Very customer focused when we were without air conditioning. Came out the next morning, (on a Sunday), sent a sales rep out Sunday at noon, and installed a complete new HVAC on Monday morning.
Company replied
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I was reassured in the most positive way that no other vendor has provided me before. To this point, after installation, I called the manager responsible for answering any questions or handling any co... See more
Company replied
Would not recommend. Predatory behavior and took over a month to fix the problem we had. Didn’t actually get them to complete the job we had till I contacted corporate.
Company replied
The guy putting in the new line was great. Another tech struggled a bit getting ac unit started. Overall it a good. Both techs were clean conscious.
Company replied
Company details
Written by the company
Trusted by Kansas City homeowners for decades, Hamilton Plumbing, Heating, A/C & Rooter offers full-service plumbing, heating, and cooling solutions. Whether you need a leak fixed, a new HVAC system installed, or routine maintenance, our team of over 90 skilled technicians delivers fast, professional service with a commitment to your comfort and satisfaction. With 40+ years of experience, we provide reliable repairs, emergency services, and maintenance plans to keep your home running smoothly year-round. Contact Hamilton Plumbing, Heating, A/C & Rooter today to schedule your service and experience our exceptional service guarantee.
Contact info
8155 Lenexa Dr, 66214, Overland Park, KS, United States
- 913-227-4943
4.4
Excellent
31 reviews
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Great service
Courteous, professional, respectful. I especially appreciate that I was not talked down to. They took a reasonable amount of time to access my sewer line issue and went beyond that by noting other plumbing issues that needed to be addressed. Highly recommend.
13 June 2026
Reply from ARS/Rescue Rooter - Hamilton Plumbing, Heating, A/C
Thank you for sharing your experience! We're glad our team exceeded your expectations.
Would not recommend
Would not recommend. Predatory behavior and took over a month to fix the problem we had. Didn’t actually get them to complete the job we had till I contacted corporate.
21 June 2026
Reply from ARS/Rescue Rooter - Hamilton Plumbing, Heating, A/C
Thank you for your review and your business! We apologize that this visit did not meet your expectations. Please reach out to us privately with the best phone number to reach you, so that we can make it right.
Reply from ARS/Rescue Rooter - Hamilton Plumbing, Heating, A/C
Thank you for your review! We appreciate your business.
Fast Service
I had called so many plumbers from all kinds of areas around my town and I couldn't get 1 person to come help me within a decent time frame as I already been down for a week with plumbing issues. I contacted Hamilton and not only was they fast they had fair rates. I was happy they was telling me all good things im like no way,lol. Anyways they did come out that very next day,I was shocked. I had talked to them at like 7pm the night before so they was fast. I also reached out online with a message initially to the company and they was very quick at responding back to me.That was a Thursday afternoon by Monday they had me completely fixed up. It did cost a good amount to have my main line put in sewer line. The nice thing is they have financing which is amazing because nobody can just say hey here's 10,000 bucks. So that was extremely helpful to have access to that. The guys where very helpful and friendly they even fix a leak that they didn't have to do and could have charged me but didn't. So that was nice of them as well. They also came to my town which is out of there area so they went ABOVE and BEYOND in my eyes to be amazing helpful plumbers and I do appreciate that. I would highly recommend this company absolutely! They are reasonable priced and quick and friendly.
15 June 2026
Reply from ARS/Rescue Rooter - Hamilton Plumbing, Heating, A/C
Thank you for sharing your experience! We're pleased your service visit went smoothly and will absolutely share with our team.
Reply from ARS/Rescue Rooter - Hamilton Plumbing, Heating, A/C
Thank you for sharing your experience! We appreciate the opportunity to help maintain your home's comfort.
Reply from ARS/Rescue Rooter - Hamilton Plumbing, Heating, A/C
Thank you for sharing your experience! We're pleased your service visit went smoothly.
Mr. Oz made necessary small repair to protect my AC
What made my quarterly check positive experiences because of my technician, Mr. Oz. I trust him completely that he will give me an accurate report on how well my AC or furnace is doing. I trust that he will keep my unit working and repair what shows signs of wear. He also tells me what to plan for in the future in terms of possible replacement. I appreciate this because I understand that replacement happens and being able to plan for it financially guess my peace of mind and trust
3 June 2026
Reply from ARS/Rescue Rooter - Hamilton Plumbing, Heating, A/C
Thank you for sharing your experience! We appreciate the opportunity to help maintain your home's comfort.
The young man was very nice and…
The young man was very nice and accommodating but was unable to get the clog cleared. So not 5 star this time.
11 June 2026
Reply from ARS/Rescue Rooter - Hamilton Plumbing, Heating, A/C
Thank you for your review and your business! If there is anything further we can do to assist you or a manager you would like to speak with, please reach out to us privately and we would be happy to connect you.
He was very thorough & informative.
3 June 2026
Reply from ARS/Rescue Rooter - Hamilton Plumbing, Heating, A/C
Thank you for sharing your experience! We appreciate your recognition of our team's customer service.
Reply from ARS/Rescue Rooter - Hamilton Plumbing, Heating, A/C
Thank you for sharing your experience! We appreciate your recognition of our team's customer service.
Every person we came into contact with…
Every person we came into contact with was so polite and professional.
3 June 2026
Reply from ARS/Rescue Rooter - Hamilton Plumbing, Heating, A/C
Thank you for sharing your experience! We appreciate your recognition of our team's customer service.
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