Premier Tech Services Ltd Reviews 525

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the quick turnaround times for repairs and the efficiency of the delivery service. Many people appreciate the quality of the repairs, noting that products like motor movers and heaters are returned in perfect working order, often better than before. The staff are frequently commended for their professionalism, helpfulness, and ability to diagnose and fix issues promptly, even for older or obsolete parts. The overall sentiment indicates that consumers are very satisfied with the product quality and the reliable service provided, making them highly recommend the company.

What people talk about most

Service

Consumers consistently report positive experiences with the service, often describing it as excellent,... See more

Product

Reviewers express high satisfaction with the product, often highlighting its effective repair and restoration... See more

Quality

Customers had positive experiences with quality, with many reporting that their repaired items, such as motor... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast and efficient... See more

Staff

Customers consistently note positive experiences with staff, highlighting their pleasant demeanor,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sent off my PCB from my motorhome fridge freezer,less than a week a stress free repair, Richard called me explaining what he had done, made payment over the phone, received it the next morning. A1 5*... See more

Rated 5 out of 5 stars

If there where more than 5stars you would get them! Sent off Motor mover control and receiver box on Monday to A&R /Premier Tech Services Ltd as no longer functional. Received it back today(Wednesday... See more

Rated 5 out of 5 stars

A motor mover that simply wasn't working. Remote resets etc had no effect. Remote syncing but no power to the movers. These guys recommended by my service engineer. Sent off on Wednesday, rece... See more

Company replied

Rated 5 out of 5 stars

Sent a faulty Reich motor mover control board to A&R on a Monday using Parcel force 24hr service. They diagnosed and fixed the problem and dispatched it to me using Parcel force 24hr service next da... See more


Company details

  1. Electronics repair shop
  2. Design engineer
  3. Electronic engineer
  4. Caravan Repair Shop
  5. Technical service

Written by the company

A&R Electronic Developments Ltd was founded in 1988 by 2 brothers, Andrew & Richard (A&R) . Over the past 30+ years we have developed, designed & improved new and existing ideas that our clients required. Including Truma & Carver In the last 5-6 years we have diversified into repairing out of warranty and obsolete caravan electronic equipment, such as motor mover control units, gas water and space heating electronics, Truma combi boilers plus designing and manufacturing our own compatible handsets to work with many of the movers on the market. We aim to provide a cost effective solution for many products still out in the field that are now no longer under warranty, manufactured or nobody else knows how to fix. The repair side is small setup consisting of Father & Son (Richard & Yan) which enables us to run smoothly, quickly and efficiently. Now trading under the company Premier Tech Services Ltd. We hope that, as a customer, you are happy with the service you receive from any sector of A&R Electronic Developments and would let us know if there's anything we could change.


Contact info

5.0

Excellent

TrustScore 5 out of 5

525 reviews

5-star
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Rated 5 out of 5 stars

No remote, no problem

Bought a caravan with a motor mover but without remote. I used the A & R electronic developments web site to identify the remote I needed. Delivery was very quick following payment. Once I had the remote I identified a fault with the control box. A quick call to A & R confirmed the diagnosis a repair was purchased and my control box posted to them. 3 working days later I received the repaired unit. All working as it should thanks to A&R electronic developments. Excellent service.

15 August 2024
Unprompted review
Rated 5 out of 5 stars

Burner repair

Dropped off my burner to be repaired.got a message the next day to say it was done.picked it up and it looks like new so fitted it and works great.
Thank you Yan and your team

22 August 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service our Thetford fridge was not working on 12v and was buzzing. They don't make these anymore and you can't buy one anywhere thought I was going to need a new fridge but sent off the PCB board and it was back repaired and working fine super quick service. Highly recommend.

12 August 2024
Unprompted review
Rated 5 out of 5 stars

Super fast!

Sent my damaged part off on a Friday and it was returned repaired on the Tuesday, fantastic service, thanks.

13 August 2024
Unprompted review
Rated 5 out of 5 stars

What a brilliant service

What a brilliant service, repaired the PCB on our Thetford caravan fridge. It wouldn't work on gas and they are obsolete so couldn't buy a new one. A & R give a fantastic service. We posted it on the Monday afternoon it was repaired and back to us by Friday It's back on and working great. Would highly recommend

16 August 2024
Unprompted review
Rated 5 out of 5 stars

The dreaded error 9 on Thetford caravan fridge

Repaired the PCB on our Thetford caravan fridge. It wouldn't work on gas and they are obsolete so couldn't buy a new one. A & R give a fantastic service. We posted it on the Wednesday afternoon it was repaired and back to us by Saturday. It's back on and working great.
Thank you so much.

7 August 2024
Unprompted review
Rated 5 out of 5 stars

Power touch motor mover

What can i say ? , sent my unit from northern ireland at 10.00 am Monday, unit returned to me in full working order at 10.00 am Wednesday
!!! 3 x components replaced and tested , fitted today , working a treat , fair price and super fast turnaround 👏👏

7 August 2024
Unprompted review
Rated 5 out of 5 stars

Happy caravaner

Getting ready for our first outing in 4 years due to ill health. Everything checked,repaired or replaced, except motor mover. (It worked last time!). A week to go, better check it. Woops, it's not working! Needs a new remote control. Help!
Found A&R via the web.
Ordered a universal remote control for my Reich unit 2 days ago.
It arrived today!
All instructions followed and 25 minutes later we now have movement!!!
Thank you A&R Electronic Developments Ltd.
Without you I would have been going nowhere!!
K. Jones.

7 August 2024
Unprompted review
Rated 5 out of 5 stars

My Truma Mi mover had died

My Truma Mi mover had died, completed the online repair order form on a Monday. Sent on the Tuesday and was returned with two new safety relays fitted on the Thursday. All fitted back in the caravan and working great. Great service, many thanks. Mark

2 August 2024
Unprompted review
Rated 5 out of 5 stars

Super service

We returned from holiday and tried to put the caravan on the drive, only to be faced with mover that would no longer work. The nightmare that ensued was horrendous.
Having contacted Truma they pointed me to AR electronics. I checked out their website and sourced their own replacement remote. I ordered it late on Wednesday and it arrived on Friday morning. The set up was simple and everything worked first time. In my opinion the replacement is better to use than the original.
Five star service with a product to match, definitely a company to keep on file should disaster strike again.

26 July 2024
Unprompted review
Rated 5 out of 5 stars

Would give 10 stars if possible.

Would give 10 stars if possible.
New remote for my Reich twin axle.
Even a complete idiot like me had the program installed and the control boxes synchronised within 5 minutes.
Read the instructions, watched the video, then did it.
Truly brilliant, and it even fits snugly in my caravan bracket.

24 July 2024
Unprompted review
Rated 5 out of 5 stars

Repair Truma mover SE

Every mover seller I went to said that the mover could not be repaired and that I had to purchase a new one for €1200.00 incl. installation. I sent the mover to A&R and it was repaired. It works like new again! Thank you very much for the fast service. I will recommend you to anyone with this problem!

17 July 2024
Unprompted review

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