Arlow Plumbing & Heating Bridgwater Reviews 

423
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the efficiency, professionalism, and high quality of work provided for various plumbing and heating needs. People frequently commend the staff and engineers for being professional, friendly, courteous, and knowledgeable in their interactions. Reviewers also appreciate the outstanding customer service, noting excellent communication, helpfulness, and a willingness to go above and beyond. Many consumers specifically mention the tidiness and cleanliness of the work areas, reflecting the team's attention to detail and respect for property. The company is widely recommended for its reliability, trustworthiness, and ability to provide prompt and effective solutions.

What people talk about most

Service

People report positive experiences with service, consistently praising the professionalism, efficiency, and... See more

Staff

Clients share positive opinions on staff, consistently describing them as professional, reliable, and... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting that they are in good... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the high standard of work and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Steve completed our annual service today. So many plus points. 1. Booking the service exemplary- Kerry is always so friendly and helpful. 2. Email reminders are most useful. 3. Steve arrived o... See more

Rated 5 out of 5 stars

Arlows have looked after all our plumbing, heating and boiler needs for years now, we wouldn’t use anyone else. Always totally delighted with their work, usually preventative through annual servicing... See more

Rated 5 out of 5 stars

As always, a quick, efficient boiler service and radiator check. Everything spotless after work was completed. Cheerful and happy, our service engineer (plumber) was polite and presentable. Always ha... See more

Rated 5 out of 5 stars

Arlow Plumbing & Heating installed a new boiler and CH systems for me 5 years ago. They couldn't have been more helpful then, doing the work around other building work we were having done. They've ser... See more


Company details

  1. Plumber
  2. Bathroom Renovator
  3. Gas installation service

Written by the company

Arlow Plumbing & Heating provide a range of Plumbing & Heating services in and around Bridgwater, Taunton and the surrounding areas of Somerset. We are Gas Safe Registered experts who pride ourselves in our attention to detail in all jobs we carry out. Just some of the services we provide include: Landlord Gas Safety Certificates, Boiler Servicing, Boiler Breakdown Assistance, Boiler Installation, Central Heating Power Flushing, Renewable energies, Full Bathroom Installations, Wet Room Installations and Underfloor Heating Installations. Get in touch today with one of our friendly team who will be happy to provide you with a free no obligation quotation.


Contact info

4.9

Excellent

TrustScore 5 out of 5

423 reviews

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4.9

All reviews

(423)

60 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great plumbing and heating company

Great plumbing and heating company. After ten years of being in our new build home the gas boiler finally died. Contacted Arlow who came out and did what they could to fix. Excellent advice given by the service engineers at the time. Recommended a Bosch boiler with a Hive thermostat. All delivered and fitted within a week. The Arlow team have always been courteous and professional, always keep their appointment time and always make sure their work area is clean and tidy when they leave. More importantly, the service engineers don't bamboozle you with science - always explaining what and why they're doing work. I have now switched to their monthly payment scheme. This provides you with peace of mind for a relatively small monthly payment and a free boiler and hot water tank service every year. I would never go back to British Gas or use their services. Can't recommend Arlow highly enough.

1 April 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

We have used Arlow Plumbing and Heating for several years now and have always received excellent service. Great communication and a experienced professional team. We have a service plan with them which I would thoroughly recommend.

24 April 2024
Unprompted review
Rated 5 out of 5 stars

Efficient & Cost Effective

Boiler serviced efficiently and at a reasonable price. Peace of mind signing up to their scheme so I know that the next service will already be paid for in advance and also know I can call if anything needed within the year. Would highly recommend.

17 November 2023
Unprompted review
Rated 5 out of 5 stars

Excellent

I must say what a brilliant team Arlow are, experienced, friendly and efficient .
We had a new combi boiler fitted. We had two radiators that hadn’t heated up for two years, a well know company couldn’t fix it but I was over the moon as Arlow fixed them , it was so lovely and cosy to have heat at last, couldn’t thank them enough.
They turned up the date they said and was very tidy and friendly. I thought they were slightly more expensive but I would rather that, to know we were safe with gas and find a reliable, efficient, trustworthy company. So thank you to a brilliant team as now we are warmer and more efficient. Also we took out your cover plan for a service every year.

13 November 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional service

Exceptional service, would highly recommend! Boiler fixed in less than a day and on the coldest week of the year so far. Very grateful.

16 January 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding service with a reasonable price

Arlow Plumbing and Heating continue to impress.

Steve came to our flat to install a new tap for our kitchen sink and to carry out a service on our gas fire in the lounge.

As usual he arrived on time, completed all the work, did not leave until he was totally satisfied that we were happy about the work he had carried out. In addition he offered to dispose of our old tap.

The quality of work carried out by Tom and his people far exceeds anything we have experienced over 50 years in owning properties.

Don't look elsewhere these are the best around.

4 January 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, very friendly engineer, explained everything he was doing. Highly recommend using this Company

4 January 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Words cannot express how helpful this company is, from the phone call to the work. They take time to explain what they've done and how to alter it, if needs be. Arrived on time. Did all the jobs that had to be done, plus I am sure more into the bargain.
I can't paise them enough. So much nicer than British Gas who got the order of the boot 2 years ago. They really are amazing and can cope with a yappy dog. Thank you for your service.

20 December 2023
Unprompted review
Rated 5 out of 5 stars

Arlow plumbing and heating

Extremely efficient company including skilled friendly workmanship throughout from start to finish since switching from my previous company a couple of years ago and have no hesitation recommending Arlow Plumbing and Heating for your future needs.

6 December 2023
Unprompted review
Rated 5 out of 5 stars

Very reliable

Very reliable, efficient and friendly service by Service Engineer Steve and the team in the office.
Many thanks.

14 December 2023
Unprompted review
Rated 5 out of 5 stars

Annual boiler service

Annual boiler service was carried out as arranged and the service engineer was very efficient, personable and professional. Not only was the boiler serviced but all the radiators were checked for effectiveness so we have a lovely warm house!

9 November 2023
Unprompted review
Rated 5 out of 5 stars

We have just had a new combi boiler

We have just had a new combi boiler put in by Tom and his team. I must say what a brilliant, professional job they have done. Very friendly, reliable guys who are lovely, caring and tidy.
We had 2 radiators in bedrooms that haven’t worked for 2+ years. We belonged to another well known supplier care plan and they could not fix it. But Arlows have come here and fixed it just like that, I am over the moon at last we have heat all over the house.
A big thank you.

15 November 2023
Unprompted review
Rated 5 out of 5 stars

2nd boiler service

2nd boiler service. Great communication friendly engineer on time and work completed quickly. Would highly recommend company.

3 November 2023
Unprompted review
Rated 5 out of 5 stars

Great company

Simply an honest, reliable company with lovely staff. Our new boiler had its first service and the engineer was great. If you live in Somerset, Arlow is the company for you.

26 October 2023
Unprompted review
Rated 5 out of 5 stars

Arlow Plumbing are the best!

I would only trust Arlow Plumbing with my plumbing needs. They have installed my boiler, maintained it, replaced a radiator, fixed the toilet and installed a shower!
Always reasonably priced, excellent service both from the plumbers and Kerry in the office.

23 October 2023
Unprompted review

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