Arma Insurance Reviews 

770
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 516 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely helpful, polite, and professional throughout the entire process, ensuring every single question is answered thoroughly. Consumers highlight that the team communicates clearly and provides prompt support, making stressful situations much easier to navigate and resolve successfully without any delays. Reviewers are also very happy with the pricing, noting that the dedicated agents consistently find great deals and offer truly affordable options. People appreciate the exceptional value for money, with many individuals saving a significant amount of money on their policies compared to standard comparison websites and alternative quotes.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting helpful and professional service. Reviewers... See more

Service

Customers consistently note positive experiences with service, highlighting exceptional professionalism,... See more

Customer service

Consumers find customer service to be positive and highlight the exceptional support provided by the team.... See more

Price

Clients share positive opinions on price, highlighting competitive deals and significant savings compared to... See more

Value for money

Customers had positive experiences with value for money, highlighting great deals and significant savings... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I spoke to David he was so helpful. Explained everything to me. As my insurance quote was diffcult one as my son had has his other insurance policy canceled. Other companys quotes were coming in at s... See more

Rated 5 out of 5 stars

James was absolutely amazing at sorting out my insurance and finding the best deal. Compared to comparison websites, the quotes he found were at least £1k cheaper and I couldn’t believe it! He has bee... See more

Rated 5 out of 5 stars

The person at the end of the line made the experience I was dealing with Jim and he was exceptional . He was helpful in what was a difficult situation and nothing was too much trouble . Looking a... See more

Rated 5 out of 5 stars

Easy renewal process. James great to deal with - could speak to him when he initially rang a week before renewal due, but he made follow up appointment and rang at the appointed time. Process took a... See more


Company details

  1. Insurance broker

Written by the company

Professional insurance from the experts! Services designed & tailored to meet the needs of our clients.


Contact info

5.0

Excellent

TrustScore 5 out of 5

770 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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5.0

All reviews

(770)

522 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Convicted driver prices 10/10! Fraser is a legend!

Never written a review before on here, but had to for this...
Fraser was incredibly helpful!
He managed to get me a policy as the policyholder for less than I was paying elsewhere as just a named driver, despite driving history and penalty points.

Clean comunication that made me feel confident declaring my driving history. Having points or previous driving offenses obviously makes your insurance more expensive but thanks to fraser and arma I have insurance for a lot less than offered elsewhere.

100 percent recommend these guys. Can't fault them for pricing, and comunication. They got me insured with a very reputable firm and I actually feel comfortable should I have to make a claim.

30 July 2026
Unprompted review
Rated 5 out of 5 stars

Car insurance quote

Andre was exceptionally helpful and professional, achieving a very competitive insurance quote. He took lots of time to get everything right. Great customer service and a great experience with Arma. I would definitely recommend!

30 July 2026
Unprompted review
Rated 5 out of 5 stars

Arma Insurance Are Top Notch!

Arma Insurance have gone out of their way to help me !
I bought a car and got insured and 2.5 months later it died with spectacular amounts of smoke.
Timing was awful. MY dad was dying in Hospital..
But yesterday I went to pick up another car and Matt was most excellent in getting it done very quickly efficiently and at no extra cost! ...what a relief!
Thank you Arma..you and all your people are extraordinary! 🙏🙏

29 July 2026
Unprompted review
Rated 5 out of 5 stars

Jim was very helpful

Jim was very helpful, he got me a good price on my insurance with me having 7 points and 2 crashes would highly recommend arma insurance 👌
Jim's a legend 🤙🤙

20 July 2026
Unprompted review
Rated 5 out of 5 stars

I recently dealt with Frazer

I recently dealt with Frazer from Arma Insurance, and I couldn’t be happier with the service I received. He was incredibly helpful, efficient, and took the time to explain everything thoroughly. Unlike many people I’ve spoken to in the past, he genuinely listened to what I had to say, understood my needs, and made sure I had the right cover without any pressure. Excellent customer service from start to finish—I highly recommend Frazer and Arma Insurance.

25 July 2026
Unprompted review
Rated 5 out of 5 stars

Jim was really good and very patient…

Jim was really good and very patient with me. He tried his best for several days to get me the best possible car insurance quote that he could find and made some recommendations which brought the insurance price down and a little bit more affordable. Especially after motoring disqualification and ban

22 July 2026
Unprompted review

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