Arden Estates Reviews 

937
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely helpful, professional, and proactive throughout the entire property selling and buying journey. Reviewers consistently highlight that the team provides clear communication, expert market knowledge, and makes the entire process remarkably smooth and stress-free. Though some customers noted that external challenges like slow solicitors or third parties made property transactions rather complicated, the dedicated staff always went above and beyond to keep things moving forward. Consumers truly appreciate the quick response times, friendly attitudes, and personalized guidance provided during all viewings and property valuations.

What people talk about most

Staff

Users describe positive interactions with staff, praising the team for being extremely helpful, friendly, and... See more

Service

Reviewers mention positive feedback about service, with many customers expressing high satisfaction regarding... See more

Customer service

Clients share positive opinions on customer service, highlighting that reviewers consistently experienced... See more

Response time

Customers consistently note positive experiences with response time, describing the service as fast and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I highly recommend Arden to anyone looking to sell their property. Dominique was fantastic, so knowledgeable regarding the valuation and the property sold on it's first day of viewings! Leanne, Arden... See more

Company replied

Rated 5 out of 5 stars

I honestly couldn’t recommend Leanne at Arden’s enough. We were the middle house in a relatively simple chain but it was made frustratingly difficult due to our buyers solicitor. Leanne kept us updat... See more

Company replied

Rated 5 out of 5 stars

Would recommend Arden Estates to anyone putting their property on the market. Every member of the team did their job above and beyond! Romily was always in touch and was positive and reassuring, along... See more

Company replied

Rated 5 out of 5 stars

We couldn’t recommend Arden highly enough. They have genuinely gone above and beyond to make our house move as smooth and stress-free as possible. Throughout the process, Arden have been incredib... See more

Company replied


Company details

  1. Estate Agents

Written by the company

Our vision is to significantly improve the quality of lives of the people we deal with.


Contact info

4.9

Excellent

TrustScore 5 out of 5

937 reviews

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No recent history of asking for reviews

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4.9

All reviews

(937)

90 reviews in the last 12 months

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Rated 5 out of 5 stars

Using Arden for house sales in Redditch

We've used Arden multiple times for selling homes in Redditch. Tim and James were helpful, communicated well throughout the sales process and helped us along the way when we had questions. We highly recommend Arden for house sales in Redditch. We'll be using them again in the future.

3 July 2026
Unprompted review
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Reply from Arden Estates

Thank you so much for choosing Arden Estates Redditch time and time again to sell your homes.

It really means a lot that you've trusted us with multiple property sales. Tim, James and the team will be delighted to hear your kind words. Clear communication, expert local knowledge and helping our sellers through every stage of the sales process are things we pride ourselves on.

Thank you for your continued support and recommendation. We look forward to helping you with your next move whenever the time comes!

Rated 5 out of 5 stars

A great service from Arden Estate…

A great service from Arden Estate agents in selling and dealing with our property sale. Jayne Bennett was absolutely committed to ensuring we were kept fully informed all the time and she is a credit to Arden and how to delivery great customer service.
Thank you so much for your help through the process.

30 June 2026
Unprompted review
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Reply from Arden Estates

Thank you so much for trusting Arden Estates Bromsgrove with the sale of your home.

It means a lot to hear you had a great experience from start to finish. Jayne will be over the moon to read your comments. She puts so much into keeping our sellers updated throughout the sales progression, so we're delighted she helped make the whole process feel straightforward.

Thanks again for choosing Arden Estates. We really appreciate your kind words and wish you lots of happiness in your new home.

Rated 5 out of 5 stars

Professional, efficient and friendly

Arden provided a fast and responsive service throughout and kept us fully informed at all times. Both Romily and Amy were highly professional but better than that, they were friendly and engaging too. On a day-today basis, we always felt that Amy was acting for us and in our best interests. They were pleasure to deal with and we would recommend highly.

1 July 2026
Unprompted review
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Reply from Arden Estates

Thank you so much for choosing Arden Estates Rubery to sell your home and for taking the time to leave such a thoughtful review.

We're really pleased you felt supported throughout your property sale. Romily and Amy will be so pleased to read your comments. Amy, especially, works incredibly hard behind the scenes during the sales progression to keep our sellers updated and everything moving in the right direction, so it's lovely to hear you felt she was always looking after your best interests.

Thank you again for putting your trust in Arden Estates. It was a pleasure helping you move, and we really appreciate your recommendation.

Rated 5 out of 5 stars

Thank you Arden Estates…

I sold my house through the Redditch branch. The whole process was professional, friendly and stress-free, from the initial meeting with Tim who came and valued my house, to the end when Halinka, the sales progressor completed the sale. The communication throughout was clear and honest and the whole team was a delight to work with. The house was sold and completed within a very quick time scale. Thank you Arden Estates

17 June 2026
Unprompted review
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Reply from Arden Estates

Thank you for choosing Arden Estates Redditch to sell your home, and for taking the time to leave such a lovely review.

We're so pleased Tim got your move off to the best start with an accurate valuation and clear advice, and that Halinka kept everything on track through the sales progression. Great communication and keeping property sales moving smoothly are things the Redditch team pride themselves on.

We're delighted we could help you achieve a quick, stress-free sale. Thanks again for putting your trust in Arden Estates, and we wish you all the best in your new home!

Rated 5 out of 5 stars

We were looking for a property in…

We were looking for a property in bromsgrove and were struggling finding one suitable, we went to ardens to ask if they can find us one. The ladies in the bromsgrove branch were very welcoming and even made us coffee with ia biscuit. Within 2 weeks we had found a property made an offer and in the process of purchasing. I would highly recommend ardens, we'll done everyone and here's to a successful purchase.. Carl and Paula Jenkins.

1 June 2026
Unprompted review
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Reply from Arden Estates

Thank you, Carl and Paula, for your lovely review and for choosing Arden Estates Bromsgrove to help you find your new home.

We're so pleased the team could match you with the right property so quickly. Finding the perfect buyer for our sellers and the perfect home for our buyers is what we work towards every day, so it's fantastic to hear you found a property within just two weeks.

Thanks so much for your recommendation. We hope everything goes smoothly with your purchase, our sale progressors will look after you through this process. We look forward to handing you the keys very soon!

Rated 5 out of 5 stars

Fabulous service from start to finish

Fabulous service from start to finish.
Jayne is amazing with the after sales.
Thank you all

29 June 2026
Unprompted review
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Reply from Arden Estates

Thank you so much for choosing Arden Estates to help with your move.

We're really pleased you had such a great experience from start to finish. Jayne will be thrilled to hear your kind words. As part of our Sales Progression Team, she works incredibly hard behind the scenes to keep every property sale moving and make the whole process as stress-free as possible.

Thanks again for putting your trust in Arden Estates. We hope you're enjoying your new home!

Rated 5 out of 5 stars

Having dealt with Arden’s Estate Agents…

Having dealt with Arden’s Estate Agents 9 years ago I can honestly say the service, communication and general support is still excellent. A few delays were dealt with swiftly and in a professional manner. All the team we came across were friendly, but a big shout out to Libby, Pete and Amy who were our main contacts and always available to help with questions. What a great family feel team everyone is. My husband and I wish you and the company many more happy years together. Thank you so much. X

25 June 2026
Unprompted review
Rated 5 out of 5 stars

We recently sold our house in bromsgrove

We recently sold our house in Bromsgrove through Arden Estates and couldn't be happier with the service. Matt was brilliant from the initial valuation, giving us honest advice and a clear marketing plan, while Jayne kept everything moving smoothly during the sales progression with regular updates and excellent communication. Thanks to the team's hard work and expertise, our home sold for the full asking price, and the whole process was far less stressful than we expected. We chose Arden because of their reputation in the local area, and they certainly lived up to it. We'd highly recommend Arden Estates to anyone looking to sell a home in Bromsgrove.

29 June 2026
Unprompted review
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Reply from Arden Estates

Thank you for choosing Arden Estates Bromsgrove to sell your home and for such a fantastic review.

We're delighted Matt's honest advice, accurate valuation and marketing strategy helped secure a full asking price sale. It's also wonderful to hear Jayne's support throughout the sales progression, with regular updates and clear communication, made the whole process feel much less stressful.

Knowing you chose Arden Estates because of our reputation for selling homes in Bromsgrove makes your recommendation especially meaningful. Thank you again for trusting our team, and we wish you every happiness in your new home.

Rated 5 out of 5 stars

Great service

Now that a week has passed since completion of the sale of 43, my siblings and I would like to thank you and the team at Arden, Crabbs Cross, for the enthusiastic marketing and subsequent sale of the property.
From your initial professional, polished presentation at our meeting on March 31st, the follow up phone call, and to completion on June 17th, your cheerful friendly staff have kept us informed of developments at all times, and they have been a pleasure to deal with.
When our mother went into care at the beginning of the year it was important for us to complete the sale of her house as speedily as possible.
With Arden’s impetus and experience, this was accomplished far quicker than we thought it would. So, once again, a sincere thanks to you and all the team at Crabbs Cross.

17 June 2026
Unprompted review
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Reply from Arden Estates

Thank you for trusting Arden Estates Redditch with the sale of your family home, and for sharing such thoughtful feedback.

We're so pleased our property marketing, local expertise and communication helped achieve a successful sale within the timescale you were hoping for. We know this was an important move for your family, and we're delighted the Reddith team could make the experience as smooth and straightforward as possible.

We wish your family all the very best for the future.

Rated 5 out of 5 stars

Tim from the Redditch branch at Arden…

Tim from the Redditch branch at Arden Eatates sold my house for me. The property was empty so they staged it as part of the service. The property sold for more than the asking price in under a week! Thank you to the Arden Team.

23 June 2026
Unprompted review
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Reply from Arden Estates

We're delighted Tim and the team at Arden Estates Redditch could help achieve such a fantastic result. it's great to hearr that the combination of the property marketing along with our home staging service helped your property stand out, attract the right buyers and secure a sale for over the asking price in under a week.

Thank you again for putting your trust in Arden Estates Redditch to sell your home. We really appreciate your recommendation and wish you all the best for the future.

Rated 5 out of 5 stars

Arden Estates sold my house in Redditch…

Arden Estates sold my house in Redditch within 2 weeks. The marketing and photos were excellent. James, Tim and the rest of the team are fantastic.

26 June 2026
Unprompted review
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Reply from Arden Estates

Thank you for choosing Arden Estates Redditch to sell your home.

We're thrilled your property sale was agreed within just two weeks, and that our marketing and professional photography helped attract the right buyers so quickly. James, Tim and the rest of the Redditch team will really appreciate your kind words.

We wish you all the best in your new home.

Rated 5 out of 5 stars

The Bromsgrove team sold my house in 2…

The Bromsgrove team sold my house in 2 weeks! Special thank you to Matt Bennett who helped me massively.

25 June 2026
Unprompted review
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Reply from Arden Estates

Thank you for trusting Arden Estates Bromsgrove with the sale of your home.

We're delighted the Bromsgrove team secured a successful property sale in just two weeks. Great results like this come from accurate pricing, effective property marketing and matching the right buyers from the very start.

A special thank you for mentioning Matt Bennett, our Valuations Manager. Matt works hard to help sellers understand the local property market and create the right strategy to achieve the best possible outcome.

We really appreciate your recommendation and are so pleased we could make your selling experience a positive one. We wish you all the very best for your next move.

Rated 5 out of 5 stars

Arden Estate Agents were very professional and excellent communication.

Arden Estate Agents were very professional from the start, right until the end when I collected my keys. Gracie and Amy and would like to thank for all their help and support through buying my new home. Happy to answer any questions, or find out the answer through the vendor. Lovely presentation gift box with the keys on completion day. I would highly recommend.

19 June 2026
Unprompted review
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Reply from Arden Estates

Thank you for choosing Arden Estates Rubery to help you buy your new home, and for taking the time to share your experience.

We're delighted Gracie, one of our Sales Negotiators, helped you find the right property and kept you updated throughout the buying process. It's also wonderful to hear Amy, from our Sales Progression Team, provided the support and communication needed to keep your property purchase moving smoothly through to completion.

Whether we're helping someone sell a home or guiding a buyer to their new one, the Arden Estates Rubery team is committed to great communication, expert local knowledge and making every property sale as straightforward as possible.

Congratulations on your new home, and thank you for recommending Arden Estates Rubery. We hope you enjoy many happy years there!

Rated 5 out of 5 stars

Shirley Branch - Olly

We can’t thank Olly at Arden Estate Agents in Shirley enough for everything he did to help us secure our new home. From start to finish, he worked incredibly hard, keeping us informed throughout the process and always going the extra mile to make sure everything stayed on track.

Buying a home can be stressful, but Olly’s professionalism, dedication, and persistence made a huge difference. He was always available to answer our questions, provide updates, and offer support whenever we needed it.

We are so grateful for all his hard work and would highly recommend Olly and the team at Arden Estate Agents to anyone looking to buy or sell a property. Thank you for helping us find and secure our home!

1 May 2026
Unprompted review
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Reply from Arden Estates

Thank you so much for your wonderful review 😊

We’re delighted to hear Olly provided such great support throughout your home-buying journey. Keeping clients informed, answering questions and helping keep everything on track is exactly what we aim for, and Olly will be so pleased to hear your kind words.

Congratulations on your new home, and thank you for your recommendation. We truly appreciate your support.

Rated 5 out of 5 stars

We would definitely use Arden again

We would definitely use Arden again if we were to move. They sold our house very quickly, when a previous agent struggled. Following the sale, we would have regular contact about the chain and completion. Fantastic team.

12 June 2026
Unprompted review
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Reply from Arden Estates

Thank you so much for your lovely review 😊

We’re delighted to hear we were able to sell your home quickly after your previous experience and that the team kept you updated throughout the process.

Thank you for your kind words and recommendation. We’d be delighted to help again if you ever decide to move in the future.

Rated 5 out of 5 stars

Amazing service

I bought a house with Arden and their team were amazing. From enquiry to purchase, their service was outstanding. I genuinely felt like they cared, I was supported throughout the process.

If I was or sell a house, I’d definitely use them.

1 June 2026
Unprompted review
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Reply from Arden Estates

Thank you so much for your lovely review 😊

We’re delighted to hear you had such a positive experience with the team from your initial enquiry right through to completion. Making our clients feel supported and cared for throughout the process is exactly what we aim for.

Thank you again for your kind words, and we’d be delighted to help if you ever decide to sell a property in the future.

Rated 5 out of 5 stars

Well taken care of

Fantastic communication from beginning to end, really professional and friendly. Amy Woolaston in particular was fab. We had a real struggle in our chain towards the end, especially with solicitors, and it felt as though our agents were the only ones genuinely fighting our corner and getting things done. Would definitely recommend and return.

14 May 2026
Unprompted review
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Reply from Arden Estates

Thank you so much for your lovely review — we really appreciate it 😊

We’re delighted to hear you felt supported throughout, especially during the tougher moments in the chain. Amy will be so pleased to hear your kind words — fighting our clients’ corner and keeping things moving is exactly what we aim to do.

Thank you again for your recommendation, and we’d be delighted to help you again in the future.

Rated 5 out of 5 stars

Great Team

We have found the whole Arden team to be friendly, professional and diligent. They have a positive attitude and I wouldn't hesitate in recommending them to handle your house sale. Jenson says to thank Eve personally.

21 April 2026
Unprompted review
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Reply from Arden Estates

Thank you so much for your kind words — it really does mean a lot to the whole team 😊

We’re delighted to hear you found everyone friendly, professional and diligent, and that you felt confident enough to recommend us. That’s exactly the experience we aim to deliver for every client.

And a special thank you from Eve — she’ll be so pleased to hear Jenson’s message! We’ll make sure it’s passed on to her.

Wishing you all the very best moving forward, and if we can help with anything in the future, we’re always here.

Rated 5 out of 5 stars

Leanne and the team did a great job…

Leanne and the team did a great job helping us through a very stressful time moving my Mother to a care home. The sale of our Mother's house and purchase of a new property for my Step father all went very smoothly

17 April 2026
Unprompted review
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Reply from Arden Estates

Thank you so much for your kind words — we really appreciate you taking the time to share your experience.

We understand how emotional and stressful a move like this can be, so we’re especially pleased to hear that Leanne and the team were able to support you through it and help make the process as smooth as possible.

If there’s ever anything we can help with in the future, please don’t hesitate to get in touch.

Rated 5 out of 5 stars

As a conveyancer I deal with a LOT of…

As a conveyancer I deal with a LOT of estate agents - some of them are great, some not so much. Leanne Fletcher at Arden is definitely one of the first sort. It's been a pleasure dealing with her recently on a transaction that ended up being rather more complicated than it needed to, she was very proactive and helpful throughout and managed the chain with aplomb. We had some laughs along the way too which is always good. I hope we meet again!!

15 April 2026
Unprompted review
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Reply from Arden Estates

Thank you so much for such a thoughtful review - it really means a lot, especially coming from someone within the industry.

We’re delighted to hear that working with Leanne was such a positive experience, particularly on a more complex transaction. Her proactive approach and ability to keep everything moving - while keeping spirits high along the way - is exactly what we pride ourselves on.

We’ll be sure to pass on your kind words to her (and we’re glad there were a few laughs in there too!).

Here’s to working together again soon 🤝

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