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ARS/Rescue Rooter - San Diego Reviews 

9
•
TrustScore 3.5 out of 5

3.6

9895 Olson Dr, Ste B, 92121 San Diego, CA, US

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See what reviewers are saying

Rated 4 out of 5 stars

Great company to do business with. Techs are timely, courteous and professional. Went out of their way to get the job done quickly and efficiently. I will definitely use their services when needed in... See more

Company replied

Rated 5 out of 5 stars

Cole Williams came in here with the best attitude and fully comitted to fix our Kitchen sink. He was very kind and fast, thankyou for your amazing service!

Company replied

Rated 1 out of 5 stars

I will start by saying I do not enjoy giving a bad review. I believe everyone deserves a chance and even a second chance to make things right. Sadly, this company continues to disappoint and fail. The... See more

Company replied

Rated 5 out of 5 stars

Quick response, diagnosed the problem and found a solution quickly and did good work. Technician was very helpful and friendly

Company replied


Company details

  1. HVAC Contractor
  2. also in
  3. Air Conditioning Contractor
  4. Central Heating Service
  5. Electrician
  6. Plumber

Written by the company

ARS / Rescue Rooter in San Diego provides professional plumbing services you can count on. From emergency repairs and water heater replacement to drain cleaning and sewer line service, our skilled plumbers are ready to handle it all. We offer fast response times, transparent pricing, and a satisfaction guarantee. Whether it's a leaky faucet, burst pipe, or clogged toilet, our team delivers quality workmanship backed by decades of experience. Available 7 days a week for your convenience, contact us today and see why homeowners trust ARS / Rescue Rooter. We proudly serve homes and businesses with expert care, advanced tools, and a commitment to customer satisfaction.


Contact info

  • 9895 Olson Dr, Ste B, 92121, San Diego, CA, United States

  • 877-403-6756

3.6

Average

TrustScore 3.5 out of 5

9 reviews

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3.6

All reviews

(9)

606 reviews in the last 12 months

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Rated 1 out of 5 stars

Very disappointed

I will start by saying I do not enjoy giving a bad review. I believe everyone deserves a chance and even a second chance to make things right. Sadly, this company continues to disappoint and fail. They are quick to provide a new system and make a lot of promises about what will happen after the sale. In my case, it has been a string of disappointing service calls, and multiple failures of our air-conditioning system. They make it almost impossible to talk to a live person and when you do, they are good at making excuses and apologies for what went wrong. Yet still they cannot seem to follow through. Meanwhile, we are stuck with an air conditioner that does not work, that is a warranty issue, and they will not even communicate with me. All I have asked for is an open line of communication so we know what to expect and honesty and integrity on the part of ARS. I hope I can soon write a review that says they figured out their problems and are finally providing the service they advertise.

5 October 2026
Unprompted review
ARS/Rescue Rooter - San Diego logo

Reply from ARS/Rescue Rooter - San Diego

Thank you for sharing your experience and we apologize that it did not at all meet your expectations with our visit. If you are still in need of customer service assistance, please reach out to wecare@ars.com.

Rated 4 out of 5 stars

Friendly and up-front

Up-front on pricing. Very friendly and professional crew. Timely assistance. Explained all procedures prior to fixing the issues.

18 August 2026
Unprompted review
ARS/Rescue Rooter - San Diego logo

Reply from ARS/Rescue Rooter - San Diego

We appreciate your business! Thank you for your review.

Rated 5 out of 5 stars

Quick response

Quick response, diagnosed the problem and found a solution quickly and did good work. Technician was very helpful and friendly

10 August 2026
ARS/Rescue Rooter - San Diego logo

Reply from ARS/Rescue Rooter - San Diego

Thank you so much for your review! We appreciate your business.

Rated 1 out of 5 stars

AC installed 5 years ago by Tarpy…

AC installed 5 years ago by Tarpy Heating and Air, then sold to ARS rescue Rooter. Have had AC failed 2+days (8/1/26)and several appointments. No one shows up. The call centers, have no valid info for damaged customers. ARS Rescue Rooter doesn't call back even after they missed they’re 12-400pm window by 90 minutes. EXTREMELY UNPROFESSIONAL. DON’T BUY HVAC from this company.

3 August 2026
Unprompted review
ARS/Rescue Rooter - San Diego logo

Reply from ARS/Rescue Rooter - San Diego

Thanks for your review and we apologize that your expectations were not met with our visit. If you are still in need of any assistance, please contact us at: wecare@ars.com.

Rated 4 out of 5 stars

Fast and efficient.

Great company to do business with. Techs are timely, courteous and professional. Went out of their way to get the job done quickly and efficiently. I will definitely use their services when needed in the future.

29 July 2026
ARS/Rescue Rooter - San Diego logo

Reply from ARS/Rescue Rooter - San Diego

Thank you for sharing your experience. We're glad you had a great experience with our team. Thank you for choosing ARS.

Rated 4 out of 5 stars

Good tech

Good tech, polite and equipment aware

10 July 2026
ARS/Rescue Rooter - San Diego logo

Reply from ARS/Rescue Rooter - San Diego

Thank you for sharing your experience! We appreciate your business.

Rated 5 out of 5 stars

On time and price

The technician showed up on time and did a thorough job.

18 June 2026
ARS/Rescue Rooter - San Diego logo

Reply from ARS/Rescue Rooter - San Diego

Thank you for sharing your experience! We appreciate the opportunity to help maintain your home's comfort.

Rated 5 out of 5 stars

Good service

Good service , technician was very informative on using a/c efficiently

3 June 2026
ARS/Rescue Rooter - San Diego logo

Reply from ARS/Rescue Rooter - San Diego

Thank you for sharing your experience! We appreciate the opportunity to help maintain your home's comfort.

Rated 5 out of 5 stars

Cole Williams and his saving hands

Cole Williams came in here with the best attitude and fully comitted to fix our Kitchen sink. He was very kind and fast, thankyou for your amazing service!

16 April 2026
Unprompted review
ARS/Rescue Rooter - San Diego logo

Reply from ARS/Rescue Rooter - San Diego

Thank you for sharing your experience! We appreciate the opportunity to help maintain your home's comfort.

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