Hey Tony. We just checked our system, we do not have any Tony that has spent $1,400 in the last 3 weeks. We also aren't seeing a Tony that has emailed us, called us or texted us within the last 3 weeks. Additionally, we answer every phone email, call, and text within 2 hours after receiving it. Maybe you have been doing business with another company and have mistaken them for us.
Update reply:
1) You placed two different orders under two different names, and two different addresses.
2) You emailed the wrong support email, that is not the email posted on our website.
3) We don’t have any missed calls from your cell on our business line.
4) Additionally, our labels are mass printed. Adding lot numbers to the vial is new, which we are working on implementing. However, if you look at our COA’s we are constantly updating them with new batches. All of them are verifiable through the lab we had tested with on their official website.
I do apologize for the poor experience, however I don’t feel like we had a fair chance of helping you. We would still love to offer you help if you are interested.