While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

3.2

Average

TrustScore 3 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Unreliable, unprofessional, poor customer service

There has been a complete outage for over 17 hours now, with conflicting information as to what has occurred. The last update to customers was 14 hours ago. Nothing since. If, as it is being claimed, this was a planned upgrade, all effort should have been taken to warn users in advance, so that pdfs of scripts could be made and material accessed. The lack of transparency as to what is going on, and the lack of updates, is totally unprofessional. I will cancel my paid subscription and transfer my scripts somewhere more reliable as soon as the site is up and running again. I wonder when that will be…

5 December 2025
Unprompted review
Rated 1 out of 5 stars

Watch out for their PRO version!

Watch out for their PRO version. They present some TOOLS at the PRO price, but then you have to buy additional credits, which they don't tell you about!

30 June 2025
Unprompted review
Rated 5 out of 5 stars

The best out there. Period.

ArcStudio is the best screenwriting tool I've used, period. The clean interface, automatic formatting, and powerful outlining features make writing effortless. Real-time collaboration is a game-changer, and the affordable pricing and solid support seal the deal. Highly recommended!

24 April 2025
Unprompted review
Rated 5 out of 5 stars

Arc Studio is just amazing!

Arc Studio has made screenwriting so much easier! The interface is clean and easy to use, and the formatting works automatically, so I can focus on writing. I especially love the real-time collaboration feature, which is perfect for working with others. The outlining tools are also a huge plus, helping me stay organized. Overall, Arc Studio is a fantastic tool for anyone serious about screenwriting!

5 February 2025
Unprompted review
Rated 1 out of 5 stars

The Unending Stream of Unsolicited Messages

Despite my repeated efforts to unsubscribe from their mailing list, including following all the necessary steps to remove myself from their newsletters and promotional messages, I found that my inbox continued to be inundated with their correspondence. This persistent oversight on their part has been quite frustrating and undermines the user's control over their own communication preferences.

13 March 2024
Unprompted review
Rated 1 out of 5 stars

I did not authorize the payment the second year

I did not authorize the payment the second time. This place figured out my updated card information and charged me without my permission. If I had wanted to continue the service the second year, I would have given them the updated card information. Instead of getting my card information legitimately, this company figured out the new card expiration date and charged me the second year, without authorization.

21 August 2023
Unprompted review
Rated 5 out of 5 stars

Very reasonably priced user-friendly…

Very reasonably priced user-friendly scriptwriting software. Some tiny tech issues eg sometimes the cursor isnt where you expect it. But these are very minor and there's good support.
I chose it mainly because of the online backups. (It seems the alternatives expect you to back stuff up onto your laptop. Eeek)

3 March 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look