I ordered a swimsuit and the sizing was off - it did not fit. I did connect with customer service and was offered a credit. I cannot find the website or any outlet to redeem this credit. Each att... See more
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I have always been a one piece swimsuit girl. A little too shy to show too much skin, but the designs on Aroabikini are so fabulous and varied that I have finally bought my first ever, 2 piece suit, b... See more
Company replied
I enjoy the suits that i ordered, although i did have a suit top that did not fit properly, as my top is much smaller than my bottom. Ordering the 2 piece suit as separate pieces could have helped bri... See more
Company replied
I love my bathing suit. The one I purchased is definitely more for sun bathing and barbequing vs. ocean swimming, but its adorable and good quality, and well lined. I'm probably older than the tar... See more
Company replied
I ordered 3 suits
I ordered 3 suits, one is wearable, the color is nothing like the photo but i’m keeping it. The other two are not great quality material and returning them. Unfortunately it also took too long to receive my merchandise, I ordered them for a trip in enough time and didn’t receive them in the mail until after I was home. Unfortunately not a great experience for me. I won’t be back as a customer.
13 June 2019
Unprompted review
Reply from Aroabikini
Hi Tricia! Thank you for sharing your wonderful and honest feedback. In rare case scenario wherein our customers received a wrong or defective item, we actually have a support team who can assist 24/7 and you may also check our Exchange/Return Policies. Anyhow, our Customer Support Team will be sending you an email regarding this matter. Looking forward to your positive response.
Thank you and have a wonderful day!
Poor product
Poor product! The bikini I purchased was not a good rendition of the photo...the product I received was a large, which I did order and fits snuggly on my 20 year old daughter who is a size 2 so I was not able to wear it.
It is a cheap version of what is in the photo, probably a photo used from a more expensive brand. The top is a halter which ties in the front and looks super cute in the photo....not too cute in person.
13 June 2019
Unprompted review
Reply from Aroabikini
Hi Carol, we appreciate this honest review and we would like to thank you for this. Upon checking, we've discovered that out Customer Support Team assisted you regarding this matter with ticket #: 2434122 however, we did not receive any reply coming from you after May 22, 2019. Should you still be needed assistance, please feel free to reply to the email and we will be looking forward to it.
Thank you and have a great day.
3 bikinis
Ordered 3 bikinis, already received one. It was a very fast delivery of the first one, received it after 13 business days.
Recommendation if you want to buy someting: the bikinis are on the smaller side, so use the size chart!
13 June 2019
Unprompted review
Reply from Aroabikini
Hi Iyabo! We are happy to know that you already received your items, hope you like them. You are right, that is the only reason why we put our Size Chart for our customers to have clear visibility and would not end up ordering a wrong item size. Thanks for this, we appreciate your wonderful review! Have a great day!
Beautiful swim suits and bikinis
Beautiful swim suits and bikinis, fast delivery!!
13 June 2019
Unprompted review
Reply from Aroabikini
Indeed, our bikinis are beautiful and have excellent quality too! Thank you for your review and have a wonderful day!
The Bikinis are realy nice
The Bikinis are realy nice, good quality and what I expectet.
13 June 2019
Unprompted review
Reply from Aroabikini
Hello there Andrea! We are glad that you like our product, indeed we have good quality and our products are beautiful too! Thank you for your feedback and have a wonderful day!
Amazing website
I loved the collection provided on the website, very unique sets with competitive prices! However, I would recommend to update the customer insights program you have, I believe it could be much better. Meaning, when a customer shops this certain item, the website should suggest similar items and not just randomly suggest stuff. Other than that, everything was nice.
13 June 2019
Unprompted review
Reply from Aroabikini
Hi Juju! Glad to know that you loved our collection and for thank you for sharing your feedback. Regarding the insights program, we'll pass this on to the concerned department who would evaluate and surely, this is a great idea! Thank you for leaving us a wonderful review and have a wonderful day!
Too many days to get the item sent home
13 June 2019
Unprompted review
Reply from Aroabikini
Hi Stefania! May we know if you are pertaining to shipping timeframe? If yes, we do send email updates from time to time so that our customers will be aware of the status of their order, we are sending this proactively to the email address used on the order. Should you need more assistance, please feel free to contact our Customer Support Team and we will be glad to assist you right away.
Thank you and have a wonderful day!
Ho ordinato 3 costumi in data 20/05.
I ordered 3 bikinis on 20/05.
One has arrived, but the other two still do not.
Following the traking it is not clear in what part of the world they are finished.
I hope to receive them soon.
13 June 2019
Unprompted review
Reply from Aroabikini
Hi Valentina! Thank you for this honest review.
Upon checking, our Customer Support Team communicated with you through email and has been updating you with regards to the status of your other items which was handed over to your local Customs for clearance. Also, upon checking, your local Customs has released them and is currently in transit as of today. Looking forward that you'll receive the items very soon and please feel free to continue communicating with our Customer Support Team for any assistance.
Thank you and have a wonderful day!
I’m waiting for my bikini thanks
13 June 2019
Unprompted review
Reply from Aroabikini
Hi Maggie! We are sending order and shipments updates from time to time through email. Kindly check your email inbox and should you need assistance, please feel free to send us an email or reply to the email that you received and our Customer Support Team will be happy to assist you. Thank you and hae a wonderful day!
great service !
The service I have recieved that i have recieved has been amazing from the Aroa team, my order is on its way and was shipped withing 2 days of me placing the order but im sure my bikini will be as amazing as the service recieved
13 June 2019
Unprompted review
Reply from Aroabikini
Hello, there Sunny! Indeed, our Customer Support Team is awesome and they respond and resolve any concerns right away! Thank you for sharing this wonderful review and have a wonderful day!
I love all your bikini very much…
I love all your bikini very much because they are beautiful and have a good design.but, I also think that you can add more different items to your website because it only have a few items on your website.
13 June 2019
Unprompted review
Reply from Aroabikini
Hey there Wai! Thank you for this honest and wonderful review! Good to know that you love our bikinis and surely the designs are truly beautiful! Regarding adding items, we are striving hard on a daily basis to provide more great items, rest assured of that. Thank you and have a wonderful day!
reversible bikini
Design was good and cool that it has a reversible option but sizes a bit smaller than expected.
13 June 2019
Unprompted review
Reply from Aroabikini
Hi Marina, thank you for your wonderful review. Indeed, our products are beautiful and have excellent quality too! Regarding sizes, we do have Size Chart in our shop wherein customers can check onto it and not end up getting a wrong item size.
Moreover, please feel free to continue communicating with our Customer Support Team so that we could assist you with regards to your concern. Thank you and have a wonderful day!
amazing quality and super fast delivery
just received my 2 items from Aroa bikini.
I’m off to Europe in 2 weeks and I seriously cannot wait to wear my 2 beach dresses over there!
Thank you Aroa bikini I’ll definitely be ordering more from ur site.
Sophie
Melbourne Australia
13 June 2019
Unprompted review
Reply from Aroabikini
Hi Sophie, many thanks for your review. Also, thank you for all the compliments you gave from your purchase experience to our customer service. We aim to serve our customers well to satisfy them. May you be happy with your order!
Easy to use website and great designs
Easy to use website, emails with regular shipping updates and great designs. Can’t wait to get my order!
13 June 2019
Unprompted review
Reply from Aroabikini
Hi Katie! thank you so much for the wonderful feedback from us and we love the fact that you are happy with both our products and service because one of our main goals is to continue improving and therefore your feedback is much appreciated. Have a great day!
Marketing director
So nice bikini and the quality is great. Would really recommend Aroabikini 👏🤩
13 June 2019
Unprompted review
Reply from Aroabikini
Hi Caroline, thank you for your 5-star review. We really appreciate it. Also, thank you for the compliment that our bikinis look great. It feels great to hear that from our customer. We hope the bikinis will meet your expectations. Again, thank you very much!
Staff are responsive and helpful
Staff are responsive and helpful. Ordering process was easy and seamless. Lovely diverse and well designed range of products.
13 June 2019
Unprompted review
Reply from Aroabikini
Hi Lisa! Many thanks for your review. Also, thank you for all the compliments you gave from our customer service. We really appreciate it. Also, thank you for the compliment that our products look great. It feels great to hear that from our customer. Have a great day!
easy to order and excited for my…
easy to order and excited for my package to come in
12 June 2019
Unprompted review
Reply from Aroabikini
Hi Anna, we are really thank you for the great feedback you have given to us. We aim to provide the best service for every customer. Also, looking forward to receiving your order from us. Have a great one :)
Lucky Find!
I have always been a one piece swimsuit girl. A little too shy to show too much skin, but the designs on Aroabikini are so fabulous and varied that I have finally bought my first ever, 2 piece suit, bikini. Very tempted to buy more but I will see how my first purchase goes. Love the variety to suit the different body types, styles; ranging from sexy, sporty to sexy yet conservative, and it's easy to enough to go through all the different styles on the webpage. The size guide chart is a definitely a bonus for ladies with a curvy body like me. Likewise for all the promo codes for a cheaper purchase and free shipping.
12 June 2019
Unprompted review
Reply from Aroabikini
Hi Dhasshaini! Thank you for your 5-star review. We really appreciate it. Also, thank you for the compliment that our bikinis look great and thank you for all the compliments you gave from your purchase experience to our customer service. It feels great to hear that from our customer. Again, thank you very much!
Seams coming undone after 2 wears...
I finally used the 2 Aroabikini.com swimsuits I purchased in Feb for another vacation (it ended up arriving a month after purchase). The suits are very cute but after just two wears the seams are coming undone in multiple places for one of the bottoms. I’ve owned many swimsuits and this has never happened to me. Also the swimsuit was hand washed and hung dry. I only swam in it for 5-10 min, the rest of the time I was wearing it by the pool. The other swimsuit is cute and is fine.
9 June 2019
Unprompted review
Reply from Aroabikini
Hi Jacqueline, we deeply apologize that we didn't reach out your expectation. Also, thank you so much for the review. We will improve our products and also our service. Again, were very sorry.
great selection and easy checkout…
great selection and easy checkout process
9 June 2019
Unprompted review
Reply from Aroabikini
Hi Adriana, It’s great to read your satisfaction and we appreciate you taking the time to share your positive experience. We aim to provide the best service for every customer. Have a great one :)
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