Never received the order I placed. Email the company several times without any response. I believe this is a scam and company just takes your money and you do not receive orders placed. Very poor... See more
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Excellent value for money total quality seen inferior sets for double the money..every part fitted perfect can't recommend enough..important make sure you set out all parts first don't take for grante... See more
Bought a rattan suite and Texas Grill BBQ. Would have given 5 stars, but there were some issues. There was some damage to one of the rattan units, the covering was cut in two places and it was quite d... See more
I ordered a HuggyWuggy hooded blanket. Lovely product; supersoft and embroidery good quality. It was posted promptly (sadly Evri let us down on delivery timeframe). But, this was a company I came ac... See more
Company details
Written by the company
Armada Deals look for only the finest experiences, Armada deals massive catalog of deals and products are updated daily to keep our customers up to date with the newest trends. At ArmadaDeals.com our customers are our number one concern and we have you covered! If there is a problem with your order, please contact us and we'll work with you to make it right!
Contact info
Office 4,219 Kensington High Street, W8 6BD, London , United Kingdom
- customerservice@armadadeals.com
- armadadeals.com
Foot grinder failure
I purchased a foot grinder but the unit operated only once and then failed. After the initial charge the unit worked for a couple of minutes and then would not charge again.
18 May 2022
Reply from ArmadaDeals
Hey Michael Angus,
I am sorry to hear you are having issues with your order.
Going off the information provided on the review I can see that you have not been in contact with us directly.
Please get in touch with our Customer Service team on the following email
customerservice@armadadeals.com
We will be more than happy to help you with this issue.
Regards
Customer Service Team
I am very pleased with my garden…
I am very pleased with my garden furniture could not ask for better
17 May 2022
Fast delivery and quick to send out…
Fast delivery and quick to send out seat cover that should have been included
17 May 2022
Reply from ArmadaDeals
Dear customer,
Thanks for your reviews.
The Rattan set should be assemble by yourself according to the instructions, it is sent out in separate pieces part .
If you have any problelm with it , please contact our customer service team:customerservice@armadadeals.com.
Best regards,
Customer Service Team
The delivery takes a bit of time
17 May 2022
Reply from ArmadaDeals
Dear customer.
Please accept our deeply apology for shipping issue.
I’d like to offer my apologies for any delay in receiving your item.
Appreciate you more patience and kind understand.
Stay safe and all will go well.
Kind regards,
Customer Service Team.
i ordered a purple bag
i ordered a purple bag, but received a black one. Having been promised an email to let me know arrival day - none came and nothing from the carrier. It took nearly 3 weeks to arrive having been promised 5 - 10 working days.
17 May 2022
Reply from ArmadaDeals
Hey Elizabeth Waterman-Roberts,
I am sorry to hear you are having issues with your order.
Going off the information provided on the review I can see that you have not been in contact with us directly.
Please get in touch with our Customer Service team on the following email
customerservice@armadadeals.com
We will be more than happy to help you with this issue.
Usually , when the goods shipped out , and if your email address is correct , our order system will automatically send out order number and tracking number to your email address ; Meanwhile , the logistic company will also push the email notification
If you did not receive the order confirmation email
Please confirm whether the email address you placed the order is correct
or please check your spam folder
Sincerely yours,
Customer Service Team
Absence of any communication
No shipment updates, no tracking information available, no identifying purchase details, no response to the email. Refund was sought via paypal .
17 May 2022
Reply from ArmadaDeals
Dear Agnese Kalnina-Berzina,
Usually , when the goods shipped out , and if your email address is correct , our order system will automatically send out order number and tracking number to your email address ; Meanwhile , the logistic company will also push the email notification
If you did not receive the order confirmation email
Please confirm whether the email address you placed the order is correct
or please check your spam folder
After checking , your item was delivered on 17th May 2022,
If you have any questions, please contact us
Best wishes
Customer Service Team
Poor quality item and extremely poor…
Poor quality item and extremely poor customer service would not recommend
17 May 2022
Reply from ArmadaDeals
Dear customer,
Many thanks for the review .
Please accept our deeply apology for the all issues.
We will improve product quality and service level.
If you have any questions, please do not hesitate to get in touch. Email address：customerservice@armadadeals.com ,we will delighted to help you solve the problem .
Usually we will replied your within 24 hours with your questions, and please be patiently waiting for it.
We are sincere seller and striving for 100% satisfied service and all the things we will get be done in our cooperation. /We are sincere seller and striving for 100% satisfied service for reasonable and legitimate requests and all the things we will get be done in our cooperation.
Sorry for all inconvenience .
Kind regards
Customer Service Team
Excellent value for money total quality…
Excellent value for money total quality seen inferior sets for double the money..every part fitted perfect can't recommend enough..important make sure you set out all parts first don't take for granted all parts are the same make look it but they go in specific matches
17 May 2022
Customer service is none existent
Easy enough to order from website. Once our BBQ arrived it became obvious very quickly that it was damaged in multiple places. The instructions are the worst I have ever had to try and understand!! I emailed them pictures of the damaged parts as I can’t find a contact number. I am still waiting on a response from them and it’s been over a week now.
17 May 2022
Reply from ArmadaDeals
Hey Selina Batchelor,
I am sorry to hear you are having issues with your order.
Going off the information provided on the review I can see that you have not been in contact with us directly.
Please get in touch with our Customer Service team on the following email
customerservice@armadadeals.com
We will be more than happy to help you with this issue.
Regards
Customer Service Team
Purchased a portable microscope for my…
Purchased a portable microscope for my children on the 27th April. It is now 7th May and I still have not received it. Customer service are not interested. Would not purchase again. ARMADA DEALS ARE A REALLY POOR COMAPNY TO DEAL WITH.
17 May 2022
Unprompted review
Reply from ArmadaDeals
Dear customer.
Please accept our deeply apology for shipping issue.
I’d like to offer my apologies for any delay in receiving your item.
Appreciate you more patience and kind understand.
Stay safe and all will go well.
Kind regards,
Customer Service Team.
lovely garden set
Bought a lovely garden set but arrived without the cover as ordered however a quick email and it was posted out double pronto
17 May 2022
Reply from ArmadaDeals
Hey Louise,
I am sorry to hear you are having issues with your order.
Going off the information provided on the review I can see that you have not been in contact with us directly.
Please get in touch with our Customer Service team on the following email
customerservice@armadadeals.com
We will be more than happy to help you with this issue.
Regards
Customer Service Team
Good all round service
I spotted these lovely wedge sandals (mules) - ordering was easy. Prompt delivery (it did say 7-10 days). Nicely packaged and very happy with purchase. True to size and excellent value
16 May 2022
Sandals I ordered are no good won’t be…
Sandals I ordered are no good won’t be able to wear them your feet go straight through front when you walk . Even tightend them but it didn’t help . So wast of money really
16 May 2022
Reply from ArmadaDeals
Hey Lainey,
I am sorry to hear you are having issues with your order.
Going off the information provided on the review I can see that you have not been in contact with us directly.
Please get in touch with our Customer Service team on the following email
customerservice@armadadeals.com
We will be more than happy to help you with this issue.
Regards
Customer Service Team
After a little hick-up with delivery
After a little hick-up with delivery. Item is very nice.
16 May 2022
Delivery excellent
Delivery excellent. Its not built you but it looks really nice. I would definitely use you again
16 May 2022
No delivery still waiting.
16 May 2022
Reply from ArmadaDeals
Dear customer.
Please accept our deeply apology for shipping issue.
I’d like to offer my apologies for any delay in receiving your item.
Appreciate you more patience and kind understand.
Stay safe and all will go well.
Kind regards,
Customer Service Team.
Looking towards cold weather
Delivery was a bit over 10 days but I think it was more Hermes fault, bought my daughter the extra long fleece to wear in the cold she loves it.
16 May 2022
Took nearly a month to deliver and…
Took nearly a month to deliver and quality very poor no response to emails sent
15 May 2022
Reply from ArmadaDeals
Hey Nicole Powell,
I am sorry to hear you are having issues with your order.
Going off the information provided on the review I can see that you have not been in contact with us directly.
Please get in touch with our Customer Service team on the following email
customerservice@armadadeals.com
We will be more than happy to help you with this issue.
Regards
Customer Service Team
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