Great range of thoughtfully designed, durable outdoor clothing. Ordering is easy and delivery quick and efficient. The team are always helpful to get the order right and if there is a problem wil... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Honestly amazing company great price delivery times are quick as and their customer support team is amazing you can ask them any questions/requests related to an item and they will answer your questio... See more
After being a loyal long time customer of Army and Outdoors since 2002 when they were known as SAS Kiwi Disposals they have once again stopped accepting non credit card payments. I have always been... See more
This is a great small kiwi business who sell great product, have a well sorted website with a good selection of items all of which are described well, they also respond quickly to any queries/emails.... See more
Company details
Written by the company
Army and Outdoors is an online store based in New Zealand, specialising in military surplus, outdoor gear, and tactical equipment.
Contact info
New Zealand
- armyandoutdoors.co.nz
4.5
Excellent
47 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
not very impressed with their terrible…
to start, Army Outdoors Australia ships from NEW ZEALAND not AUSTRALIA; so you will probably charged import duties if ordering from Australia- very misleading branding
not very impressed with their terrible service, ordered several items and was not shipped until i wrote them 16 days after purchase
surely they could improve on this if they wanted to improve service and want return customers
8 May 2023
Unprompted review
Good stuff
No issues, had multiple orders delivered to aus at this point. Products as advertised, good prices. Hard to find many places with milsurp. Recommended to work colleagues, they have had the same experience. Cheers
6 December 2022
Unprompted review
Worst company EVER
Worst company EVER. Bought some army hats and NOTHING arrived. They
Sent by DHL and nothing. Post office nothing. WARNING : DO NOT USE they would not to fix the issue nor resend items
And would NOT work with me. Very crooked tactics. Ships from overseas might be SCAM
17 August 2022
Unprompted review
Worst shop in town run by super woke…
Worst shop in town run by super woke uni students who think they know everything when infact there rude and arrogant
5 February 2022
Unprompted review
Wish I had read reviews about this…
Wish I had read reviews about this company, received product despite paying for postage took forever to come , incorrectly sized ,returned SAME DAY TO AUS POST with tracking, This company is an absolute joke ,despite many emails I HAVE NOT HAD MY CASH BACK , NO WAY I would purchase anything again , FALSE ADVERTISING CLAIM AUSTRALIAN ACTUALLY IN NZ ..big difference
9 November 2021
Unprompted review
Fantastic NZ surplus
I have purchased so many times from A&O and have been pleased every time. Great customer service, an awesome company.
7 June 2021
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.