Hi Arktastic, I just wanted to give a small feedback regarding my recent order. I ordered the Anua 77 Soothing Toner, but I received the Heartleaf + Hyaluron version instead. It’s okay for me and... See more
Company replied
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Review summary
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Reviews shaping this summary
I ordered a Medicube device and immediately emailed them when the wording on the box was missing one tiny word which made me wonder if I received the wrong version. They responded so quickly... See more
Company replied
Received my package with no problems, and with extra gifts because it took a couple of days more to deliver. The support team replied back to my delivery enquiry almost instantly. Loved the products... See more
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My shopping experience with Arktastic was delightful. I received generous gifts along with the highlighters I purchased, as a kind gesture to make up for the slight delay in my order. It was such a th... See more
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Company details
Written by the company
Connecting the world through shopping!
Contact info
1/35 Lanark St, 3169, Clayton South, Australia
- 0421795334
- info@arktastic.com
- arktastic.com
4.7
Excellent
429 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Arktastic
Thank you so much for your kind words!
We’re delighted to hear that you were happy with our fast delivery. Our team always strives to ensure every order reaches our customers as quickly and smoothly as possible.
We truly appreciate your support and look forward to serving you again soon!
Thank you so much for always sending…
Thank you so much for always sending gifts on my every order and your commitment for delivering on time and good customer services. Truely grateful and will continue to order next time as well.
5 November 2025
Unprompted review
Reply from Arktastic
Thank you so much for your kind words! We truly appreciate your continued trust and support. It means a lot to know you’re happy with our products and service. We’ll keep striving to provide you with the best experience every time you order.
I have been ordering cosmetic items…
I have been ordering cosmetic items since early 2024 from them. I can buy authentic products and I’m really happy with that. I highly recommend arktastic.
4 November 2025
Reply from Arktastic
Thank you so much for your kind words and continued trust in Arktastic! We’re truly delighted to hear that you’ve been happy with your purchases and appreciate your loyalty since early 2024.
Reply from Arktastic
Thank you so much for your kind feedback! We’re glad to hear that you were happy with our service and delivery speed. Your satisfaction means a lot to us, and we look forward to serving you again soon
Reply from Arktastic
Thank you for your kind words!
Your support means a lot to us, and we look forward to serving you again!
Reply from Arktastic
Thank you for your kind words! We’re glad you enjoyed our products and speedy delivery. Your support means a lot to us, and we look forward to serving you again!
Absolutely 5starsssssss
Absolutely 5starsssssss
Thank you for extra gifts team❤️
What a legends💕💕
6 October 2025
Reply from Arktastic
Thank you so much for your wonderful review! We’re thrilled to hear you loved the extra gifts. Your kind words truly motivate us to keep going the extra mile for our customers.
My shopping experience with Arktastic…
My shopping experience with Arktastic was delightful. I received generous gifts along with the highlighters I purchased, as a kind gesture to make up for the slight delay in my order. It was such a thoughtful act of courtesy that truly warmed my heart.
7 October 2025
Unprompted review
Reply from Arktastic
Thank you for sharing your experience with us. We’re delighted to hear that you enjoyed your shopping with Arktastic. Your kind words mean a lot to us, and we truly appreciate your understanding regarding the slight delay. We look forward to serving you again and making every experience with us a delightful one.
Good customer service!
The team at Arktastic always take care of my order, its always wrapped neatly and I love the little gift I get with purchase. They have a quick dispatch time and if anything is wrong are quick to correct their mistakes! I have been using them for my korean skin care and have had no issues with them :)
6 October 2025
Reply from Arktastic
Thank you so much for your kind words! We’re delighted to hear you’re happy with our service. Your continued support means a lot to us! We’ll keep striving to make your K-beauty experience with Arktastic even better each time.
I ordered a Medicube device and my queries and concerns were so professionally and swiftly managed.…
I ordered a Medicube device and immediately emailed them when the wording on the box was missing one tiny word which made me wonder if I received the wrong version.
They responded so quickly and gave me a clear and comprehensive explanation and assured me I could received a full refund if I wasn't happy or found some features to be missing.
I researched a bit more and they were 100% correct and so kind and gracious about what was my paranoid error.
I highly recommend them.
My order arrived very quickly and I was generously provided with additional samples.
17 September 2025
Unprompted review
Reply from Arktastic
Thank you for your kind feedback! We're delighted to hear you’re satisfied with your experience. We look forward to assisting you again soon.
Website is very user friendly
Website is very user friendly, choosing the products or searching for it, is a breeze and making payment is a click away. Delivery is smooth and it was well packaged. Thank you, will order again.
1 October 2025
Reply from Arktastic
Thank you for your kind words! We’re glad you found our website easy to use and our service smooth. We truly appreciate your support and look forward to serving you again.
The product came much earlier than I…
The product came much earlier than I expected and it was exactly what I ordered!
2 October 2025
Reply from Arktastic
Thank you so much for your feedback!. We truly appreciate your support and look forward to serving you again.
5 Star customer service
Customer service was fantastic. My order was delayed but I was kept up to date with shipping information. When it arrived, I was surprised to find extra products and a hand written apology.
1 October 2025
Unprompted review
Reply from Arktastic
Thank you for your patience and kind words! We’re glad you appreciated the updates and extras. We look forward to serving you again!
Reply from Arktastic
Thank you for your feedback! We’re glad you found our service quick and efficient. We truly appreciate your support and look forward to serving you again!
Amazing customer experience
They are amazing and very responsive. I asked them if they could send my order urgently because I needed it for a trip and they helped me and followed up until I got it!
Amazing customer experience
30 September 2025
Reply from Arktastic
Thank you for your kind words. We’re so glad we could assist you and ensure your order arrived on time. We truly appreciate your support and look forward to serving you again!
Received my package with no problems
Received my package with no problems, and with extra gifts because it took a couple of days more to deliver. The support team replied back to my delivery enquiry almost instantly.
Loved the products, I'll place my future orders with them.
30 September 2025
Unprompted review
Reply from Arktastic
Thank you so much for taking the time to share your experience with us. We’re delighted to hear that your package arrived safely and that you enjoyed the extra gifts. It’s wonderful to know our support team could assist you promptly.
We truly value your trust and look forward to serving you again with your future orders.
Your satisfaction means a lot to us
Great experience and wonderful…
Great experience and wonderful products. Excellent service.
15 September 2025
Unprompted review
Reply from Arktastic
Thank you so much for your kind words!
We’re thrilled to hear you had a great experience and enjoyed our products. We truly appreciate your support and look forward to serving you again soon!
Communication
They have worked on my review and provided updates pretty quickly. Appreciate their follow up and attention on the matter
24 September 2025
Unprompted review
Reply from Arktastic
We sincerely thank you for your kind words. We are pleased to hear that our updates and follow-up were helpful. Your satisfaction is our top priority, and we truly appreciate your trust in us.
We look forward to serving you again.
Reply from Arktastic
Thank you so much for your kind feedback!
We’re delighted to hear that your delivery arrived on time and that you’re loving the product. Your support means a lot to us, and we look forward to serving you again soon
Reply from Arktastic
Thank you for sharing your feedback.
We completely understand your concern and sincerely apologize for any inconvenience caused. Upon checking, your order was delivered on 1st September, and the tracking link was shared with your email.
If you haven’t received your order, please don’t worry, we are here to assist you and ensure it is resolved promptly.
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