Arbury Reviews 

Decided to buy a Nissan Leaf by the end of 2025, walked in Arbury Nissan Leamington Spa, even though we didn't book an appointment, Max is there for rescue and helped us through all the process rapidly and professionally, and now I'm really happy with the car!

Excellent garage, very professional and good value for money. A reminder that if you have a Skoda problem GO TO A SKODA GARAGE, they have nothing to loose by being professional and truthful. Plus this garage was able to deal quickly and all the staff were so lovely. I highly recommend THIS garage for sales as well.

Neil was incredibly helpful and walked me through the process of buying my first car.

Great service provided at Seat today, very helpful with finding the car we wanted to purchase.

Absolutely brilliant service , very welcoming and I must say you have a gem of a staff member at your premise and to be present to us consumers.
Will definitely pass the message and be delighted to come back.

I had a really good experience with SEAT. I think the person who helped me was called Mariya. She was friendly, patient, and genuinely helpful throughout. She took the time to answer my questions and made sure everything was clear, which I really appreciated. The whole experience was smooth and stress-free thanks to her. Great customer service overall. They need to do something about the heating in the showroom especially when the weather is like this .

Purchased a juke from Max who was friendly and efficient throughout the process. He was very informative and the dealership had a great selection of cars available to view and test drive. I wanted the car asap and they turned it around quickly (even though it was between Xmas and new year). Would highly recommend for helpful but not pushy sales experience

Very helpful! The representative explained the car features really well and drew up a good pcp deal.

Arranged to buy a new vehicle and was told the sales manager would call me the next day to take a deposit. It never happened i emailed with no response, then this morning got another email to say we cannot go ahead now as the price has gone up £2,000 overnight 🙄 complete time wasters.

Update to the reply, what a total lie I was never told that anything was coming to an end I have all emails as proof for whoever needs to see them, as for a phone number this was provided with my contact through Auto trader. As for my trade in you also had all information you asked for and offered a very low amount of £150 of which you upped to £250 when i said it was worth more than that for scrap. After this experience I would advise anyone to avoid as I have been offered the car again by them at a higher price, sounds like Bait and switch, very poor service.

My experience with Ali was excellent, and Neil's service was equally impressive. I highly recommend Arbury Seat. Thank you all.

Very professional yet friendly. A good environment in which to buy a car

Bought a Audi A4 car developed a fault with rear window and a steering fault, now Audi want £150 per hour to diagnose and need 2 hours. Arbury warranty does not cover this and hence the warranty is useless. Went here as reviews were good but i am really dissapointed and did not expect this from such a large dealership. Will not buy from here again unless we can get the issues resolved

We had a good experience buying our car Jessica amd Chris were very helpful this is our second purchase with arbury stourbridge

Josh was amazing. Very good service . Picked up my new car today and very happy.

Great service, great communication, nothing was to much trouble for the sales team. Very friendly and approachable. Would recommend to all.

We had a positive experience at Arbury Walsall with Louis as our sales assistant. He listened to our criteria and found us a deal that met our requirements. He was very friendly and made the experience pleasant. Would definitely return to him for future visits.

The Service is outstanding and the way the whole process from start to finish was excellent. With the sales team going the extra mile to ensure the experience is seamless.
Very happy with my purchase of my New Peugeot 2008. 👍

I had already left Arbury Stourbridge bad feedback in the begining of October after my first review I was Told to get intouch with Lee Addis for him to help I had to keep chasing him and one of his emails said that they have to work to within the.paramiters and that he was still waiting for response from customer support I told him I had already done that and that they said no so I let Lee try and sure as eggs are eggs he came back and said customer service had said no so in the meantime ater paying £3000 thinking that the problem had been sorted I had had the engine oil light come on again but while I had been waiting for a response I wnt on one of the car buying websites and had a price come back but because I was still waiting for a response of Lee the offer has gone down peugeot don't give a shit about your feelings at all The ladythat I put a complaint in about is still working there I have now had to go to the motor ombudsman as the car is worth scrap and it only has 44000 miles and full service history I will never buy anything from peugeot again Rubbish cars Rubbish Staff

The whole process was straightforward and Sam dealt with the situation very professionally