Arch Hosting Reviews 

11
•
TrustScore 2.5 out of 5

2.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Web hosting company
  2. also in
  3. DNS Provider
  4. Internet provider

Information provided by various external sources

Arch Hosting is a premium web hosting and virtual private server provider. We offer web hosting from $3/mo and virtual servers from $4.99/mo!


Contact info

2.5

Poor

TrustScore 2.5 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.5

All reviews

(11)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I have own 3 lifetime hosting here

I have own 3 lifetime hosting here. It is cpanel and i bought from deals at sharewareonsale.

Actually i got 6 hosting but they delete my 3 others (Mean i lose money for that 3 hosting).

For a while they change their system from Cpanel to Directadmin but im not receive any message or email. And they charge me each money about 1$ for one hosting. Why i already bought and i need to pay for that? They answer they already sent email to change cpanel to directadmin but im not response. With this case, if change is required why they ask me for what? Anyway, im not receive any message or ticket from their system. It crazy when pay lifetime hosting and need to pay more monthly :)

Finally, they suspend my account. So i pay for 6 hosting with lifetime deal. And now it gone :)

So, i say goodbye with scam hosting site.

27 February 2020
Unprompted review
Rated 5 out of 5 stars

These guys were amazing!

From joining Arch Hosting to leaving I found their pre-sales/after-sales support absolutely outstanding. They were a far better price for service compared to my existing provider. Was sad when they announced their shutdown back in September 2019, however the hassle free transfer to shockhosting was quick and painless.

13 February 2020
Unprompted review
Rated 1 out of 5 stars

Thieves

Shutting down! Purchase a lifetime hosting package, and upgrade to enterprise lifetime and now they are closing their doors. Despicable

13 December 2019
Unprompted review
Rated 1 out of 5 stars

Now out of business as of the 10th jan

Now out of business as of the 10th jan. I had no issues with them personally, their lifetime plan didn’t cost me anything extra (not sure why others had this issue). I was paying 2usd per month for a dedicated IP... however I have moved to shock hosting, for again 2USD per month (paid for a 3 year plan) which has a dedicated IP so... it’s nit costing me anything more than I was already paying.

10 December 2019
Unprompted review
Rated 1 out of 5 stars

They are extremely rude

They are extremely rude. I bought a Lifetime subscription but are charging more fees. Now they decide they can be rude to me because their lifetime plan is to have lifetime users phase out.

11 November 2019
Unprompted review
Rated 1 out of 5 stars

They are cheaters

They are cheaters. They usually offer one time purchase for life time and after a few months they ask you to pay monthly due to thier increase cost. If you need technical support, you have to buy point !!!!
This is ridiculous. They don't have live chant or telephone support and you should but credit, open ticket and they will replay after a few days.
Veryyy unsatisfied. They are so rude. As a current user, if you contact with their sale department, they say go and cancel your plan very rudely. They refund only a small percent of your money

11 September 2019
Unprompted review
Rated 1 out of 5 stars

Weak Business practices and false promises

Arch Hosting decided to cancel our order after we paid and asked for details and said that the product wasn't available anymore even though we were promised it was sold/reservered to/for us. Do not trust this host, they will take your money and make you wait for it 10 days.

27 June 2019
Unprompted review
Rated 5 out of 5 stars

Great experience so far

Great experience so far. I've been using them for three months and had a great experience. Customer service responds promptly, and the servers are very fast. I migrated everything from GoDaddy (their highest upgraded shared hosting) to Arch Hosting - and I am saving money and my pages are loading faster. I highly recommend.

23 April 2018
Unprompted review
Rated 5 out of 5 stars

Very impressive customer support

Very impressive customer support, always dedicated to solve user's issues.
Probably the best support I've had over the years. Contrary to NameCheap Hosting, the support are competent and patient, I'd love to stick with this host for a couple years.

9 March 2018
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look