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ARS/Rescue Rooter - Miami Reviews 

5
•
TrustScore 3.5 out of 5

3.5

10400 NW 33rd St, Ste 130, 33172 Miami, FL, US

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See what reviewers are saying

Rated 5 out of 5 stars

Leo/klender has always been super professional and knowledgeable at his job. Had a second visit due to the hot weather and it was just the unit working harder due to the heat. Simple. Thank you

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ After being disappointed by two previous A/C technicians, I was beginning to lose hope. Then Joel Castillo came to my home, and everything changed. Joel was incredibly professional... See more

Company replied

Rated 1 out of 5 stars

This company has done a terrible job as we had several AC issues that we recently bought a year ago. ARS have been to our house several times to resolve AC issues thar have not been resolved. ARS char... See more

Company replied


Company details

  1. HVAC Contractor
  2. also in
  3. Air Conditioning Contractor
  4. Central Heating Service
  5. Electrician
  6. Plumber

Written by the company

Stay comfortable year-round with expert HVAC services from ARS / Rescue Rooter in Miami FL. We specialize in air conditioning repair, furnace installation, heat pump service, and ductwork maintenance. Our skilled technicians are available 7 days a week, delivering efficient and affordable heating and cooling solutions tailored to your home. With years of experience servicing top brands, we help you maintain or upgrade your system for lasting comfort and energy savings. Whether you need routine maintenance or a full system replacement, trust ARS / Rescue Rooter to keep your HVAC running strong. Contact us today to schedule your no-cost system analysis and experience reliable comfort all year long.


Contact info

  • 10400 NW 33rd St, Ste 130, 33172, Miami, FL, United States

  • 305-506-2125

3.5

Average

TrustScore 3.5 out of 5

5 reviews

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3.5

All reviews

(5)

606 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Leo/klender has always been super…

Leo/klender has always been super professional and knowledgeable at his job. Had a second visit due to the hot weather and it was just the unit working harder due to the heat. Simple.

Thank you

14 August 2026
ARS/Rescue Rooter - Miami logo

Reply from ARS/Rescue Rooter - Miami

We appreciate your business! Thank you for your review.

Rated 1 out of 5 stars

I have been calling trying to get help…

I have been calling trying to get help with my new installed AC unit and inspection. I have been given appointments time an nobody shows up to my house. I am a new customer and have been waiting for two months for someone to come to my house and help with closing out my open permit.

19 July 2026
ARS/Rescue Rooter - Miami logo

Reply from ARS/Rescue Rooter - Miami

Thanks for your review and we apologize that your expectations were not met with our visit. If you are still in need of any assistance, please contact us at: wecare@ars.com.

Rated 1 out of 5 stars

This company has done a terrible job as…

This company has done a terrible job as we had several AC issues that we recently bought a year ago. ARS have been to our house several times to resolve AC issues thar have not been resolved. ARS charge several high out of pocket service maintenence and diagnostic at home visit. Not able to speak to a live agent on the phone and instead speak to an Artificial Intelligence agent. I am disappointed in the service and professionalism. Not recommended!

22 July 2026
Unprompted review
ARS/Rescue Rooter - Miami logo

Reply from ARS/Rescue Rooter - Miami

Thanks for your review and we apologize that your expectations were not met with our visit. If you are still in need of any assistance, please contact us at: wecare@ars.com.

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐


⭐⭐⭐⭐⭐

After being disappointed by two previous A/C technicians, I was beginning to lose hope. Then Joel Castillo came to my home, and everything changed.

Joel was incredibly professional, knowledgeable, and honest. He performed a thorough assessment of my air conditioning system and immediately identified the problem. His diagnosis was right on the money. He explained everything in a way that made me feel comfortable and confident that my system was finally in the right hands.

What impressed me even more was his dedication. He returned the very next day after picking up the necessary parts and completed the repair without delay. Thanks to Joel, my family is no longer suffering in the 98-degree Miami heat. We finally have our air conditioning back, and I couldn’t be more grateful.

Joel is an outstanding technician and a true asset to ARS. His professionalism, expertise, and genuine care for his customers are exactly what every service company should strive for. I sincerely hope he stays with this company for many years because he is one of the best representatives they could ever have.

Thank you, Joel, for taking such great care of my family. You have earned a customer for life!

15 July 2026
Unprompted review
ARS/Rescue Rooter - Miami logo

Reply from ARS/Rescue Rooter - Miami

Thank you for sharing your experience! We're happy to hear that our team made your visit a positive one.

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