regularly checked its status on the website, but nothing changed until one day before delivery when I also received an SMS with a window of 1pm to 9pm for the following day. The “Shop” app, which AGS seemed keen for me to use, was useless and several days after delivery it was still displaying “Awaiting information”.

The delivery left a lot to be desired. The van driver was taciturn and barely spoke. He didn't offer to help me lift the component parts (for an 8-foot workbench) from the van; fortunately, a neighbour spotted my plight and gave me a hand. As soon as the parts were unloaded the driver departed, again without a word. I examined the parts and saw that two corners and one edge of the MDF top had been damaged, presumably during transport.

Assembly was straightforward, though the instructions for my workbench, which AGS emailed to me, were curiously titled “Generic build instructions – Hollies Garden Table”. The components list on the instructions included 65mm screws, but the ones supplied were 60mm and the gauge was too small; fortunately I had a suitable alternative.

Would I buy from AGS again? Unlikely.

2 July 2026
Rated 5 out of 5 stars

Reasonably quick delivery, good value for money.

Reasonably quick delivery, the delivery driver did require help to unload.
The decking kit arrived with some planks missing but on informing Arbor these arrived within a week.
The kit was easy to assemble with everything pre-cut to the correct size, overall good value for money.

12 July 2026
Rated 4 out of 5 stars

I ordered the same size log shed as I…

I ordered the same size log shed as I had previously but the quality of this one was just not the same. I had to trim elements of it to get to fit properly the wooden stops that came with the kit split very very easily, so I had to make my own.
The log shed is built however and full but the quality on this unit to the last one has dropped away.

12 July 2026
Rated 5 out of 5 stars

We are delighted with the bench.

We are delighted with the bench.
It is beautifully made. Everything is better than we expected.
It really is such good value for the money.
The couriers were excellent. They kept us informed as to the time of arrival.
Congratulations to all concerned. A five star company.
Carol Webster ( Oxford )

30 June 2026
Rated 2 out of 5 stars

Solid 1.8 m workbench, but I had problems

Good solid 1.8 m workbench and a very fair price, albeit the softwood had to be treated. All parts were delivered ready for assembly. Two points, first quite minor: the downloaded instructions are not quite how the kit assembled, but with care you can figure it out. Second was for me more significant. The pre drilled door hinge fixings did not line up between the door and carcass; mine seemed to be out by about 3 mm, but enough so the doors would not go on. After filing the upper carcass brackets, I managed to get screw fixings in for the lower carcass brackets so they lined up with the door hinges. I note that the packing slip said 'parts are pre drilled but may require adjustment'. Mine certainly needed what I experienced as quite intrusive adjustments. I do not believe the amount of realignment needed were my errors. I'm ready to accept any feedback on what I did, but I'm happily using the bench now.

9 July 2026

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