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artesta.co.uk Reviews 

140
•
TrustScore 4 out of 5

4.2

Decoration and Interior Design Store
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Review summary

Created with AI, based on recent reviews

Evaluating 35 reviews, reviewers had a great experience with this company. Customers frequently praise the high quality of the prints and products, often noting the vivid colors and excellent framing. Many appreciate the diverse selection of art available, making it easy to find appealing pieces. The delivery service is consistently highlighted for being fast, prompt, and efficient, with items arriving well-packaged and in perfect condition. However, some customers also noted issues with their orders and service. A few people experienced significant delays or complete non-delivery of items, often coupled with non-functional tracking numbers and poor communication. Additionally, some reviewers were not happy with the product quality, citing flimsy or damaged frames, low-resolution prints, or visible creases and stains on the art.

What people talk about most

Product

People report positive experiences with product, often praising the good quality prints, vivid colors, and... See more

Quality

Customers had positive experiences with quality, with many reviewers praising the vivid colors and good... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting quick and swift delivery... See more

Order

Customers consistently note ambiguous experiences with order, with some expressing satisfaction with quick... See more

Service

Consumers find service to be ambiguous, with some reviewers reporting excellent service and great products,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have to say reading some of the other reviews I was a slightly bit apprehensive of ordering, however I did order and I was pleasantly surprised, quality of the prints were great, delivery was quick... See more

Rated 5 out of 5 stars

From choosing the posters we wanted (very difficult we wanted many!) payment and delivery, well packaged, was efficient and effortless. We are thrilled with how our posters look on our wall (we frame... See more

Rated 5 out of 5 stars

Love the different style of art. It's exactly what l'm after- l ALWAYS find a print l adore, often several. The delivery is fast and the prints are very high quality.

Rated 5 out of 5 stars

Absolutely remarkable company! Great art, arrives framed and ready to hang. Sooooo inexpensive but doesn't look it. It arrived quickly as well. Could not fault this company or product. Highly recom... See more

Company details

  1. Decoration and Interior Design Store
  2. Picture framing shop
  3. Poster Shop

Contact info

4.2

Great

TrustScore 4 out of 5

140 reviews

5-star
4-star
3-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

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4.2

All reviews

(140)

31 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Don't buy

DO not buy from this company if you live in the UK. Poster very poor quality and they charge £10 to send it back as a return....ridiculous and a con

20 December 2024
Unprompted review
Rated 1 out of 5 stars

Frame arrived extremely warped

Frame arrived extremely warped, and impossible to hang without looking silly. Contacted you several times, and I was then asked to fill in a form and enclose photographs of the frame. Both of which I have done. Heard nothing. This was a birthday gift, the recipient did not receive it in time, in fact has not received it at all… I hope to receive a replacement or a refund, even a response would be something.

9 December 2024
Unprompted review
Rated 5 out of 5 stars

Fabulous

This was my 1st purchase, and it was fantastic. Order delivered promptly and prints are amazing. Will be ordering more for sure.

4 December 2024
Unprompted review
Rated 5 out of 5 stars

Great products

Great products. Had a slight issue with delivery but this was speedily resolved by Artesta so very happy. Would order from them again.

27 November 2024
Unprompted review
Rated 1 out of 5 stars

Avoid! Better Customer Service Needed.

I purchased a large framed print on 8th September. When it arrived I was really disappointed. I had searched many websites for the right picture before settling on Artesta. The print had been squeezed into the frame which meant the edges of the print had buckled. The quality and weight of the paper the print is printed on is poor. It looks awful. I sent a picture and complained to Artesta. They replied and sent a link to fill in a complains form. I filled it in and still haven’t heard anything.

8 September 2024
Unprompted review
Rated 1 out of 5 stars

Poor communication

Hi I ordered 3 posters from you (order number UK-24531) 10 days ago… and I haven’t heard anything other than the confirmation email after I ordered. I am concerned as I have tried to email you several times but not heard anything back.

14 October 2024
Unprompted review
Rated 4 out of 5 stars

Excellent customer service

There was a small issue with the first order I received however the customer service I received was excellent. I would recommend both the products and company

21 October 2024
Unprompted review
Rated 5 out of 5 stars

This was my second purchase from…

This was my second purchase from Artesta, very prompt delivery and excellent product. Last time I had a small issue and was very impressed with the customer service, which is very important to me, hence why I ordered again. This company will always be my first choice for art purchases.

10 October 2024
Unprompted review

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