Arcline Store Reviews 54

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products and the wide selection available, especially for hard-to-find items like anime and video game soundtracks. Many people appreciate the fast delivery service and the careful packaging, ensuring items arrive in mint condition. The ordering process is frequently described as smooth and efficient, with responsive customer service providing helpful updates and assistance. However, some customers also noted occasional issues with damaged items upon arrival, though the company generally offered refunds or replacements. A few people mentioned delays with pre-orders, as the entire order might be held until all items are released.

What people talk about most

Product

Consumers express satisfaction with the product, particularly the quality of vinyl records and the wide... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the excellent condition of products... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast delivery times and good... See more

Order

People report positive experiences with order. Many customers praise the quick delivery, with some receiving... See more

Based on these reviews

Rated 5 out of 5 stars

I had been trying to find the Call Me By Your Name Soundtrack Vinyl for months, but every store I found was over priced until I found Arcline. Great pricing and The vinyl came in perfect condition wit... See more

Company replied

Rated 5 out of 5 stars

Giving 5 stars for the commitment to customer service. There was a large package shipped that was unfortunately delivered with shipping damage. Their support staff worked to get me a replacement. Unfo... See more

Company replied

Rated 5 out of 5 stars

Like a total idiot I accidentally ordered the same thing twice a couple of months apart. But I realized too late and the second order was already packed. So Emma in support solved my problem with some... See more

Company replied

Rated 5 out of 5 stars

Dealt with Emma after inquiring about a preorder I had made- she and Arcline were wonderful, responding in less than half an hour with an update and screenshot to support it. Thanks guys, will definit... See more

Company replied


Company details

  1. Record Shop
  2. CD Shop
  3. Music shop

Written by the company

At Arcline, we believe every moment deserves a soundtrack. As an independent and passionate record store, we offer a carefully curated and fully licensed selection of soundtracks, video game music, and Japanese tracks. We’re all about fueling that shared thrill of discovery - finding that elusive Japanese import, reliving iconic video game soundtracks, or revisiting a beloved film score. Every piece we offer is a chance to rediscover these moments with the fidelity and warmth of vinyl. Our passion goes beyond products; it’s about building a community of enthusiasts and collectors who get that vinyl is more than sound - it’s soul. Arcline Store is where you’ll find the gems that make your collection truly unique.


Contact info

4.8

Excellent

TrustScore 5 out of 5

54 reviews

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Rated 5 out of 5 stars

Amazing customer support

Amazing customer support. They sent the wrong vinyl by mistake and immediately shipped the correct one. Solved within a week. highly recommend!

13 April 2026
Unprompted review
Rated 5 out of 5 stars

I love soundtracks specially by Danny…

I love soundtracks specially by Danny Elfman, John Williams, Steven Price, Hans Zimmer or Alan Silvestri. So finding a wide selection from your catalog is great. This particular album "Star Wars Saga" comes in a beautiful crispy clean clear vinyl. It is beautiful. Thank u!

16 March 2026
Unprompted review
Arcline Store logo

Reply from Arcline Store

Thank you! Glad you enjoyed the “Star Wars Saga” release, it really is a beautiful pressing. Appreciate your support!

Rated 5 out of 5 stars

Arcline Store: Top Tier Customer Support

Recently, I ordered the Clair Obscur Expedition 33 soundtrack (6LP boxset and 8CD boxset). UPS messed up the original order, which I thought was lost. As a result, I had to place a 2nd order (for the 6LP boxset), which was delivered within a few days by the USPS. I finally received the original order, albeit it arrived very late. UPS finally delivered it after 17 days, instead of the initial 2nd Day Air. It arrived, but it was also damaged. It was a lengthy process of waiting and emailing Arcline Store customer support over and over again. However, Emma was beyond friendly and helpful every single time. When I placed the second order, she made sure to have it prioritized for shipping very quickly. As I mentioned, the item arrived within 3 days of placing the order. Even the refund arrived much faster than anticipated. I would highly recommend Arcline Store for future purchases. Thank you!

7 March 2026
Unprompted review
Arcline Store logo

Reply from Arcline Store

Thank you so much, Eiad, for taking the time to share this. We’re very sorry for the issues caused by UPS, but we’re glad we could help get everything sorted out in the end. I’ll make sure Emma sees your message. Thank you again for your patience and support!

Rated 5 out of 5 stars

Excellent

Excellent, been looking for this vinyl and am so excited I purchased it from you guys, would be interested in buying more in the future. Thank You, Steven Blackwell

6 March 2026
Unprompted review
Arcline Store logo

Reply from Arcline Store

Thank you so much, Steven! Would love to have you back anytime!

Rated 5 out of 5 stars

Excellent!

Easy purchase. Shipped within the next 2 days. Boxed and protected very well. Definitely be buying from this site again in the future.

4 February 2026
Arcline Store logo

Reply from Arcline Store

Thank you for your feedback. Looking forward to seeing you again at Arcline!

Rated 5 out of 5 stars

Quick response, highly professional

Dealt with Emma after inquiring about a preorder I had made- she and Arcline were wonderful, responding in less than half an hour with an update and screenshot to support it. Thanks guys, will definitely order again!

17 February 2026
Unprompted review
Arcline Store logo

Reply from Arcline Store

Thank you, Matthew, for the kind words! Glad Emma could help quickly. Looking forward to your next order.

Rated 5 out of 5 stars

Three vinyl from Arcline store

Three vinyl from Arcline store, good quality and great tracks. Perfect for valentine.

14 February 2026
Unprompted review
Arcline Store logo

Reply from Arcline Store

Thank you, Shawn! Glad you’re enjoying the records. Hope they made your Valentine’s even better.

Rated 5 out of 5 stars

Saving me from my own idiocy

Like a total idiot I accidentally ordered the same thing twice a couple of months apart. But I realized too late and the second order was already packed. So Emma in support solved my problem with some quick out of the box thinking. Really appreciated it.

14 February 2026
Unprompted review
Arcline Store logo

Reply from Arcline Store

Happens to the best of us! Glad we could find a solution for you. Thanks for your support.

Rated 5 out of 5 stars

Great vinyl

Great and easy to work with, awesome collection of amazing music and pretty hard to find vinyls I look forward to expanding my collection some more.

25 December 2025
Unprompted review
Arcline Store logo

Reply from Arcline Store

Thank you! Happy to hear you’re enjoying the selection. We look forward to helping you grow your collection.

Rated 5 out of 5 stars

I had a mix up with shipping that saw…

A weather-related shipping mix-up resulted in my album being sent to another customer while I received theirs. However, their customer support team handled the situation promptly and professionally. They resolved the issue smoothly and exceeded my expectations. Experiences like that truly build customer loyalty—they definitely won me over.

10 January 2026
Unprompted review
Arcline Store logo

Reply from Arcline Store

Thank you for your patience and understanding. Glad we could get everything sorted out for you. And my personal apology that you had to wait additionally to receive your record.

Rated 5 out of 5 stars

Satisfied Customer

I received my order quickly and in good condition. I would buy from Arcline again.

22 January 2026
Arcline Store logo

Reply from Arcline Store

Thank you! We’d be happy to have you back anytime.

Rated 5 out of 5 stars

A very special exclusive vinyl to me

My vinyl came in very fast and the exclusiveness felt like I owned something special. It’s my favorite movie ever so having a vinyl of the soundtrack makes it feel special to me!

23 January 2026
Arcline Store logo

Reply from Arcline Store

That’s awesome to hear! So glad the release means something special to you. Thank you for your support.

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