Art3d Reviews 

731
•
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers had a great experience with this company. Customers frequently praise the fast delivery times, noting that orders arrive securely and much quicker than expected. Many consumers are particularly impressed with the excellent product quality, mentioning that the items give a premium look to their projects. Buyers also appreciate that the items match online descriptions perfectly and are very easy to install on walls and ceilings. However, some people mentioned receiving shipments with the wrong color or inconsistent finishes across different orders. However, some customers also noted frustrating experiences regarding slow customer service responses and unexpected delivery delays.

What people talk about most

Product

People report positive experiences with product, highlighting that items arrive quickly, look great, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that orders arrived quickly in sturdy... See more

Order

Customers had ambiguous experiences with order processing, as while some reviewers praised fast delivery of... See more

Quality

Users describe positive interactions with quality, noting that the items arrive in great condition and look... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I placed an order for some samples of 3d wall panels. I immediately received a response letting me know that they did not have the samples available now, but they would have them available mid Decem... See more

Rated 5 out of 5 stars

floor looks beautiful! The folks at Art3d were also very helpful after UPS accidentally damaged a few of the packages of floor planks during shipment, promptly sending out replacement packages.

Rated 5 out of 5 stars

Excellent Quality and Design. I’m very impressed with the 3D sound panel art — it’s a great product! The finish perfectly matches real walnut, giving it a premium, natural look. It was easy to work w... See more

Rated 5 out of 5 stars

Samples delivered quickly an 10 bucks for the full set of options allowed us to pick what we want before ordering.


Company details

  1. Interior designer

Written by the company

Peel and stick backsplash tile and 3d wall panels factory direct, we are leading manufacturer, designer and supplier offer 3d wall art for interior and exterior wall decoration.


Contact info

4.1

Great

TrustScore 4 out of 5

731 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(731)

40 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent product

Excellent product. Very good quality. Also excellent customer service. I cannot say enough good about the whole thing. Very easy to install. Perfect for a nice fresh up grade to your home.

25 January 2024
Rated 5 out of 5 stars

Online order

The person who answered the phone was extremely helpful. She helped me locate what i was looking for and how to order it. Oordering was easy and quick. I will definitely order from this company again.

9 January 2024
Rated 1 out of 5 stars

Delivery was never made

Delivery was never made, and only sent a tracking link the day after the "attempted" delivery. Product was sent back to the manufacturer, according to the UPS Tracking Link. I have no product and cannot seem to find a way to get a refund.

25 January 2024
Rated 1 out of 5 stars

The USPS hasn't delivered the package…

The USPS hasn't delivered the package yet -- it was supposed to be here by last night. I have ordered the tiles through Home Depot and love them and needed more. This time I thought I'd order directly through the company (12/15/23), but maybe I was wrong. You should look into UPS or some other carrier because the USPS also delayed delivery to Home Depot, and that was in the beginning of December. I think your customers would pay for prompt delivery.

22 December 2023
Rated 1 out of 5 stars

so frustrating ordering

It’s so frustrating ordering directly from the company. I tried 3 times but it was always canceled due to one excuse or the other. It’s better just to get it from Amazon.

6 December 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look