Waited a long time for my order. Looking at these Trustpilot reviews got me panicking and I had to jump through some hoops to get to the bottom of it all. There was a problem with Royal Mail wh... See more
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The drip don’t stop, even in lockdown, and your boy needed a retro Fila jacket to wear around the house to look sick for the pots and pans, and maybe catch the eye of a hot neighbour during the clap f... See more
Company replied
Purchased online, cash out account, no emails from shop, no order number more importantly, no updates at all, this shop have offered zero communication Do better I will be reversing the tran... See more
Company replied
ordered the 27th of Nov, emailed info x 4 times and had one response on the 3rd simply stating to 'bear with' because of black friday. now it appears i'm just being ignored. no tracking number or any... See more
Company replied
Company details
Information provided by various external sources
Offering a unique collection of designer & streetwear brands at unbeatable prices. Stocking various brand names such as Stone Island, C.P Company, Stussy, Ralph Lauren + many more.
Contact info
The Causeway, TW18 3BA, Staines-Upon-Thames, United Kingdom
- 03301330815
- info@artifactsapparel.co.uk
- artifactsapparel.co.uk
2.3
Poor
736 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 84% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great clothing great prices
21 May 2020
Unprompted review
Reply from Artifacts Apparel
Thank you for taking the time to leave us a review, we hope you shop with us again soon.
How long does it take to get your money…
How long does it take to get your money back
18 May 2020
Unprompted review
Reply from Artifacts Apparel
Please allow our returns department 5-7 working days to process refunds
Reply from Artifacts Apparel
Thank you for taking the time to leave us a review, we hope you shop with us again soon.
Reply from Artifacts Apparel
Thank you for taking the time to leave us a review, we hope you shop with us again soon.
Easy to use and good brands
12 May 2020
Unprompted review
Reply from Artifacts Apparel
Thank you for taking the time to leave us a review, we hope you shop with us again soon.
great company ...always deliver value
12 May 2020
Unprompted review
Reply from Artifacts Apparel
Thank you for taking the time to leave us a review, we hope you shop with us again soon.
Fast delivery
7 May 2020
Unprompted review
Reply from Artifacts Apparel
Thank you for taking the time to leave us a review, we hope you shop with us again soon.
Great prices
6 May 2020
Unprompted review
Reply from Artifacts Apparel
Thank you for taking the time to leave us a review, we hope you shop with us again soon.
Great prices
Great prices, especially for hard to find pieces, namely the older Stussy stuff.
My one criticism - lack of variety / few sizing options.
Very happy though! 5*
4 May 2020
Unprompted review
Reply from Artifacts Apparel
Thank you for taking the time to leave us a review, we hope you shop with us again soon.
The beanie arrived very quickly
The beanie arrived very quickly, can’t complain. GOOD JOB KID
26 April 2020
Unprompted review
Reply from Artifacts Apparel
Thank you for taking the time to leave us a review, we hope you shop with us again soon.
Excellent product and service
18 April 2020
Unprompted review
Reply from Artifacts Apparel
Thank you for taking the time to leave us a review, we hope you shop with us again soon.
Great service and awesome products
Great service and awesome products. Recommend highly.
9 April 2020
Unprompted review
Reply from Artifacts Apparel
Thank you for taking the time to leave us a review, we hope you shop with us again soon.
Great company
Quick service, no issues with the order or delivery. Would recommend and I will be buying again soon.
9 April 2020
Unprompted review
Reply from Artifacts Apparel
Thank you for taking the time to leave us a review, we hope you shop with us again soon.
The drip don’t stop
The drip don’t stop, even in lockdown, and your boy needed a retro Fila jacket to wear around the house to look sick for the pots and pans, and maybe catch the eye of a hot neighbour during the clap for the NHS. Artifact delivered in a matter of days, and took me from quarantined to quaranturn’t in a matter of seconds! You guys are doing the lord’s work and after NHS staff, supermarket workers and the postal service, you’re up there with the best of them! Would use again 10/10.
5 April 2020
Unprompted review
Reply from Artifacts Apparel
Thank you for taking the time to leave us a review, we hope you shop with us again soon.
Quick delivery and decent prices mate
31 March 2020
Unprompted review
Reply from Artifacts Apparel
Thank you for taking the time to leave us a review, we hope you shop with us again soon.
Disappointed
Bought a t-shirt for £35, including postage it came to over £40. Item arrived today and noticed straight away there was a stain on the collar. On further inspection there were several stains on the tee. Surely this should have been picked up before the item was packaged? Pretty disappointing as I will have to pay to send the item back as well.
25 March 2020
Unprompted review
Perfect
the website was easy to use, there was good advertisement on Instagram and the prices are phenomenal!
17 March 2020
Unprompted review
Reply from Artifacts Apparel
Thank you for taking the time to leave us a review, we hope you shop with us again soon.
Absolutely brilliant experience from…
Absolutely brilliant experience from start to finish!
17 March 2020
Unprompted review
Reply from Artifacts Apparel
Thank you for taking the time to leave us a review, we hope you shop with us again soon.
Shipping system seems to be running slow
11 March 2020
Unprompted review
Reply from Artifacts Apparel
Thank you for taking the time to leave us a review, we hope you shop with us again soon.
Reply from Artifacts Apparel
Thank you for taking the time to leave us a review, we hope you shop with us again soon.
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