Arizona Vintage Reviews 

155
•
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

The experience with Arizona Vintage was fastastic. The jacket that I wanted was out of stock and I contacted the company to see if there would be more in the future. They responded immediately and, fo... See more

Rated 1 out of 5 stars

Ordered 2-3 weeks before Christmas, now it's February and still haven't received my parcel. No communications either. Now it is April!! Still nothing

Company replied

Rated 5 out of 5 stars

As a fairly tall lady sadly none of the jackets on offer were the oversize I was looking for, but the customer service people were one of the most forthcoming and supportive of any store I've encounte... See more

Rated 5 out of 5 stars

amazing clothing, true to size, comfy and warm - looks exactly like on photo amazing service, this guys were always in touch on every step, quick responses and you can tell they are really interest... See more

Company details

  1. Youth Clothing Shop

Written by the company

We are a second hand clothing company that ships worldwide. In our store you can find the best treasures and the best brands; Nike, Adidas, Ralph Lauren, Burberry, Lacoste and many more. Our best seller is the Real Navajo Bomber.


Contact info

4.2

Great

TrustScore 4 out of 5

155 reviews

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No recent history of asking for reviews

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4.2

All reviews

(155)

2 reviews in the last 12 months

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Rated 3 out of 5 stars

Shipping took a long

Shipping took a long time I placed the order on 23.2 and received the parcel on 11.3. The company apologised for the delivery date and promised me a surprise, which I didn't receive, which I think is a shame. The jackets themselves are beautiful and I am very happy that I bought them.

5 March 2024
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Reply from Arizona Vintage

Hello Anna,
Thank you very much for your review.
The order you placed was a pre-order, but it is true that it took a few days longer than what was indicated in the product description and therefore we decided to send a gift with all orders.
We apologize if you did not get yours. We will send you an email right now to compensate for the inconvenience.

Thanks for your feedback, it helps us to improve.

Rated 5 out of 5 stars

Arizona Vintage Oder

The jacket I order took approximately 2 weeks to arrive from Spain to Toronto. Upon arrival it was everything I expected. The management of the company provided a tracking number and responded promptly to any emails or question I had. I would recommend this online store to anyone!

17 January 2024
Unprompted review
Rated 4 out of 5 stars

I REALLY wanted to give 5 starts but…

I REALLY wanted to give the jacket 5 stars but one of the buttons at the top fell off immediately after I tucked the two pieces together and then tried to unbuttoned them (it completely broke my heart). I will have to see if I can put them back in their place. It's a shame because it is very easy to spot that the button is missing :(
As for the jacket itself, it's gorgeous!!! I can't wait to use it soon.

In regard to the shipment, I made this purchase from Argentina. The Arizona Vintage team was super fast at shipping the package and I only got it late due to Argentinian regulations for international shipments.

31 January 2024
Unprompted review
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Reply from Arizona Vintage

Thank you very much for your review Rosario.
However... we have to make this a 5 star review!!! We apologize for what happened. Please email us at hello@arizonavintage.com to solve your problem.
Thank you very much!

Rated 4 out of 5 stars

the package was arrived in sweden

Only In 15 days the package was arrived all into Sweden. Good Quality, so beautiful and warm. When i send them a email for more information, they reacted the next dat allready.

24 January 2024
Unprompted review
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Reply from Arizona Vintage

We apologize for the delay. We have started working with a new shipping company and it took a long time to get it up and running. We are now taking much less time. We apologize for the delay and appreciate your positive feedback.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! I wanted to exchange a coat for a smaller size and they helped me so well. They are very friendly and understand well what will help you as a customer. Very much recommend to buy here!

10 January 2024
Rated 3 out of 5 stars

Its OK

The jacket looks even better than in the pictures, and it's really warm. It's good for winter. The colors and patterns look nice. Sadly pockets are not very functional. They are so small, that you can't hold any items such as a phone or wallet inside.

Calling it "vegan leather", seems like just a try to cover up, that the jacket is made from polyester, which is worse for the environment than using natural materials.

Wish there were more shipping options though.

24 November 2023
Rated 1 out of 5 stars

Ridiculous Shipping Fee

I really thought the shipping fee was ridiculous $61 plus $26 for duty and almost like I paid for 2 jackets. This is highway robbery. Not happy with this order at all.

24 November 2023
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Reply from Arizona Vintage

Hello, your order is 59848.
You bought it from us on November 24th. We took it out of our warehouse on the 24th and it arrived to you on Monday 27th. That is, it took less than 24 hours from Spain to Canada if we take into account working days. This premium service has a cost, it is true, but you knew it when you placed the order.
Regarding customs, it depends entirely on the tariff policy of each country. I'm sorry you don't agree with Canada's protectionist policies, but you should give a bad review to your government, not to us who delivered you a jacket in record time!

Rated 5 out of 5 stars

Great jacket.

The jacket was awesome and super warm. Fast delivery.
Only minus was that my jacket missed a button.

Edit: the customer service contacted me and gave me a generous refund. Amazing customer support!

28 November 2023
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Reply from Arizona Vintage

Thank you very much for your review. We apologize and we have informed the quality department so that they can be more attentive to this type of situation. Write us an email to hello@arizonavintage.com to solve it.
Thank you very much and sorry for the inconvenience.

Rated 3 out of 5 stars

Fit and quality were not as expected

I bought one of the famous Navajo Bomber jackets and i'm really disappointed. The sizing is really weird, the sleeves have an oversize fit but not the rest of the jacket, so that the proportions just look off. The sleeves are very long too and despite that i'm a size xs to s, i can hardly wear thicker clothes underneath the jacket and still be able to close it properly. I would like to have more "real" product pictures (e.g. with the jacket closed) than these pinterest-like photos. Also the jacket is really thin and lightweight and it looks warmer on the pictures than it is in real life, so i think it's more of a spring jacket. But the ordering process was all fine, shipping took just a week or even less, so at least you don't have to worry that you won't receive your product.

26 November 2023
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Reply from Arizona Vintage

Hello,
We are sorry to hear that your experience was not good. The size of the jackets is in the product description and if you need more photos or sizes write us an email and we will answer you as soon as possible. You are right that we don't have many pictures of this model. The reason is that we only have 2 in stock. If you are not happy with the product, we encourage you to return it and we will refund your money within 24/48 hours, you did it days ago and you have not told us anything. Write us an email to hello@arizonavintage.com to arrange it.

Rated 5 out of 5 stars

Excellent customer service; beautiful Navajo jacket

Very communicative, I had put in an order but spelled part of the address wrong and within a couple hours they had responded and not much long after the package was shipped. I received it within a few days and it looks exactly as described on the photos. Very nice Navajo jacket. One size, so if you’re x-large or higher in USA, it might not fit well; even with the oversized look there’s a cinching around the hips. Also sewed in a way that doesn’t leave your arms free to go straight up above your head and the wide sleeves make it difficult to use a backpack or tote bag- a big deal if you need more mobility, especially if picking up kids. I still love the look and fit and will keep in mind when is best to use it.

23 November 2023
Rated 5 out of 5 stars

Very happy with my experience!

The Alaska Dark Navajo jacket is great quality and very beautiful. Looks just as it does in the photos. I had an issue with my order/shipping and Arizona Vintage was very quick to resolve it. Responses to email are fast considering the 8 hour time difference. Shipping was quick, ordered on a Friday and delivered in Canada the following Tuesday. Would recommend!

27 November 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Shipped to Denmark moments after ordering. Emailed with them. Fast response and a great sense of humor. Thank you so much!!!

24 November 2023
Unprompted review
Rated 5 out of 5 stars

Order to Slovakia

I ordered to Slovakia. I was little bit worried about size but they were so kind and sent me pictures with measured jacket and answered all my questions before ordering. The shipping was super fast. 6 business days into foreign country. Jacket is warm and cosy. Looks good.

20 November 2023
Unprompted review
Rated 5 out of 5 stars

Just perfect

It was sent really fast and the bomber is just beautiful and super comfy! Ilove it

6 November 2023
Rated 4 out of 5 stars

Recommendation

Super fast delivery including an internationally available tracking number.

Design 100% as represented on the photos. Exact size guide/measurement. Top notch quality!

The only critical thing is the one size topic. I would have loved the jacket to be a little bigger even. To have it closed safely in front. I would recommend the seller to reconsider offering different sizes.

28 October 2023
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Reply from Arizona Vintage

Thank you very much for your review. Although they were initially intended to be oversized jackets more and more people like you have told us about the sizing issue. Therefore, we are getting down to work and we will make sizes for the next model. Let's see if we have it by Christmas. Thank you very much for your help.

Rated 1 out of 5 stars

They just sell girl clothes

Garbage to be honest. They sell clothes for tiktok goblins. Tiny sizes: The probability of fitting in the clothe you bought goes around 10% if you are a man. When you decided to return the clothe they already stole you 20 bucks out of "gestion process". Embarrasing

23 October 2023
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Reply from Arizona Vintage

What harsh words fabio!
It is true that the measures of this model may be small if you are a man and you are 1.85cm tall but they were in the product description. In any case, if you write us an email we will answer you immediately with what you need.
Regarding the handling fee, we must tell you that it is not true. We have not charged you even 1€. You used a discount code when you placed your order, so when we refunded you, we have taken into account what you paid for it.
If you have any problem, we will be happy to help you by emailing hello@arizonavintage.com.

Rated 5 out of 5 stars

10/10

I reached out to customer service to ask about sizing before I purchased a bomber jacket and they responded so quickly and were extremely helpful. My jacket arrived to AZ so fast!! I LOVE this jacket- so warm, great quality. 10/10 recommend.

25 October 2023

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