Artfinder Reviews 6,867

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often finding the artwork even better than depicted online. Many appreciate the website's ease of use and the ability to discover unique pieces from artists worldwide, highlighting the excellent user experience and the smooth delivery service. However, some customers experienced issues with delivery, including lost items, customs delays, or incorrect addresses. A few reviewers also noted problems with the structural integrity of certain artworks or difficulties with the website's invoicing feature, which printed extra, unwanted pages.

What people talk about most

Product

People report positive experiences with product. Many customers praise the quality and appearance of the... See more

Website

Clients share positive opinions on the website, often highlighting its ease of use and navigation. Reviewers... See more

Quality

Consumers find quality to be positive, with many praising the artwork for being exactly as pictured,... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the quick and timely... See more

User experience

Users describe positive interactions with the user experience. Customers consistently praise the platform's... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Finding original artwork by emerging artist with the content I enjoy. I only have two recommendations for you guys moving forward. 1. Teach your artist about paperwork i.e. Biography's and C... See more

Company replied

Rated 5 out of 5 stars

Another great experience from Artfinder. Always has a great choice of art at great prices - especially when there’s offers on!!😃 The piece I bought this time is an exceptional still life painting.... See more

Company replied

Rated 5 out of 5 stars

If any issue arose it was easy to talk to actual people who had actual information and could resolve problems. They also pre-emptively solved problems such as whethe artist filled out customs forms in... See more

Company replied

Rated 5 out of 5 stars

ArtFinder is a great way to find art from around the world. After months of searching online and in galleries, I found the right painting on ArtFinder that spoke to me, and complemented other art on... See more

Company replied


Company details

  1. #20 of 22 best companies in Art gallery
  2. #63 of 121 best companies in Interior designer

Written by the company

At Artfinder we champion independent artists all over the world, bringing their incredible work to your home. Tired of the same old? Join us!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Very good experience

Easy to order. Easy to find what we are looking for. Easy to connect with the seller. a great platform for buying art.

21 November 2025
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Reply from Artfinder

Hi Americo Campos Silva,

Thanks for taking the time to leave us a review. We’re thrilled to hear that you found our platform easy to use and that connecting with artists was seamless. Your support means a lot, and we’re excited to keep helping you discover amazing art!

Thank you for supporting our independent artists and helping us help the planet!

If you have any queries moving forward, please don't hesitate to contact us at customers@artfinder.com - we're always here to help.

Best regards,

The Artfinder team

Rated 5 out of 5 stars

This is the 2nd painting I've bought

This is the 2nd painting I've bought. And the process is very easy.

23 February 2026
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Reply from Artfinder

Hi Peter,

Thanks for taking the time to leave us a review, and thank you for your second purchase! We're so happy to hear the process was easy for you. We truly appreciate your support!

Thank you for supporting our independent artists and helping us help the planet!

If you have any queries moving forward, please don't hesitate to contact us at customers@artfinder.com - we're always here to help.

Best regards,

The Artfinder team

Rated 2 out of 5 stars

Delivered to wrong address

Delivered to wrong address. Delivery tracker stated it had been delivered to my house. It hadn’t. Fortunately the house it was delivered to brought it to my address.

21 February 2026
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Reply from Artfinder

Hi Chris,

Thanks for taking the time to leave us a review. We're sorry to hear that your recent experience was not as expected and that the artwork was delivered to the wrong address.

After reviewing the details, it appears the artist shipped the artwork to the address you provided. This seems to have been an issue that occurred during handling by the courier.

Rest assured that our team is always happy to assist with queries, so please don't hesitate to reach out to us should you need to on customers@artfinder.com.

Best regards,

The Artfinder team

Rated 5 out of 5 stars

A wonderful experience

My experience with everyone on the team was really exceptional. From the wonderful artist to the trouble shooting team.
All of you do such an amazing job.
And, my painting is absolutely stunning!

20 February 2026
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Reply from Artfinder

Hi Julie,

Thanks for taking the time to leave us a review. We’re thrilled you had a great experience with our team and even more excited that you love your painting and find it to be absolutely stunning. It truly means a lot to us!

Thank you for supporting our independent artists and helping us help the planet!

If you have any queries moving forward, please don't hesitate to contact us at customers@artfinder.com - we're always here to help.

Best regards,

The Artfinder team

Rated 5 out of 5 stars

Ordering experience was outstanding and…

Ordering experience was outstanding and easy. Large selection to choose from. Shipping updates and ultimately delivery were all top notch. Artwork came well protected. Excellent overall experience.

17 February 2026
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Reply from Artfinder

Hi Lee,

Thanks for taking the time to leave us a review. We’re so glad the ordering process, selection, shipping updates, and delivery all met your expectations and that your artwork arrived safely. We truly appreciate your support!

Thank you for supporting our independent artists and helping us help the planet!

If you have any queries moving forward, please don't hesitate to contact us at customers@artfinder.com - we're always here to help.

Best regards,

The Artfinder team

Rated 5 out of 5 stars

Bought 2 paintings of Sonaly

Bought 2 paintings of Sonaly. Arts groups had great appreciation for the excellent work.

23 February 2026
Unprompted review
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Reply from Artfinder

Hi Bhallu,

Thanks for taking the time to leave us a review. We’re thrilled to hear that you loved the paintings and that the arts groups appreciated the work by Sonaly too.

Thank you for supporting our independent artists and helping us help the planet!

If you have any queries moving forward, please don't hesitate to contact us at customers@artfinder.com - we're always here to help.

Best regards,

The Artfinder team

Rated 5 out of 5 stars

The paintings were better than I hoped…

The paintings were better than I hoped and my fears that they might look like crayon art due to my experiences of ordering items from Amazon. I asked my 4 daughters and wife if they would be a good gift to my daughter in law and immediately I was in the midst of a barrage of “ I want that one, no I want it , take that one, no, I claim that one! “.. so, I am happy and so will be my daughter in law..

5 February 2026
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Reply from Artfinder

Hi Duane,

Thanks for taking the time to leave us a review. We're thrilled to hear that the paintings exceeded your expectations. We're especially pleased to hear that it sparked a competition in your home! We hope your daughter-in-law loves her gift just as much.

Thank you for supporting our independent artists and helping us help the planet!

If you have any queries moving forward, please don't hesitate to contact us at customers@artfinder.com - we're always here to help.

Best regards,

The Artfinder team

Rated 5 out of 5 stars

I was kept informed every step of the…

I was kept informed every step of the way.
Postage was also refunded as had paid too much.
Extremely happy with the artwork, I’ve had it framed and it looks amazing.
Thank you.

3 February 2026
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Reply from Artfinder

Hi Gaynor,

Thanks for taking the time to leave us a review. We’re thrilled to hear that you felt kept informed throughout the process, we always aim to make things as smooth and transparent as possible. We’re also glad to hear you're extremely happy with your new artwork and have had it framed!

Thank you for supporting our independent artists and helping us help the planet!

If you have any queries moving forward, please don't hesitate to contact us at customers@artfinder.com - we're always here to help.

Best regards,

The Artfinder team

Rated 4 out of 5 stars

Good Comms with artist

Good Comms with artist. Excellent packaging. Really lovely piece.

10 February 2026
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Reply from Artfinder

Hi Th,

Thanks for taking the time to leave us a review. I’m delighted to hear you were happy with the communication and packaging, and even more so that you love the piece itself.

Thank you for supporting our independent artists and helping us help the planet!

If you have any queries moving forward, please don't hesitate to contact us at customers@artfinder.com - we're always here to help.

Best regards,

The Artfinder team

Rated 5 out of 5 stars

ArtFinder delivers

ArtFinder is a great way to find art from around the world. After months of searching online and in galleries, I found the right painting on ArtFinder that spoke to me, and complemented other art on my living room wall. I was able to compare and contrast using the site.

I was concerned about ordering a painting from Europe, but it arrived quickly and safely!

9 February 2026
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Reply from Artfinder

Hi Marcia,

Thanks for taking the time to leave us a review. It’s great to know the site made it easy to compare and contrast pieces during your search, that’s exactly the kind of experience we hope to create. And we completely understand the hesitation about international shipping, so we’re especially glad your artwork arrived quickly and safely from Europe.

Wishing you many years of enjoyment with your new piece!

Thank you for supporting our independent artists and helping us help the planet!

If you have any queries moving forward, please don't hesitate to contact us at customers@artfinder.com - we're always here to help.

Best regards,

The Artfinder team

Rated 5 out of 5 stars

A virtual gallery walk!

Love that ArtFinder is giving exposure to artists from around the world… a virtual gallery walk! I’m in California, found and purchased a painting from, and was introduced to a lovely artist in Armenia.
Always a bit nervous that digital photos cannot adequately represent the artwork— but in this case, the painting was exactly what was described and the colors and brushwork photographed accurately. The purchase experience was also easy and well managed.

10 January 2026
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Reply from Artfinder

Hi Julia,

Thanks for taking the time to leave us a review. We’re delighted that ArtFinder helped you discover and connect with an artist from Armenia, and that the artwork arrived just as you hoped. We’re grateful for your trust and support, and we hope you enjoy your painting for years to come!

Thank you for supporting our independent artists and helping us help the planet!

If you have any queries moving forward, please don't hesitate to contact us at customers@artfinder.com - we're always here to help.

Best regards,

The Artfinder team

Rated 4 out of 5 stars

I found what I wanted

I found what I wanted. I like it a lot.

24 January 2026
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Reply from Artfinder

Hi James,

Thanks for taking the time to leave us a review. We’re glad to hear you found an artwork that you were looking for and that you like it a lot! We hope you enjoy it for years to come!

Thank you for supporting our independent artists and helping us help the planet!

If you have any queries moving forward, please don't hesitate to contact us at customers@artfinder.com - we're always here to help.

Best regards,

The Artfinder team

Rated 1 out of 5 stars

Poor service

4 February 2026
Unprompted review
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Reply from Artfinder

Hi A.B,

Thank you for taking the time to share your feedback. We’re sorry to hear that you feel you received poor service from Artfinder. This is not the standard of service we aim to provide.

We've reached out to you to get further information so that we can look into the issue you had and provide further assistance. Alternatively, please reach out to support@artfinder.com, and we would be happy to look into this further with you.

Best wishes,

The Artfinder team

Rated 5 out of 5 stars

My painting arrived within three days

After months of searching for a new painting, I fell in love with a landscape, "Unfamiliar Road" by Olha Laptieva. After I ordered, Olha wrapped the oil painting expertly and it arrived in only three days from France! I'm getting it framed and can't wait to add it to my living room. Thank you, Olha!

26 January 2026
Unprompted review
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Reply from Artfinder

Hi Marcia,

Thanks for taking the time to leave us a review. We’re thrilled to hear that Unfamiliar Road by Olha Laptieva captured your heart after such a long search. It’s wonderful to know the painting arrived quickly and safely, and we hope it brings lasting joy once it’s framed and displayed in your living room.

Thank you for supporting our independent artists and helping us help the planet!

If you have any queries moving forward, please don't hesitate to contact us at customers@artfinder.com - we're always here to help.

Best regards,

The Artfinder team

Rated 5 out of 5 stars

Love the product

Love the product. It is just as shown.

29 September 2025
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Reply from Artfinder

Hi Yolanda,

Thanks for taking the time to leave us a review. We’re pleased to hear you loved the product and arrived as shown! We really hope you love your new artwork for years to come!

Thank you for supporting our independent artists and helping us help the planet!

If you have any queries moving forward, please don't hesitate to contact us at customers@artfinder.com - we're always here to help.

Best regards,

The Artfinder team

Rated 5 out of 5 stars

Bought 2x. Would buy more

Bought 2x. All great. Impeccable customer support

25 January 2026
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Reply from Artfinder

Hi there,

Thanks for taking the time to leave us a review. We’re delighted to hear both purchases went great and that our customer support met your expectations. We truly appreciate it!

Thank you for supporting our independent artists and helping us help the planet!

If you have any queries moving forward, please don't hesitate to contact us at customers@artfinder.com - we're always here to help.

Best regards,

The Artfinder team

Rated 5 out of 5 stars

Bridging The Canvas: The Power of Interaction

One of the standout aspects in my experience with Artfinder has been having that direct communication with the artist. Being able to address such matters like packaging and shipping carriers beforehand is important to me.

This interaction, not only builds a sense of trust and understanding, but it also makes me feel confident about my purchase, knowing that my concerns and preferences are heard firsthand.

It enhances the whole buying experience, making it more personal.

I highly recommend Artfinder to anyone who values clear communication and a genuine connection when purchasing their art. And, although this is a review of Artfinder, there would be no art to find without artists.

16 January 2026
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Reply from Artfinder

Hi David,

Thanks for taking the time to leave us a review. We're really delighted to hear how much that personal connection, trust, and transparency enhanced your purchase. Your acknowledgement of the artists themselves is especially appreciated; without them, Artfinder truly wouldn’t exist. Thank you for the recommendation and for being part of our community.

Thank you for supporting our independent artists and helping us help the planet!

If you have any queries moving forward, please don't hesitate to contact us at customers@artfinder.com - we're always here to help.

Best regards,

The Artfinder team

Rated 5 out of 5 stars

I can always find something worth…

I can always find something worth buying when i look on the site for a while; the artists deal with my orders conscientiously

23 January 2026
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Reply from Artfinder

Hi Adam,

Thanks for taking the time to leave us a review. We’re happy to hear you always find something that speaks to you and that our artists handle your orders with such care.

Thank you for supporting our independent artists and helping us help the planet!

If you have any queries moving forward, please don't hesitate to contact us at customers@artfinder.com - we're always here to help.

Best regards,

The Artfinder team

Rated 5 out of 5 stars

Delivered as promised

Delivered as promised. Kept me updated and everything came as described online.

16 January 2026
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Reply from Artfinder

Hi Terry,

Thanks for taking the time to leave us a review. We’re glad to hear everything was delivered as promised and that the updates and product details met your expectations.

Thank you for supporting our independent artists and helping us help the planet!

If you have any queries moving forward, please don't hesitate to contact us at customers@artfinder.com - we're always here to help.

Best regards,

The Artfinder team

Rated 5 out of 5 stars

Everything was perfect

Everything was perfect! Easy order process. Delivery even out of „difficult“ countries was much earlier than expected. Photos of the ordered work are realistic and positive surprise when opening the package. Good support during the delivery. Last but not least the artist creates a remarkable picture. Congrats

28 January 2026
Unprompted review
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Reply from Artfinder

Hi Mark,

Thanks for taking the time to leave us a review. We’re really happy to hear that the ordering process, delivery, and support all met your expectations, even more so that the artwork itself was a pleasant surprise when you opened the package.

Thank you for supporting our independent artists and helping us help the planet!

If you have any queries moving forward, please don't hesitate to contact us at customers@artfinder.com - we're always here to help.

Best regards,

The Artfinder team

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