Banner for ARS/Rescue Rooter - Houston South

ARS/Rescue Rooter - Houston South Reviews 

10
•
TrustScore 4 out of 5

4.0

369 Tristar Dr., 77598 Webster, TX, US

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

The tech was professional, and assessed the problem in the first 10 min on site. The parts replaced cost less than $100 and the service fee was $69. The labor for what amounted to less than a 40 min f... See more

Company replied

Rated 5 out of 5 stars

Benito Garza among others were amazing. They were well qualified.

Company replied

Rated 2 out of 5 stars

I felt that I was taken advantage of. Knowing that you need A/C with the Texas heat, I feel that I was overcharged for my unit replacement

Company replied

Rated 5 out of 5 stars

Quick response. Diagnosed the problem & clearly explained what needed to be done.

Company replied


Company details

  1. HVAC Contractor
  2. also in
  3. Air Conditioning Contractor
  4. Central Heating Service
  5. Electrician
  6. Plumber

Written by the company

ARS / Rescue Rooter offers trusted HVAC and plumbing services to keep your home comfortable year-round. Whether you need AC repair, furnace installation, or emergency plumbing, our skilled technicians are ready to help 7 days a week, proudly serving Webster TX homes and businesses with reliable expertise and transparent communication. As part of a nationwide network, we bring decades of experience, top-tier training, and a commitment to your comfort. Contact us today and see why customers trust ARS / Rescue Rooter for professional, courteous service done right the first time.


Contact info

  • 369 Tristar Dr., 77598, Webster, TX, United States

  • 713-401-5152

4.0

Great

TrustScore 4 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(10)

606 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

The tech was professional

The tech was professional, and assessed the problem in the first 10 min on site. The parts replaced cost less than $100 and the service fee was $69. The labor for what amounted to less than a 40 min fix was $911.

14 August 2026
ARS/Rescue Rooter - Houston South logo

Reply from ARS/Rescue Rooter - Houston South

We appreciate your business, thank you for leaving your review. If you are still in need of any assistance related to your visit, please reach out to us at wecare@ars.com.

Rated 5 out of 5 stars

New AC

Quick response. Diagnosed the problem & clearly explained what needed to be done.

14 August 2026
ARS/Rescue Rooter - Houston South logo

Reply from ARS/Rescue Rooter - Houston South

We appreciate your business! Thank you for your review.

Rated 2 out of 5 stars

I felt that I was taken advantage of

I felt that I was taken advantage of. Knowing that you need A/C with the Texas heat, I feel that I was overcharged for my unit replacement

29 July 2026
ARS/Rescue Rooter - Houston South logo

Reply from ARS/Rescue Rooter - Houston South

We appreciate your business, thank you for leaving your review. We apologize that the experience did not meet your expectations. If you are still in need of any assistance related to your visit, please reach out to us at wecare@ars.com.

Rated 5 out of 5 stars

They are professional friendly and…

They are professional friendly and knowledgeable

29 July 2026
ARS/Rescue Rooter - Houston South logo

Reply from ARS/Rescue Rooter - Houston South

Thank you for sharing your experience. We're glad you had a great experience with our team. Thank you for choosing ARS.

Rated 5 out of 5 stars

According to the inspector they did a…

According to the inspector they did a very neat job work with the Heating System

12 June 2026
ARS/Rescue Rooter - Houston South logo

Reply from ARS/Rescue Rooter - Houston South

Thank you for sharing your experience! We're glad you had a great experience with our team and we appreciate your business.

Rated 5 out of 5 stars

Excellent service

Excellent service

24 June 2026
ARS/Rescue Rooter - Houston South logo

Reply from ARS/Rescue Rooter - Houston South

Thank you for sharing your experience! We're glad our team exceeded your expectations.

Rated 5 out of 5 stars

They were able address my hvac problem…

They were able address my hvac problem with clear details and the issue was resolved in a matter of days

13 June 2026
ARS/Rescue Rooter - Houston South logo

Reply from ARS/Rescue Rooter - Houston South

Thank you for sharing your experience! We appreciate the opportunity to help maintain your home's comfort.

Rated 5 out of 5 stars

The workmanship new just what the…

The workmanship new just what the problem was and fixed it quickly and correctly. Darrel went above and beyond to help with the a/c.

12 June 2026
ARS/Rescue Rooter - Houston South logo

Reply from ARS/Rescue Rooter - Houston South

Thank you for sharing your experience! We're glad our team exceeded your expectations.

Rated 4 out of 5 stars

I had a AC unit put in last year

I had a AC unit put in last year. I was charged about 5000 more than 3 other AC companies would have charged me. But I believe in ARS so I was going with them and no one going to change my mind
But now they had to replace a hose. Was it really needed. Well again I believe them at another cost to me
I will always choose ARS even if people say I am stupid
But I need to get this new issue fixed so I don’t have this heavy heart
Thanks

4 June 2026
ARS/Rescue Rooter - Houston South logo

Reply from ARS/Rescue Rooter - Houston South

Thank you for your review! We appreciate your business. If you are still in need of any follow-up service from our management team, please let us know and we can connect you.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look