ARTSY FARTSY Reviews 

3,797
•
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

The RothKo poster is a huge disappointment; the border isn’t white, but rather has a pinkish tint. The colors of the poster itself are also unattractive. The frame is of very poor quality and flimsy—... See more

Rated 4 out of 5 stars

Good delivery to UK by Artsy Fartsy - hold up was with Royal Mail in the IK, but luckily parcel reached me in time for Christmas. Good communication from Artsy Fartsy too when I started to panic abo... See more

Rated 5 out of 5 stars

I have now bought three large art prints from Artsy Fartsy and have been delighted. The paper is really heavy, good quality. The colours are vibrant. Compared with other sites the prices, and offers,... See more

Rated 5 out of 5 stars

Delighted with print, colours are so vibrant, & excellent quality paper. Didnt realise that it had to come from Denmark,buying from Etsy. Otherwise I might not have bought, But fears were groundless... See more

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4.2

Great

TrustScore 4 out of 5

4k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 89% of negative reviews

Typically replies within 1 month

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4.2

All reviews

(3,797)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I still haven't received my order :(

I still haven't received my order :(

Don't be confused, I was asked for feedback and gave it. If my order is still pending, then its not a good idea to ask for feedback before I have received it. Thanks in advance

23 January 2024
ARTSY FARTSY logo

Reply from ARTSY FARTSY

Hello,

I am a bit confused about your 1-star review when, so far, we have done everything correctly and on time.

As per our shipping policy, the delivery time to the UK is 3-7 weekdays, and that deadline has not passed yet. Therefore, everything is going as planned.

Your order is being shipped by Royal Mail, and if you need any assistance with tracking your order, please do not hesitate to contact our customer service team.

Best
ARTSY FARTSY

Rated 1 out of 5 stars

Once again I cannot find my package

Once again I cannot find my package. The. PostNord app says that it has been delivered to a service point but does not specify which. I was also not notified when my package was out for delivery.I also sent an email and have been trying to contact CS to locate my package but to no avail.

19 January 2024
ARTSY FARTSY logo

Reply from ARTSY FARTSY

Hello,

We kindly request you to read the emails that we send to you as they contain all the necessary information you need. This is your second order and unfortunately, it's also your second bad review. We are sorry to hear that you are not satisfied with our services and products. If you find our company unsatisfactory, may we kindly ask why you keep shopping from us?

Your order is now ready for pick-up and you can track it on the PostNL website, just like last time. If you encounter any issues with your order, please don't hesitate to reach out to our customer service team.

Thank you for your attention.

Best regards,
ARTSY FARTSY

Rated 5 out of 5 stars

The item I purchased came from Denmark…

The item I purchased came from Denmark to the UK. I received a high level of communication from Artsy Fartsy, Post Nord and also the Royal Mail in the UK re processing the order, progress and delivery; very happy with all three parts of the process. Well done to all!

8 January 2024
Rated 5 out of 5 stars

Quality/choices/value for money 👌

Amazing quality prints, awesome selection to choose from, great value for money. I won’t be buying prints from anywhere else.

5 January 2024
ARTSY FARTSY logo

Reply from ARTSY FARTSY

Wow, your review is absolutely amazing! Thank you so much for taking the time to share your thoughts with us. We're thrilled to hear that our hard work is paying off and that you're happy with our service.

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