I had no service from ARS on August 14, 2026. The last service was June 10,, 2026 and was repair on a compressor, bad capacitor. Someone else may have used our name. We are long term customers, probal... See more
Company replied
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See what reviewers are saying
They are always open to my requests if work orders need to be rescheduled, they take care of immediately. The staff are very professional with excellent communication skills. We are very satisfied wit... See more
Company replied
I had my system inspected, now found a company i would trust should i need repair or replacement. Kenny was professional, informative and caring. It was not an up-sale visit. They are direct and... See more
Company replied
My brand new (May 25) a/c unit went out on July 3. After 5 service calls (and 2 no shows), it is still not repaired. 4 days ago, on July 10, we asked them to replace the unit. Since then, no one has r... See more
Company replied
Company details
Written by the company
ARS / Rescue Rooter offers trusted HVAC and plumbing services to keep your home comfortable year-round. Whether you need AC repair, furnace installation, or emergency plumbing, our licensed technicians are ready to help 7 days a week, proudly serving in Raleigh NC homes and businesses with reliable expertise and transparent communication. As part of a nationwide network, we bring decades of experience, top-tier training, and a commitment to your comfort. Contact us today and see why customers trust ARS / Rescue Rooter for professional, courteous service done right the first time.
Contact info
641 S New Hope Rd, 27610, Raleigh, NC, United States
- 919-500-5046
3.9
Great
7 reviews
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I had no service from ARS on August 14
I had no service from ARS on August 14, 2026. The last service was June 10,, 2026 and was repair on a compressor, bad capacitor. Someone else may have used our name. We are long term customers, probaly over 35 years
14 August 2026
Reply from ARS/Rescue Rooter - Raleigh
Thank you for your review! We apologize - our records may have been delayed from the June visit in sending the survey, sorry for any confusion.
Reply from ARS/Rescue Rooter - Raleigh
Thank you so much for your review! We appreciate your business.
A knowledgeable tech
A knowledgeable tech that did a detailed analysis and took time to show and explain all issues.
14 August 2026
Reply from ARS/Rescue Rooter - Raleigh
Thank you so much for your review! We appreciate your business.
Not an emergency
They are always open to my requests if work orders need to be rescheduled, they take care of immediately. The staff are very professional with excellent communication skills. We are very satisfied with the technicians that have come to our home for repairs. Super Job Always!!
25 July 2026
Reply from ARS/Rescue Rooter - Raleigh
Thank you for sharing your experience. We're glad you had a great experience with our team. Thank you for choosing ARS.
My brand new (May 25) a/c unit went out…
My brand new (May 25) a/c unit went out on July 3. After 5 service calls (and 2 no shows), it is still not repaired. 4 days ago, on July 10, we asked them to replace the unit. Since then, no one has returned our calls. That’s nearly 2 weeks in July in NC with no A/C (after spending 18k) with no resolution in sight.
13 July 2026
Unprompted review
Reply from ARS/Rescue Rooter - Raleigh
Thanks for your review and we apologize that your expectations were not met with our visit. If you are still in need of any assistance, please contact us at: wecare@ars.com.
Fast service.
14 June 2026
Reply from ARS/Rescue Rooter - Raleigh
Thank you for sharing your experience! We appreciate the opportunity to help maintain your home's comfort.
a company i would trust should i need repair or replacement
I had my system inspected, now found a company i would trust should i need repair or replacement. Kenny was professional, informative and caring. It was not an up-sale visit. They are direct and well worth the money.
11 June 2026
Reply from ARS/Rescue Rooter - Raleigh
Thank you for sharing your experience! We're pleased your service visit went smoothly.
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