Arthur & Hamilton Limited Reviews 152

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent location, noting its convenience and proximity to the city center. Many people highlight the cleanliness and tidiness of the accommodations, including rooms, common areas, and facilities. The quality of the lodging is frequently described as beautiful, comfortable, and well-maintained, with reviewers appreciating the well-decorated rooms and overall cozy atmosphere. The staff and hosts are also commended for their kindness, helpfulness, and clear communication, making stays pleasant and comfortable. However, some customers mentioned that while the overall facilities were clean, a specific room might benefit from a makeover. Additionally, a few people noted that the initial impression upon entering the building was not the best, despite the interior being well-organized and tidy.

What people talk about most

Location

Consumers find the location to be highly positive. Reviewers consistently praise its convenience, noting that... See more

Facilities

Customers had positive experiences with facilities. Reviewers consistently praise the cleanliness and comfort... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the cleanliness and tidiness... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the hosts for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From the moment we arrived, we felt right at home. Check-in was simple with clear instructions, and the place was spotless.The area was quiet and peaceful, yet only a 10-minute drive to shops and rest... See more

Rated 5 out of 5 stars

Clean and tidy space, quick response by hosts, and walking distance from city centre! Wonderful location and cute and clean lodging! Highly recommend!

Rated 5 out of 5 stars

I had an amazing experience with the owner of the house. As he helped us to explore the surrounding, such a nice room it was as we sharing the room the prices were so reasonable and the bed was very c... See more

Rated 5 out of 5 stars

Lovely little place to stay, set up like a mini boutique hotel. Everything was really neat and tidy, kitchen and bathroom were spotless. Great internet connectivity I felt really comfortable there a... See more


Company details

  1. Property management company
  2. Property Investment
  3. Property Maintenance
  4. Property Consultant
  5. Property Rental Agency

Written by the company

We are Cardiff’s premier end-to-end HMO management and investment company. We’re started as part of a network of property investment firms, founded in 2019 in London, specialising in crafting premium homes for corporate professionals and students. We work with landlords and agencies closely to achieve our mission. Our network now spans Manchester, Birmingham, Edinburgh, Oxford, Cardiff, and Newport, managing over 400 premium rooms across the UK, with a collective property value of over £20 million under management. Our homes, beautifully furnished and impeccably maintained, are strategically located in sought-after areas.


Contact info

4.8

Excellent

TrustScore 5 out of 5

152 reviews

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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Good service

House in a very central area and the room was nicely furnished with new fittings. The agent (Hasan) has been very helpful in sorting any problems promptly when they arise

11 September 2023
Unprompted review
Rated 5 out of 5 stars

High quality property and reliable agent

Fantastic quality of homes, and professional approach to dealing with tenants. Hasan was kind and helpful in not only making sure that all procedures were completed smoothly and hassle-free, but also helped me with making the move to the new flat.

9 September 2023
Unprompted review
Rated 5 out of 5 stars

You get what you paid for

The room I rented was decent regarding its size and there was lots of storage as well. The maintenance process was fast (1-2 working days) compared to what I have experienced with other property agents. Hasan was very helpful and friendly.

18 April 2023
Unprompted review
Rated 5 out of 5 stars

Good experience

The rooms are spacious, the home comes well furnished and the landlord Hasan is really helpful. I had a positive experience with Luxe Dwellings.

28 August 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic house and agent

Spacious and comfortable rooms in a modern interior, all recently renovated along a quiet street in central Cardiff (15 minute walk from the city centre). All this is accompanied by an excellent agent in Hasan, who is easy to talk to and always finds solutions to problems in a timely manner.

4 August 2023
Unprompted review
Rated 5 out of 5 stars

Amazing house and agent!

Hasan is very friendly and professional. My experience has been amazing with him so far. he is very accommodating and happy to help with anything reasonable. Not sure if this is the case for all the houses or just the one where i am but house is kept really clean and everyone inside is very friendly and respectful and im pretty sure this is because of him as he is really looking for people that are gonna be similar and fit into group. something a lot of other places dont really care about. Dont have any experience with fixing or any issues in the house atm but im sure he will deal with them just as good. Thank you Hasan you made my experience looking for a new place really easy and without a Hussle.

22 June 2023
Unprompted review
Rated 5 out of 5 stars

Helpful and friendly

Luxe Dwellings have been very accommodating and helpful especially at the start of my tenancy. If I had any issues they have sorted it quickly and efficiently. The room I rented was in good condition with freshly painted walls, I felt welcome when I moved in. Overall I have had a good experience.

6 June 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic landlord. I had a great time living in the house managed by Hasan. He made sure I had a smooth transition by providing transport from the train station to the house. Furthermore, he promptly responded to inquiries and resolved any problems in the house. Among the many things I liked about the house were:
1. High-quality room with ample storage
2. Close proximity to shopping malls
3. The house was nicely furnished.

1 November 2022
Unprompted review
Arthur & Hamilton Limited logo

Reply from Arthur & Hamilton Limited

Great to hear you had a good experience Dan.

Rated 5 out of 5 stars

Hasan was really helpful

Hasan was really helpful, he even helped me with my luggage from hotel to house. When we feel that something missing at the house, we just told Hasan and he did his best as soon as possible for our comfort. I can totally recommend him.

28 October 2022
Unprompted review
Arthur & Hamilton Limited logo

Reply from Arthur & Hamilton Limited

Not a problem at all, great to hear you had a great experience.

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