Artforma Reviews 

263
TrustScore 3.5 out of 5

3.3

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Rated 2 out of 5 stars

The mirror's design is nice, but the functionality falls short of expectations. It doesn’t work as I had hoped, and getting support from Poland HQ has been frustrating - responses take several days.... See more

Rated 4 out of 5 stars

The logistic company delivered the box broken,with one corner visible strong damaged.They were in late,also.Bad logistic company. But.....Artforma has an very smart system for packing,is amazing p... See more

Rated 4 out of 5 stars

Poor communication over delivery. We weren’t sure about one parcel was lost or delayed. The traking notification was about 1 parcel instead of 3, so it wasn’t useful. The email response to our qu... See more

Company replied

Rated 3 out of 5 stars

The mirror was badly damaged. The phone numbers don't work. Barely got a response by mail, but nothing conclusive. Bad experience overall, and still don't have a resolution to my problem, hope I don... See more

Company replied

Company details

  1. Mirror shop
  2. Bathroom Renovator

Information provided by various external sources

Societatea Foram, cunoscută sub brand -ul Artforma, este un producător de frunte de oglinzi cu iluminare LED în Europa. Imbunătățim în mod constant procesul producției și mulți ani de experiență în industrie sunt garanția produsului de cea mai bună calitate, cu posibilități de modificare practic nelimitate.


Contact info

3.3

Average

TrustScore 3.5 out of 5

263 reviews

5-star
4-star
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2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.3

All reviews

(263)

3 reviews in the last 12 months

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Rated 3 out of 5 stars

It's a pity...

I could not configure my mirror because some of the options didn't match or could not be selected. Several weeks later after the product arrived, I tried to configure again just to refer to a friend, and this time I could add some of the options... It's a pity. Also communication is somewhat slow if you have questions.

2 April 2021
Artforma logo

Reply from Artforma

Good morning,
Please, take our sincerely apology for that situation.
We sent you an email with more information.
Can you please response to this messgae?
Your satisfaction is very important for us.
Best Regards.
Artforma

Rated 3 out of 5 stars

The magnifier mirror is too small

The magnifier mirror is too small. Not eficient.

31 March 2021
Artforma logo

Reply from Artforma

Good morning,
Please, take our apology for that situation but as we can see, the dimenison of make up mirror are given on or website.
But of course, we send you more details about the complaint if you are not satisfied with this item.
We would be really grateful for the response because we would like to help you.
Best Reards.
Artforma

Rated 5 out of 5 stars

Happy with our mirror

We bought a big mirror (90 x 140 cm) and had some concerns weather it will come in one piece or not. But it was very safely packaged and arrived in good shape. The wi-fi display is great, the mirror looks elegant on the wall, the only think that could be improved is the touch on/off button, that responds with some hiccups sometimes. We are very content with our mirror and happy that we chose this one.

28 March 2021
Rated 1 out of 5 stars

Confusing information on the site...

Confusing information on the site and during email communication.

22 February 2021
Artforma logo

Reply from Artforma

Good morning,
Please, take our apology for that unpleasant situation.
Would you be so kind and response to our message? We sent you the email.
Best Regards.
Artforma

Rated 4 out of 5 stars

The mirror is nice

The mirror is nice. Mine did not come in the ordered measurement, the mirror is 60 cm wide but with the frame it gets to 60,5 cm and in my case it did not fit the space.( that is the reason i give 4 stars). I had to remove the side frame which is glued on the wooden frame.
Otherwise, the mirror is good looking, speakers give good quality sound, Philips lighting quite strong. It is white, don’t think it changes colors in this version.

16 February 2021
Rated 5 out of 5 stars

It was the first time that I purchased…

It was the first time that I purchased an Artforma mirror and I was a bit concern if the delivery and the mirror itself will be as expected. And it was. Very well wrapped and the details of the mirror are like the pictures within the website. So I highly recommend the Artforma mirrors!

30 January 2021
Rated 5 out of 5 stars

Hi, its amazing!

Hi,
For a unique thing that not many people have, A brand with an unexpected experience and professionalism in the manufacture of custom Artforma mirrors.
I recommend with all confidence and seriousness.
Regards Dorobanțu Alexandru from Romania.

PS ... It's a "must have"

7 January 2021

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