Came back for a few favourites and as always was tempted to add a few more. Love their range of quality Irish producers.... So far Wild About, Burren Balsamics and Ciara's Pantry are definite favour... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Once again I got first class service from Ardkeen online shopping Waterford Ireland , Only order on Monday 15th and it was delivered today 17th. Shout out to your amazing team of packers we'll done 1... See more
Company replied
I ordered 3 boxes of Irish products for Saint Patrick’s Day for national and international delivery. All arrived in perfect timing with the products chosen from the online larder all in stock and arri... See more
Company replied
Lovely supply of local and international produce. Special call out to a cashier called Jody who gave an extra euro of her own to help out my son who was a euro short for his sweets. A much appreciated... See more
Company replied
Company details
Information provided by various external sources
Ardkeen Quality Food Store is an independent food retailer based on the Dunmore Road in Waterford City on the South East coast of Ireland. We are locally owned and managed. The business was founded by Robert and Pamela Jephson in 1967 as a small grocery store with petrol pumps out the front, believe it or not this was quite a novel format back then! The business has grown in popularity and scale over the years notably a a major redevelopment of Ardkeen Shopping Centre took place in 1998. Ardkeen Quality Food Store has a developed a unique food offering. People want to know about and trust the people who produce their food so we specialise in sourcing the best fresh produce and local foods from artisan food producers that we know and trust. As an independent supermarket we have the flexibility to buy the produce our customers want. Using links developed over the years with really good food producers we now have a range of fine foods that surpasses all competition in terms of food quality and provenance. We also cook and bake an extensive range of products at Ardkeen. Prepared daily in our deli kitchen by our skilled and commited team of chefs, using only the best of ingredients. The food is prepared, cooked and chilled (if necessary) and on sale the same day, so you can have retaurant quality meal at home in minutes. The range is extensive everything from soups & starters to main courses like Elaines wonderful Fishermans Pie to Lisa's sumptuous patisserie treats. Although there have been many changes over the years our philosophy remains the same; to provide great value, better quality food and excellent customer service. We are delighted to be listed in the prestigious McKennas Ireland Guides, Georgina Campbells Ireland Guide and have being awarded many accolades including Retail Excellence Ireland Awards, Best In Fresh Awards across departments and most recent named Best Shop in Ireland by The Irish Times. 'Our commitment to you starts with selecting our producers and continues through to the meal on your table'
Contact info
Dunmore Road, X91 HP9W, Waterford, Ireland
- 0035351874620
- customerservice@ardkeen.com
- ardkeen.com
4.8
Excellent
878 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
First and definitely not last online shopping with Ardkeen Quality Superstores!
Thank you for the excellent service from start to finish, uncomplicated online ordering, speedy delivery, and nice helpful friendly delivery person! What's not to like, thank you!
1 October 2022
Reply from Ardkeen Quality Food Store
Hi Michelle,
Many thanks for your custom and taking the time to leave a review.
All reviews help us to continue to bring the World’s Best selection of Irish Artisan food to our global customer base.
Our teams work hard to refine our processes, feedback supporting time and condition of your delivery and is a boost to their efforts. We will be sure to pass your noted praise to our delivery person.
Thank you for the 5-star review, we look forward to hearing from you again.
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
Excellent choice of products
Excellent choice of products. Delivered really quickly too.
1 October 2022
Reply from Ardkeen Quality Food Store
Hi Alan,
Many thanks for your custom and taking the time to leave a review. All reviews help us to continue to bring the World’s Best selection of Irish Artisan food to our global customer base.
We are continuing to discover new exceptional products and producers which we are proud to showcase throughout our stores. Our teams work hard to refine our processes, feedback supporting time of your delivery and is a boost to their efforts.
Thank you for the 5-star review, we look forward to hearing from you again.
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
Reply from Ardkeen Quality Food Store
Hi J,
Many thanks for your custom and taking the time to leave a review.
All reviews help us to continue to bring the World’s Best selection of Irish Artisan food to our global customer base.
Our teams work hard to refine our processes, feedback supporting time and condition of your delivery and is a boost to their efforts.
Thank you for the 5-star review, we look forward to hearing from you again.
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
Brilliant- quick and easy ordering
Brilliant- quick and easy ordering, next day delivery.
28 September 2022
Reply from Ardkeen Quality Food Store
Hi Seana,
Many thanks for your custom and taking the time to leave a review.
All reviews help us to continue to bring the World’s Best selection of Irish Artisan food to our global customer base.
Our teams work hard to refine our processes, feedback supporting time of your delivery and is a boost to their efforts.
Thank you for the 5-star review, we look forward to hearing from you again.
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
New Waterford whiskey available before…
New Waterford whiskey available before distillery! Ease of ordering, just awaiting delivery. Quick reply to wuestion
16 September 2022
Reply from Ardkeen Quality Food Store
Hi Keith,
Many thanks for your custom and taking the time to leave a review.
All reviews help us to continue to bring the World’s Best selection of Irish Artisan food to our global customer base.
Happy to hear we took the lead on those sales. We promote prompt clear communication with our teams, feedback supporting this is a boost to our customer service team.
Thank you for the 5-star review, we look forward to hearing from you again.
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
Great service as always
Ordered 4 bottles of whisky for delivery in the UK and they arrived exactly as expected, same as the previous 3 orders. Always great service!
22 September 2022
Reply from Ardkeen Quality Food Store
Hi Mr,
Many thanks for your custom and taking the time to leave a review.
All reviews help us to continue to bring the World’s Best selection of Irish Artisan food to our global customer base.
Our teams work hard to refine our processes, feedback supporting time and condition of your delivery and is a boost to their efforts.
Thank you for the 5-star review, we look forward to hearing from you again.
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
Wide selection of products
Wide selection of products at good prices. Delivery was speedy and everything arrived intact. Would shop there again.
22 September 2022
Unprompted review
Reply from Ardkeen Quality Food Store
Hi Finbarr,
Many thanks for your custom and taking the time to leave a review.
All reviews help us to continue to bring the World’s Best selection of Irish Artisan food to our global customer base.
We are continuing to discover new exceptional products and producers which we are proud to showcase throughout our stores. Our teams work hard to refine our processes, feedback supporting time and condition of your delivery and is a boost to their efforts.
Thank you for the 5-star review, we look forward to hearing from you again.
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
Reply from Ardkeen Quality Food Store
Hi Anders,
Many thanks for your custom and taking the time to leave a review.
All reviews help us to continue to bring the World’s Best selection of Irish Artisan food to our global customer base.
Very happy to hear, god fornøjelse!
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
Excellent selection of products
Excellent selection of products, very high quality. Delivery as expected
20 September 2022
Reply from Ardkeen Quality Food Store
Hi AC,
Many thanks for your custom and taking the time to leave a review.
All reviews help us to continue to bring the World’s Best selection of Irish Artisan food to our global customer base.
We are very proud of our producers and their products, enjoy!
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
Fantastic quick efficient service!
16 September 2022
Reply from Ardkeen Quality Food Store
Hi Fiona,
Many thanks for your custom and taking the time to leave a review.
All reviews help us to continue to bring the World’s Best selection of Irish Artisan food to our global customer base.
A combination of #TeamArdkeen and outstanding support and follow through from our courier.
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
Ordered chilled goods..
Ordered chilled goods..
Received in generous ice packaging
My confidence in Ardkeen stores 100% correct.
14 September 2022
Reply from Ardkeen Quality Food Store
Hi Gagalou,
Many thanks for your custom and taking the time to leave a review.
All reviews help us to continue to bring the World’s Best selection of Irish Artisan food to our global customer base.
Our team put in a lot of thought to figure out how to get your order to you in perfect condition, we appreciate the confidence and feedback on it.
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
Excellent
Great selection of products that you couldn't buy in your local shop, super fast delivery too which is excellent
6 September 2022
Reply from Ardkeen Quality Food Store
Hi Joanne,
Many thanks for your custom and taking the time to leave a review.
All reviews help us to continue to bring the World’s Best selection of Irish Artisan food to our global customer base. Our team work hard to refine our services, very happy to get positive feedback on it.
We look forward to hearing from you again!
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
Reply from Ardkeen Quality Food Store
Hi Edelle,
Many thanks for your custom and taking the time to leave a review.
All reviews help us to continue to bring the World’s Best selection of Irish Artisan food to our global customer base.
We look forward to hearing from you again!
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
Hamper -Present
I bought a hamper from Ardkeen for my friend who recently had a baby, so some items for breakfast, lunch , dinner & some sweet treats!
My friend was delighted with the present & I think it is a great idea for a gift. I will be back again 😊
23 August 2022
Reply from Ardkeen Quality Food Store
Hi Jane,
Many thanks for your custom and taking the time to leave a review.
All reviews help us to continue to bring the World’s Best selection of Irish Artisan food to our global customer base.
Gifting food to family and friends with a new arrival is proving very popular with our customers. A great treat to receive when as they adjust to the new schedule.
Thank you for the 5-star review, we look forward to hearing from you again!
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
Iv never tasted nicer clotted cream or…
Iv never tasted nicer clotted cream or cockles, the creaminess is unbelievable, the cockles were perfect!! Delivery was fast and all wrapped up great, will definitely order again!
5 August 2022
Reply from Ardkeen Quality Food Store
Many thanks for your custom and taking the time to leave a review.
All reviews help us to continue to bring the World’s Best selection of Irish Artisan food to our global customer base
Our product selection comes from years of experience with excellent artisan producers. Both the clotted cream and cockles are a product that can be quite hard to come by nowadays. However, we are delighted to say that we receive deliveries of these items on a week by week basis!
Thank you for the 5-star review and we look forward to hearing from you again!
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
just perfect :]
5 August 2022
Reply from Ardkeen Quality Food Store
Hi Macina,
Thank you for taking the time to leave us a review.
All reviews help us to continue to bring the World’s Best selection of Irish artisan food to our global customer base.
Thank you for your kind words, our team will be delighted with this feedback.
We look forward to hearing from you again!
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
Very quick delivery and great products
Very quick delivery and great, local, high quality products (as described) . Very positive experience overall!
3 August 2022
Reply from Ardkeen Quality Food Store
Hi Alicja,
Thank you for taking the time to leave us a review.
All reviews help us to continue to bring the World’s Best selection of Irish artisan food to our global customer base.
Delighted to hear you are happy with your experience. We are committed to offering the best of Irish artisan produce and it's great to hear you've enjoyed your delivery.
We look forward to hearing from you again!
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
Delicious!!!
Great selection of affordable food. The order arrives chilled and fresh. I will be reordering soon.
31 July 2022
Reply from Ardkeen Quality Food Store
Hi alison,
Many thanks for your custom and taking the time to leave a review.
All reviews help us to continue to bring the World’s Best selection of Irish Artisan food to our global customer base.
Great to hear you are happy with our service and delivery. Our team will be delighted with the feedback.
Thank you for the 5 star recommendation, we look forward to hearing from you again.
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
Highly recommend
Excellent stuff. Product was as advertised and delivered in very short timeframe. Will definitely do business with again
15 July 2022
Reply from Ardkeen Quality Food Store
Mr Keane,
Many thanks for your custom and taking the time to leave a review.
All reviews help us to continue to bring the World’s Best selection of Irish Artisan food to our global customer base
Delighted to hear you are happy with your order. Our team are constantly working to ensure prompt delivery and so it is great to hear such positive feedback.
Thank you for the 5-star review and we look forward to hearing from you again!
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
Reply from Ardkeen Quality Food Store
Hi PJ,
Many thanks for your custom and taking the time to leave a review.
All reviews help us to continue to bring the World’s Best selection of Irish Artisan food to our global customer base.
Our special packaging ensures that orders containing chilled products arrive to customers in excellent condition, as we would expect.
Great to hear you are happy with our service. Our team will be delighted with the feedback.
Thank you for the 5 star recommendation, we look forward to hearing from you again.
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.