Arella Reviews 

219
•
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the wellness supplements and beauty products are very convenient to incorporate into daily routines, successfully enhancing skin clarity, hydration, and overall vitality. Many individuals enthusiastically praise the delicious flavors of the daily wellness sachets and the calming nature of the lifestyle accessories provided. Some people were dissatisfied with the taste of certain product flavors or experienced minor inconveniences with shipping times. A few reviewers noted that specific product tastes did not meet their expectations or that orders arrived later than anticipated, requiring extra communication with support.

Reviews shaping this summary

Rated 5 out of 5 stars

Yes, I’ve reviewed these before and I’m still taking them daily! I can honestly say I can feel and see the difference. My skin feels smoother and more hydrated, and overall I just feel better in mysel... See more

Company replied

Rated 5 out of 5 stars

I honestly couldn’t recommend the Arella skin gummies enough! I’ve struggled with psoriasis from a young age, as well as acne, so I’ve always felt quite self-conscious about my skin. Since starting th... See more

Company replied

Rated 5 out of 5 stars

Wouldn’t use any other collagen now! Handy little sachets that you can take anywhere, the nicest flavour, ordering was simple and got to me really quickly - cannot fault it at all. Since using Arella... See more

Company replied

Rated 5 out of 5 stars

I ordered the Arella Sleep Eye Mask after being so impressed with their copper body brush. I certainly wasn't disappointed! The mask is comfortable and stays in position throughout the night. The qual... See more

Company replied


Company details

  1. Health and beauty shop

Written by the company

Arella Beauty is an award-winning UK vegan supplement brand. Redefining the way that we think about beauty and combining innovative, ethically sourced and sustainable ingredients for a kinder way to nourish your body and mind from within.

Our delivery promise

Free delivery on all UK orders

Wherever you are in the UK, your Arella favourites ship free – every time.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

219 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(219)

41 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love the product!!@

Very friendly company. Any questions answered. Fast delivery. Love the product and after being on it 2 months just started to feel the difference.

14 October 2025
Unprompted review
Arella logo

Reply from Arella

Hi Helen,

Thank you so much for your kind words! We’re delighted to hear that you’re enjoying the product and starting to feel the difference — that’s exactly what we love to hear. We really appreciate your support and are always here if you have any questions along the way.

-The team at Arella 💕🌱

Rated 5 out of 5 stars

Loving the Arella Skin gummies!

Loving the Arella Skin gummies! Taste amazing and a great way to support my gut health whilst also clearing up my skin. Arrived in beautiful packaging.

10 October 2025
Unprompted review
Arella logo

Reply from Arella

Hi Freya,

Thank you so much for your lovely review! 💕 We’re thrilled to hear you’re loving the Arella Skin Gummies — and that you’re seeing great results for your skin and gut health! It’s wonderful to know you enjoyed the packaging too. We really appreciate your support!

- The team at Arella 💕🌱

Rated 5 out of 5 stars

Arella collagen …

I have been taking the Arella collagen sachets for around a month and have already noticed a massive difference to my skin. My skin feels so plump. Have just put my next order in.

9 October 2025
Unprompted review
Arella logo

Reply from Arella

Hi Louise,


⸻

Thank you so much for sharing your experience! We’re thrilled to hear that you’re already noticing such great results and that your skin feels plump and healthy. We really appreciate your continued support and can’t wait for you to enjoy your next order!

- The team at Arella 💕🌱

Rated 5 out of 5 stars

Really like the taste of these gummies

Really like the taste of these gummies, they have helped with my blood sugar levels too as i don’t wake up with shakes needing to eat. My skin is definitely improving, much clearer and less congested

5 October 2025
Unprompted review
Arella logo

Reply from Arella

Hi Flynn,

Thank you so much for your review! 💕 We’re so glad you love the taste of the gummies and that you’ve noticed such positive changes — both in your skin and how you feel day to day. Hearing that they’re helping you feel more balanced and confident is exactly why we do what we do!
Please keep us updated on your journey,

- The team at Arella 💕🌱

Rated 5 out of 5 stars

My skin after using the skin gummies…

My skin after using the skin gummies has improved so much! Not only do they taste amazing but my skin has never been clearer. From always suffering with bad breakouts these have really calmed my skin down and given me such confidence!

29 September 2025
Unprompted review
Arella logo

Reply from Arella

Hi Olivia,

Thank you so much for your lovely review! 🌸 We’re thrilled to hear that you’re enjoying the taste of the Skin Gummies and seeing such amazing improvements in your skin. It means the world to know they’ve helped boost your confidence — that’s exactly what we aim for!

- The team at Arella 🌱💕

Rated 5 out of 5 stars

Arella has made a huge difference to my skin, hair and whole overall confidence

Arella has made a huge difference to both my skin and my hair.

I have always struggled to grow my hair and have no volume, but with Arella even my hair dresser is seeing the impact!

With regards to my skin, I feel more confident even without make up.

I would highly recommend this product!

26 September 2025
Unprompted review
Arella logo

Reply from Arella

Thank you so much for your lovely review!🌱 We’re thrilled Arella has boosted your skin and hair confidence, and we really appreciate your recommendation.

- The team at Arella 💕🌱

Rated 5 out of 5 stars

Very happy customer

I have tried both the Arella skin gummies and the collagen sachets. I have been so impressed with both! My skin is looking much smoother and firmer.

25 September 2025
Unprompted review
Arella logo

Reply from Arella

Thank you so much for your lovely feedback!

We’re delighted to hear that you’re enjoying both the Skin Gummies and the Collagen Sachets, and that you’re seeing such great results with your skin looking smoother and firmer. Your support means the world to us!

- The team at Arella 💕🌱

Rated 5 out of 5 stars

I have been using their skin gummies…

I have been using their skin gummies for a couple of weeks now and I can honestly say my skin is glowing! I’ve seen such an improvement and I’m not suffering from as many breakouts which I’m so happy about! I highly recommend the skin gummies

25 September 2025
Unprompted review
Arella logo

Reply from Arella

Hi Berri,

Thank you so much for sharing this glowing review! ✨ We’re over the moon to hear your skin is looking radiant and that the gummies are helping with breakouts too. It means the world that you’d recommend them — we’re so happy they’re making a difference for you.

- The team at Arella 💕🌱

Rated 5 out of 5 stars

Skin Gummies

I’ve been taking the skin gummies for a few weeks now and the difference in my skin is amazing, they also taste so good! I look forward to having them every morning.

24 September 2025
Unprompted review
Arella logo

Reply from Arella

Hi Lottie,

Thank you so much for your lovely review! 🌸 We’re thrilled to hear you’re already noticing a difference in your skin and enjoying the taste of the gummies too. Making skincare something you look forward to each morning is exactly what we love to hear.

- The team at Arella 💕🌱

Rated 5 out of 5 stars

Brilliant service and product again

Having used the Arella collagen previously and loving the results, I was keen to try the skin gummies, and wow they didn't disappoint! Having a lively toddler takes its toll on sleep and looking after my skin but within a week of using the gummies my skin is no longer dull, feels smoothers and my blemishes are clearing up nicely. Excellent addition to anyone's skincare routine!

24 September 2025
Unprompted review
Arella logo

Reply from Arella

Hi Sheridan,


⸻

Thank you so much for sharing your experience! 💕 We’re thrilled to hear that you’ve loved our collagen and now the Skin Gummies too. It’s amazing that you’re already noticing smoother, brighter skin and fewer blemishes – especially with such a busy schedule! ✨ Your skin (and you!) deserve the glow.

- The team at Arella 💕🌱

Rated 5 out of 5 stars

Great Skin Gummies

I have been taking the skin gummies for a month now and really am impressed with the improvements in my skin. it is a lot clearer and i seem to be breaking out less around my problem areas. Delivery is fast and customer service has been brilliant.

24 September 2025
Unprompted review
Arella logo

Reply from Arella

Thanks so much for your lovely review, Leigh! 💜 We’re thrilled to hear your skin is looking clearer and that the gummies are helping with breakouts. It’s also great to know you’ve been happy with our fast delivery and customer service — we’ll be sure to pass that on to the team! Please do keep us updated on your results, we’d love to hear how you get on.

- The team at Arella 💕🌱

Rated 5 out of 5 stars

Arella Collagen & Pause have significantly improved my health and wellbeing

Wow! Where to start with this review, I have so much to say! I’ve been taking Arella Collagen and Pause for 3 weeks now and from the moment it arrived, beautifully packaged, it felt more than ‘just’ a supplement.

I’ve noticed that my skin is smoother, softer and more hydrated - two areas of dry skin on my neck and leg have cleared up and my nails feel much stronger. My hair is easier to tame and feels bouncier.

The biggest benefit for me is that I’m sleeping better, with less vivid dreams and feel more energised as a result. Also, my anxiety levels have significantly reduced - I feel calmer, more positive and more able to mentally cope with life’s challenges and my family have noticed a positive difference in my mood too.

I have Muscular Dystrophy which significantly affects my mobility and energy levels, yet since taking Arella supplements, I’ve experienced less lower back pain, hip pain and joint pain, and feel overall more supple.

I genuinely look forward to taking Arella Collagen and Pause, as aside from them tasting lovely and being in handy single serve sachets, I know I’m not putting any nasties into my body - it’s all vegan and natural. Sustainability seems to be a big focus for the brand too which is another bonus. Thanks Arella for making me feel like a new woman - an absolute 10 out of 10!!

22 September 2025
Unprompted review
Arella logo

Reply from Arella

Hi Helen,

Thank you so much for your amazing review! We’re absolutely delighted to hear how much of a difference Arella Collagen and Pause have made to your skin, sleep, energy, and overall wellbeing. It’s wonderful to know you’re also noticing improvements in mood, comfort, and daily confidence — that’s exactly what we hope for when creating our supplements.

We’re so grateful for your kind words about our natural ingredients, packaging, and sustainability efforts too. Stories like yours inspire us every day, and we’d love for you to contact our team at info@arella-beauty.co.uk to share more about your journey — it could help inspire others in the Arella community as well. 💜

We look forward to hearing from you,

- The team at Arella 💕🌱

Rated 5 out of 5 stars

Adore this product!

Adore the Japanese Plum Collogen, super handy ready to go sachets, love the taste and I've really noticed a difference in my skin... particularly the plumpness and glow! I'm just about to order more.

17 September 2025
Unprompted review
Arella logo

Reply from Arella

⸻

Thank you so much for your lovely review.

We’re delighted to hear you’re enjoying the Japanese Plum Collagen sachets and noticing such a beautiful glow in your skin. Convenience, taste, and results are exactly what we aim for, so it’s wonderful to know it’s ticking all the boxes for you. We can’t wait to have you stocked up again!
- The team at Arella ❤️🌱

Rated 5 out of 5 stars

How Arella collagen boosted my self esteem

I started taking Arella Vegan Collagen because I had a few bald patches , one big one at the front of my hairline. It was mostly hidden, but it still made me feel a bit off, so I decided to try these supplements for myself. It has such a nice taste to it, especially when its been put in the fridge. The plum flavour is refreshing, and it feels like a little treat each day!
Within the first four weeks, I noticed actual growth. My hair felt smoother, and the shedding reduced a good amount. Running my hands through it used to pull out heaps, but that didn't happen nearly as much anymore. My skin felt clearer, and even my mood got a real lift. I am only 17, so technically, I don't need extra collagen, but honestly, it's done wonders for me. Sure, I still experience some hair loss, but not nearly as intense as before. If you're thinking about taking these, I genuinely recommend giving it a shot especially if you want something plant-based that's easy to take and actually works.

3 September 2025
Unprompted review
Arella logo

Reply from Arella

Wow, thank you so much for sharing your journey with us! We’re thrilled to hear you’ve noticed such positive changes with your hair, skin, and even your mood, and that you’re enjoying the plum flavour too. Please do keep us updated on your progress, we can’t wait to hear how you get on!

- The team at Arella 💕🌱

Rated 5 out of 5 stars
Arella logo

Reply from Arella

Thanks so much for your review! We’re really glad to hear your order arrived quickly 🚚✨ Please keep us updated on your journey — we’d love to hear how you get on!

- The team at Arella 💕🌱

Rated 5 out of 5 stars

Menopause supplement solution!

As a menopausal woman, I was looking for some new all-in-one solutions. Both the Arella Collagen and Pause together cover all my bases. After 3+ months my skin and hair have improved and my night sweats have eased. I'm not vegan but the collagen tastes great (rare!) and there is a comfort in knowing that the products are for a better planet as well as a better you.

29 August 2025
Unprompted review
Arella logo

Reply from Arella

Hi Vanessa,

Thank you so much for your wonderful review! 🌟
We’re absolutely delighted to hear that you’re enjoying both of our supplements and already experiencing the benefits. It truly means a lot to us.
We can’t wait to see how your journey continues to unfold and are excited to be a part of it!

- The team at Arella 💕🌱

Rated 2 out of 5 stars

I ordered the pause & collagen and I…

I ordered the pause & collagen and I really wanted to like these products. The sustainability and company ethics are incredible. Fast delivery, but had to cancel my subscription I have tried to stick with it but the taste is just not for me.
I have managed 9 days but after feeling nauseous after taking I’ve given up.
So it’s £70 down the drain which is disappointing.

23 July 2025
Unprompted review
Arella logo

Reply from Arella

Hi Keeley,

Thank you so much for sharing your thoughts with us. We’re delighted to hear you value our sustainability ethos and fast delivery, though we’re sorry to learn that the taste of Pause & Collagen wasn’t a good fit for you.

Everyone’s taste preferences are unique, and while we very rarely encounter someone who struggles with the flavour, we completely understand that it’s not for everyone. We never want our customers to feel disappointed, so we truly appreciate you giving it a genuine try.

Thank you again for your honest feedback, which helps us continue to improve.

- The team at Arella 💕🌱

Rated 5 out of 5 stars

Feeling so much better with skin &…

Feeling so much better with skin & nails product easy to take tastes nice and customer care cannot do enough to help you
Would recommend

5 August 2025
Unprompted review
Arella logo

Reply from Arella

Hi Linda ,

Thank you so much for your kind words! 🌟 We’re thrilled to hear that you love the taste of our collagen — that’s music to our ears! We can’t wait to hear more about your journey and the results you experience.

Thanks for being a part of our community

- The team at Arella 💕🌱

Rated 5 out of 5 stars

Absolutely love arella,I’ve been taking…

Absolutely love arella,I’ve been taking the collegen and noticed such a difference within my skin hair and nails I would definitely recommend

5 August 2025
Unprompted review
Arella logo

Reply from Arella

Hi Laura,

Thank you so much for your lovely review! We’re so happy to hear you’re getting such fantastic results from taking our collagen — that’s exactly what we love to hear! We appreciate you being part of our community and can’t wait to see how your journey continues. 💫

- The team at Arella 💕🌱

Rated 1 out of 5 stars
Arella logo

Reply from Arella

Hi Sacha,

Thank you for bringing this to our attention.
As we haven’t been made aware of this issue we will look into where your order is and get back to you directly.
Please note Once your order has been dispatched it is completely out of our hands however we will try our upmost to resolve the issue.

-The team at Arella. 💓🌱

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look