Artuvate Reviews 

614
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 547 reviews, reviewers had a great experience with this company. Many customers praise the product's effectiveness in reducing neck pain, improving range of motion, and enhancing sleep quality, often noticing immediate relief and appreciating its high quality and comfortable design. People also frequently highlight the excellent customer service for quick responses and accommodating assistance. However, some customers also noted that the product did not provide the expected relief or felt misleading about its advertised functions, with a few experiencing discomfort or headaches. Additionally, a small portion of people experienced quality concerns like a burning smell, faulty cords, or the product needing constant power connection, and some reported issues with customer service responsiveness.

What people talk about most

Product

Customers consistently note positive experiences with the product, with many expressing satisfaction and even... See more

Quality

People report positive experiences with product quality, with many reviewers praising its incredible... See more

User experience

Customers had positive experiences with user experience, finding the product easy to use and providing a... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the excellent, responsive, and... See more

Response time

Users describe positive interactions with response times, frequently praising the quick and efficient... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I like the FisioRest pillow and feel like it really improved my neck range of motion within 2 uses. What I'm not a fan of is the constant emails saying I can get 50% off my next order when that does... See more

Rated 5 out of 5 stars

I started using the pillow last night and the vibrations felt odd but were very soothing. I have osteoporosis and chronic neck pain from injuries over the years. I'm 70 and didn't expect relief, but i... See more

Rated 5 out of 5 stars

As most, I was skeptical at first. That is until my second day when I realized my pain was reduced by fifty percent. Yes, it's true! I'm now on day 6 and it's getting noticeably better. I definitely... See more

Rated 5 out of 5 stars

I have developed osteoarthritis in my neck from 2 car crashes several decades ago. I'm using the FisioRest neck massager as part of my pain management. The Artuvate Company recommends that you use it... See more


Company details

Written by the company

Artuvate was founded with a simple yet powerful belief: that health and well-being aren’t just gifts—they’re built with care, consistency, and the right tools. Our journey began by listening to countless stories of people struggling with pain, whether it’s the stiffness of the neck, discomfort in the back, or the weariness of everyday strain. We recognized that life’s challenges can take a toll, but we also believe in the power of solutions that truly work. That’s why at Artuvate, we blend innovation with empathy, creating products designed to ease pain and empower you to reclaim your comfort and confidence.


Contact info

4.2

Great

TrustScore 4 out of 5

614 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 58% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(614)

564 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Occipital migraine relief

I love this neck massaging pillow! I’ve suffered from migraines since childhood. The majority of my headaches start at the occipital nerve. The Fisio Rest messaging pillow really works to loosen up the stiffness/tightness in my neck. I’ve been using it daily since I received it two weeks ago. A few nights ago, I laid down to use the pillow about 8:30pm. The next thing I knew the sun was up and it was 6am! I think with continued, regular use, this messaging pillow will do wonders on releasing neck tension and stress, thus reducing my headaches. Worth the investment!

Customer service is very responsive and quick to answer questions. They also kept me up-to-date on my order and tracking. ✅✅✅

This is one thing I’ve ordered that actually met and exceeded my expectations! ⭐️⭐️⭐️⭐️⭐️

24 July 2026
Unprompted review
Rated 5 out of 5 stars

This is a miracle device

This is a miracle device! I’ve been in so much pain from a pinched nerve and this made it feel so much better! I highly recommend this.

23 July 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service. Responsive and supportive. Appreciate the flexibility with me switching decision on returning. Assistance made everything seamless. No need to deal with AI thank goodness!

20 July 2026
Unprompted review
Rated 3 out of 5 stars

Faulty cord

I have only used it for about a week and I actually really like it. My only issue is that the cord doesn’t work very well and it turns off after a minute and I have to keep getting up to turn it back on and adjust the connection :(

20 July 2026
Unprompted review
Rated 5 out of 5 stars

Neck pain relief without meds!

I have been suffering from upper back/neck pain from workouts and pillow issues but I don’t take anything for it.
At the gym I try the recovery massage chairs but they’re not much help.
I’ve used this product, daily for the last week and it has been awesome! No more neck pain for days on end. I wake up feeling so much better, every day. Worth while investment if you have same issues!

13 July 2026
Unprompted review
Rated 4 out of 5 stars

so far have been liking it but since…

so far have been liking it but since the pain is a lot, i think i need to use it regularly as advised by you and see if its helping the neck issue. But i do find it comforting with the heat etc. I hope the vibration did include a hand kind of massage though.

too early to comment on effectiveness as been only few days of usage.

20 July 2026
Unprompted review
Rated 1 out of 5 stars

Impossible to return pillow-headrest

I am having trouble returning the pillow-headrest. It was uncomfortable and the heat and massage functions didn't work.
I have written to customer service and explained all this. Now they don't respond. Has anyone else had this experience?

21 July 2026
Unprompted review
Rated 5 out of 5 stars

From "on the fence" to being very impressed

I was on the fence about whether this product would be legit or not. I must say, I was very pleasantly surprised! The quality of this product is incredible. It is very well made, using really nice materials. It is comfortable, and nothing about it feels "cheap" or like a corner was cut. I was very impressed with the craftsmanship of it. I also love that someone had enough foresight to make the power cord very long! It reaches me no matter where I decide to use it at! I have been very impressed with this product so far. I don't regret buying at all so far. As to whether it helps, it's honestly too early to tell, as I've only gotten to use it a couple times so far, but once I am able to get more consistent with it I expect it to help.

17 July 2026
Unprompted review
Rated 5 out of 5 stars

Amazing

From the first day of using it, my stabbing shooting pains from my neck to the top of my head DISAPPEARED. I'm using it every day for 15-20 minutes. So glad I bought this!

13 July 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look