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Aruba Aloe Reviews 197

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their refreshing qualities and effectiveness in making skin soft and hydrated. Many appreciate the high quality of the items, noting their careful formulation and natural ingredients. The ordering process is frequently described as easy, with consumers also commending the timely and speedy delivery service. However, some customers mentioned issues with product packaging, such as damaged caps or dried-out contents upon arrival. A few also expressed concerns about the price of certain items, like a makeup bag, and some noted that recent changes to sunscreen formulas were not as effective as previous versions.

What people talk about most

Product

People report positive experiences with product. Customers are consistently satisfied with the quality and... See more

Quality

Consumers find quality to be positive. Many reviewers praise the products for their effectiveness, such as... See more

Order

Reviewers mention positive feedback about order. Customers consistently praise the ease of the online... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast and timely... See more

Price

Customers consistently note ambiguous experiences with price. While some reviewers found products to be much... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The bath gel and hand lotion products are so refreshing and make skin so soft! Plus, I love supporting Aruba, one of my favorite spots to visit and vacation. Aruba Aloe lets me bring a little piece of... See more

Company replied

Rated 5 out of 5 stars

Always purchase aloe products when visiting Aruba. I decided to order online after my trip this time and was pleasantly surprised by the discount. Much easier than having to travel home with all the g... See more

Company replied

Rated 5 out of 5 stars

I had the privilege of visiting Aruba and the aloe farm. I now have a greater appreciation for aloe. I purchased some products on the island and once back in Tucson AZ I purchased the sunscreen and af... See more

Company replied

Rated 5 out of 5 stars

Well, I actually been using it on my face for about 15 years. I started going to Aruba and going to the beach and wearing all of their Sun block I bought a bunch of travel small items so whichever is... See more

Company replied


Company details

  1. Cosmetics Industry
  2. Beauty product supplier
  3. Cosmetics shop

Written by the company

Founded in 1890, Aruba Aloe is one of the few Aloe companies in the world, that grows, harvests, and processes its own Aloe on-site. This Aloe, considered to be the finest Aloe in the world, is the base of an ever-growing collection of premium skin, hair & sun care. We pride ourselves on creating products with a plant that is so prominent in our island’s culture and heritage. Not to mention so unique in its countless benefits. Aruba’s Code of Arms even features an aloe plant in one of its quadrants-nicknamed ‘Island of Aloes’ in the 1920s. Aloe Vera marked Aruba’s first source of welfare and the quality of the Aruban Aloes have been the best in the World for more than 150 years already. "For 125 years we have grown our plants to produce the World’s Finest Aloe®" Aruba’s desert-like environment intensifies the aloe plant’s natural healing qualities and produces the earth’s most potent Aloe Vera Gel. We hand cut the leaf within hours of harvest to protect its rich and powerful nutrients. Our Aloe Vera Gel will help nurture and improve the overall health and well-being of your skin.


Contact info

4.9

Excellent

TrustScore 5 out of 5

197 reviews

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

This is the best product!

This is the best lotion, hand sanitizer, etc. I will buy again over and over!!!!

13 March 2026
Aruba Aloe logo

Reply from Aruba Aloe

Wow—thank you so much! We’re beyond happy to hear how much you love our lotion, hand sanitizer, and more. Knowing you’ll come back again and again truly means the world to us. Your support and enthusiasm motivate us to keep delivering products you can trust and enjoy every day. 💚✨ We can’t wait to welcome you back again!

Customer Service
Royal Aruba Aloe

Rated 5 out of 5 stars

Love the products

Love the products

13 March 2026
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Reply from Aruba Aloe

Thank you so much!
We’re thrilled to hear you love the products 💚 Your support truly means a lot to us. Thanks for choosing Aruba Aloe—we can’t wait for you to enjoy them again! 🌿✨

Rated 5 out of 5 stars

I received exactly what I ordered

I received exactly what I ordered! Thank you so much!

13 March 2026
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Reply from Aruba Aloe

Thank you so much! We’re thrilled to hear everything arrived exactly as ordered. We truly appreciate your support!

Customer Service
Royal Aruba Aloe

Rated 5 out of 5 stars

Even though we are out of country

Even though we are out of country, delivery was efficient, timely and as ordered. Thank you@

13 March 2026
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Reply from Aruba Aloe

Thank you for taking the time to share your experience. We’re happy to know your order arrived efficiently and correctly. Your support means a lot to us!

Customer Service
Royal Aruba Aloe

Rated 5 out of 5 stars

Aruba Aloe Products

I have been going to Aruba, every year for the past 6 years. I used their body soap, shampoo and condition, with each trip. I fell in love with the smell, and how my hair felt after. I came home and began ordering it when I came home, and, I have not bought "store shampoo" again!! I would HIGHLY recommend their products. I began getting their bar soaps, and I am once again, obsessed. When I place my order, it typically comes within a few days, which I love that, when I happen to be out of my products, I don't have to wait long at all to replenish. 10/10

3 April 2026
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Reply from Aruba Aloe

Thank you for sharing your experience and for being such a loyal customer over the years. We’re delighted that you love our hair care and bar soaps, and that our shipping helps keep your favorites within easy reach. We truly appreciate your support and recommendation.

Customer Service
Royal Aruba Aloe

Rated 5 out of 5 stars

Love your products

Love your products! Especially love the lack of unhealthy chemicals!!!

13 March 2026
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Reply from Aruba Aloe

Thank you for your support! We’re delighted that you enjoy our products and value our commitment to healthier ingredients.

Customer Service
Royal Aruba Aloe

Rated 5 out of 5 stars

Order came in sooner than I expected

Could not get anyone on the phone though

11 March 2026
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Reply from Aruba Aloe

Thank you for sharing your experience. We apologize for the inconvenience of not being able to reach us by phone and appreciate your feedback.

Customer Service
Royal Aruba Aloe

Rated 5 out of 5 stars
Aruba Aloe logo

Reply from Aruba Aloe

Thank you for taking the time to share your experience. We’re happy to hear you enjoyed the tour! We hope we can welcome you again very soon!

Customer Service
Royal Aruba Aloe

Rated 5 out of 5 stars

Trust Aruba Aloe

Good pricing, great products, fast delivery with great communication

11 March 2026
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Reply from Aruba Aloe

Thank you for your great review! We’re happy to hear you’re pleased with our pricing, love the products, and had a smooth, fast delivery experience. We truly appreciate your support! 😊

Rated 5 out of 5 stars

One of my best gifts ever

My niece was in Aruba on vacation last year. She gave me a gift card to Aruba Aloe as a birthday gift. I ordered the Hand Lotion and Lip Balm. I loved both. The Hand Lotion leaves my hands feeling soft and smelling wonderful. I have reordered the hand lotion recently and will be ordering again in the near future.

30 September 2025
Unprompted review
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Reply from Aruba Aloe

Thank you for your kind review! We’re so happy to hear you love the Hand Lotion and Lip Balm. We truly appreciate your continued support and look forward to your next order!

Rated 5 out of 5 stars

Love your products

Love your products

10 February 2026
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Reply from Aruba Aloe

Thank you for taking you time and leave us your review! We are delighted to hear that you love our products. We are very grateful to have you as one of our Royal customers!

Customer Service
Royal Aruba Aloe

Rated 5 out of 5 stars

Easy to order and free shipping is…

Easy to order and free shipping is great.

10 February 2026
Aruba Aloe logo

Reply from Aruba Aloe

Thank you for your feedback! We’re glad to hear the ordering process was easy and that you enjoyed our free shipping. We appreciate you choosing us and look forward to serving you again!

Customer Service
Royal Aruba Aloe

Rated 5 out of 5 stars

Excellent Product

This product excellent. It makes my skin youthful.

10 February 2026
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Reply from Aruba Aloe

Thank you so much for taking the time to share your feedback! We’re thrilled to hear that you’re enjoying the product and that it’s helping your skin look more youthful. That’s exactly the experience we hope to deliver.

Rated 5 out of 5 stars

I had the privilege of visiting Aruba…

I had the privilege of visiting Aruba and the aloe farm. I now have a greater appreciation for aloe. I purchased some products on the island and once back in Tucson AZ I purchased the sunscreen and after sun lotion. Living in Tucson the sun is intense; I now use this product everyday and love it. So much better than any product you can get off the shelf.

10 February 2026
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Reply from Aruba Aloe

Thank you so much for your review! We are glad you enjoyed visiting the aloe farm and that our products are now part of your daily routine in Tucson. With that strong sun you have in Tucson AZ, we are happy our Aruba Aloe sunscreen and after‑sun lotion are working so well for you. We truly appreciate your support! ☀️🌿

Customer Service
Royal Aruba Aloe

Rated 5 out of 5 stars

This is the best stuff around we used…

This is the best stuff around we used it the whole week we stayed in Aruba and have continued after visiting the facility and purchasing more before coming home

10 February 2026
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Reply from Aruba Aloe

Thank you so much for your review! We love hearing that you enjoyed our products all week during your stay in Aruba—and even more that you stopped by the facility to stock up before heading home. That means a lot to us!
We’re so happy you’re continuing to use and love the products. Thanks again for your support and for taking the time to share your experience!

Customer Service
Royal Aruba Aloe

Rated 5 out of 5 stars

When we visited the factory we bought a…

When we visited the factory we bought a few products and the lip balm came with. The items we purchased were: the shower scrub is quite enjoyable and my husband has enjoyed the aloe pain relief cream. The lip balm was the best I’ve ever had and I had to order more. Along with the lip balms I ordered an eye cream and sunscreen. We are enjoying those as well.

10 February 2026
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Reply from Aruba Aloe

Thank you so much for the awesome review! We’re so happy you got to visit the factory and pick up a few things.
Glad to hear the shower scrub is a hit and that the aloe pain relief cream has been helping your husband—that’s our main purpose! And wow, calling the lip balm the best you’ve ever had? That totally made our day. 🥰
We’re really glad you came back for more and tried the eye cream and sunscreen too. It’s great to know you’re enjoying everything!
Thanks again for the love and support. If you ever need anything or want product suggestions, we’ve got you!

Customer Service
Royal Aruba Aloe

Rated 5 out of 5 stars
Aruba Aloe logo

Reply from Aruba Aloe

Thank you for your review, this is much appreciated. We are happy to hear that our shipping option made it easy for you to send the order directly to your son.
We appreciate you choosing us! 💛

Customer Service
Royal Aruba Aloe

Rated 5 out of 5 stars

Products are the best natural…

Products are the best natural ingredients

10 February 2026
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Reply from Aruba Aloe

Thank you for your review! We are delighted to hear that you find our products the best natural ingredients.
Your support truly means the world to us! 💛🌿

Customer Service
Royal Aruba Aloe

Rated 5 out of 5 stars

Well Done.This product was originally out of…

This product was originally out of stock, gave them my email & was notified when available. Ordered item,shipped & received promptly. GREAT overall service.

10 February 2026
Aruba Aloe logo

Reply from Aruba Aloe

Thank you for taking your time and leave us a review. This is really appreciated. We are glad that the back-in stock notification helped and that you have received the Ultra Hydrating Hand Lotion fast.
At Aruba Aloe we are committed to provide the Aruban Service to all our Roya customers!

Customer Service
Royal Aruba Aloe

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