Communication was good within 1-2 business days. Bought the VIP membership just didn’t like the process they use to limit what you can download at what time. I guess they have a lot of people trying... See more
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Company details
- Gaming services
- also in
- Hobby shop
Information provided by various external sources
We Offer Hyperspin Pre-Configured Hard Drives, Hyperspin Cloud Downloads and Hyperspin Retro Gaming Systems. Plus RetroPie Images and SD Cards!
Contact info
Wenlock Road 20-22, N1 7GU, London, United Kingdom
- arcadesystems.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 9% of negative reviews
Typically replies within 24 hours
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Batocera 2tb image
The time that i spent trying to install the product was hudge. But i didnt gave up and finally, today, i succeded it. By the way it wasnt your fault. Anyway, the product is marvellous! I knew that it would be a good purchase. Thanks a lot. Great work.Hope to buy from you again in the future!!
Excellent experience and outstanding library!
Recently I made my first purchase from Arcade Systems and the experience has been excellent!
Due to my inexperience I had some early on questions trying to find the right fit and the response time was great, the feedback and suggestions were as well.
I had a pretty firm idea of what I wanted, and I knew it was common enough to be in my purchase, I thought it would be cool to see what was out when I was a kid. I had no clue how extensive that thought would be!
The files were very well sorted, I didn’t see duplicates and there wasn't any throw away things in there just to pad the numbers. A lot of time and effort went into this collection. This was put together by an enthusiast who enjoys retro.
I wholeheartedly would (and have to friends) recommend Arcade Systems
Couldn't be happier
Couldn't be happier. The download I purchased from them isn't complete with every ROM but it's pretty close and saved me tons of time rather than curating then myself. 10/10 would do it again. If I move from Retrobat to Batocera I may end up puchasing again just to save from having to customize all the folders myself for boxart and manuals.
Setup problem
Just would like to take time out to say how good these people are. There products are by far the best on the market, secondly the main reason is there aftercare with there customers. I had an issue and the guys resolved my issue within an hour nothing to much for them brilliant service and great support keep up the good work. Highly recommend
Easy to get up and running
Last time I ran into a lot of issues trying to download the files.
I tried again and this time there was 0 issue on downloads or install. Glad I tried again under his new system
perfect organization !
Quality and Friendly Company
I have purchased several items from them but had PC issues when i upgraded to windows 11. The Tech support they offered was fantastic, patient and informative. Absolute stars in the field A1+++++++
Bought a 8tb Batocera Drive
I recently purchased an 8tb HDD pre loaded with the Batocera front end from Arcade Systems and i can say that I am really, really pleased with my choice of buying the hard drive and doing so with this supplier.
The Drive was purchased at the start of the year and despite it being a little delayed (due to Xmas post) Scott at Arcade systems communicated with me thoroughly throughout to keep me updated.
When I first enquired about the drive I explained that I wasn't 100% familiar with retro emulation and would likely need setup support and help. Scott was brilliant - he really went out of his way to help me and provide me with advice (not least, he did this over a weekend, and out of retail hours - nothing was too much trouble).
Scott is really knowledgable and his help has been invaluable.
The drive itself is absolutely amazing and (for me) it's been worth every penny.
I have since made a couple of other technical enquiries (related but not necessarily enquiries that would lead to further income for the company - but again, Scott couldn't do enough to help.
I would highly recommend Scott and Arcade systems to anyone looking for any type of Arcade / Emulation setup.
Quick delivery and good track and trace
Great shop and better customer service
Always have had a great experience. Customer service is quite helpful and provides a quick turnaround. I’ve been a fan for quite some time.
20TB hard-drive and Support
Bought the 20TB hard-drive. Took a little while to arrive due to Christmas break but communication was great. Had a few issues with initial set up but Scott guided me through and sorted any issues quickly. Would buy from here again
incredible and impeccable service
incredible and impeccable service. They supported me after the purchase with several emails to solve problems I had in the download, until everything went well. Highly recommended
Bunch of amateurs avoid
Bunch of amateurs, won't allow customers to purchase more than one download, they ban you if say anything ridiculous service, customers are king, without them you don't have nothing avoid

Reply from Arcadesystems
Really great products.
I have the 8Gb, 16Gb and now the 75Gb Launchbox downloads in my collection. Really great service and support. The content is impeccable and easy to import and configure.
Great product and great service
Great product and great service. I had an issue with my product where it would not boot up. Scott provided speedy support and offered to send a replacement item. Turned out to be an issue on my pc which was sorted quickly.
This is the second item I have purchased from them and extremely satisfied both times.
Asked questions regarding retro gaming
Asked questions regarding retro gaming. The feedback was excellent. Would recommend anyone to use this site.
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