Ascend Viral Reviews 224

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 45 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consider this service a valuable investment for building their social media presence, appreciating that it delivers genuine growth unlike many other tools that promise shortcuts. People are consistently happy with the smooth and stress-free user experience, noting that the team is dependable and professional, ensuring everything works as expected. Reviewers frequently highlight the acquisition of real, engaged followers who interact with content, leading to significant and authentic engagement. However, some people were dissatisfied with the service, mentioning issues with the unfollowing process where promised actions were not taken, leading to an increasing following list without a corresponding increase in their own follower count. A few other people also felt that the growth in followers was slower than expected or that the engagement was poor, questioning the value for the subscription cost. Some customers also noted concerns about the staff being understaffed, which they felt impacted the service delivery and the overall effectiveness of the growth strategy.

What people talk about most

Social media

Reviewers mention positive feedback about social media growth, with many expressing satisfaction with the... See more

Service

Users describe positive interactions with service, with many finding it reliable and a "total game changer"... See more

User experience

Consumers find the user experience to be positive, with many appreciating the true engagement and natural... See more

Staff

Customers consistently note ambiguous experiences with staff, with many praising the team as dependable,... See more

Subscription

Clients share ambiguous opinions on subscription, with some expressing satisfaction and recommending the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ascend Viral completely exceeded my expectations. In an era where everyone promises growth hacks and shortcuts for social media, most tools end up being fluff — but not this one. If you're serious abo... See more

Rated 5 out of 5 stars

I don’t have any complaints about the service so far. It’s been a really smooth experience and everything has worked as expected. If the pricing were a bit lower, I’d probably move all of my other a... See more

Rated 5 out of 5 stars

After 2 months I'm impressed. I'm getting people dm and comment on my page for things I've done ages ago. It's growing really fast and I'm almost +1000 on my Yoga page. Interestingly my Music page isn... See more

Rated 5 out of 5 stars

Communication with your personal growth assistant is top notch. You're talking to a real human that is actually working on the growth of your social media account. I have gained over 100 followers in... See more


Company details

  1. Internet marketing service

About Ascend Viral

Written by the company

Ascend Viral provides truly organic & safe social media growth services. We fight against unethical social media strategies, and we've been helping people spread their influence since 2016.

If you have had a poor experience with Ascend Viral, please contact us at support@ascendviral.com so we can make things right. We want all our customers to be happy, and we'll do anything it takes to make you satisified with our service.

WE CARE ABOUT OUR CUSTOMERS!

Sending us an email will create an investigation on your subscription. Our management team will be able to create a solution for you as soon as possible. We'll investigate your personal growth assistant, their actions, their messages, and more. We want to make sure all our assistants are held up to our high standards.

Your personal growth assistant is human, after all. Humans make mistakes; however, we do our best to always fix those mistakes. Contact our management team if you believe a mistake has been made.

Ascend Viral's Instagram growth service is the leading ethical growth provider. We are built for businesses and individuals that struggle to gain traction on Instagram. We're not built for everyone.

Contact us to see if we're right for you.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

224 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thanks a lot

I was recommended by a friend, and I'm so glad I listened. I've seen an increase in engagement and followers. Thank you Ascend Viral!

9 October 2023
Rated 5 out of 5 stars

I had a minor issue

I had a minor issue and the support managed to resolve it in no time. Great customer service and attention to details. Very happy so far and thanks again for everything.

8 September 2023
Unprompted review
Rated 5 out of 5 stars

Definitely worth it

Just started with Ascend Viral last month. The growth is noticeable, and the team is supportive. Will keep using and should things change in the future, I'll be sure to come back and update my review.

8 September 2023
Unprompted review
Rated 5 out of 5 stars

I was a bit hesitant at first

I was a bit hesitant at first, but after seeing the results, I'm convinced. Ascend Viral is legit and the staff is easy to talk to. Can definitely recommend this company to anyone!

2 October 2023
Rated 5 out of 5 stars

Their Instagram service is the best service I've tried

I have spent a lot of time working with social media apps since 2013. We have used many apps in order to grow our social media pages. I like that Ascend Viral is not really an app but it is a service. Many of the other Instagram apps that we have tried to grow our customers accounts have not worked all that well. We have had GOOD success with Ascend Viral. If you are in the marketing then you NEED to check them out as I don't know what else is working right now..

5 September 2023
Unprompted review
Rated 5 out of 5 stars

Good

Good so far. Hope the results will improve but so far so good. The customer service has been awesome throughout the process and I am generally happy with the entire service. Thanks again.

8 September 2023
Unprompted review
Rated 5 out of 5 stars

The Real Deal

These guys are the real deal. Real organic growth company. Your engagement/following will guy up - mark my words. But you need to put that work too. You will have your own Personal Growth Assistant that you will communicate with and he will coach you in a process what to do better. Its a really bang for your buck deal & experience! Im in a long run with them. Highly recommended

10 July 2023
Unprompted review
Rated 5 out of 5 stars

Thanks AscendViral

Esha is very helpful as my support assistant. She has given me good advice and I am happy with the progress on my account.

12 September 2023
Rated 5 out of 5 stars

Impressed

This is my first time ever writing a Trustpilot review, and I usually never write reviews on platforms unless they're negative. I had some initial problems with onboarding my account with Ascend Viral. Once I expressed my concern to the CEO - he took care of everything. I've never seen someone act as fast as he did. I'm looking forward to the rest of the subscription!

10 September 2023
Rated 5 out of 5 stars

Recommend for Business

We run a small cosmetic store on Instagram and wanted to use Instagram more seriously to showcase our products. We've had some luck with FaceBook but we haven't grew many followers outside of our friends and family since we launched on Instagram. AscendViral made it easy to start building an audience through hashtags and competitor accounts. If you're looking to grow your Instagram business, I'd definitely check out Ascend Viral and see if it fits in your budget.

14 August 2023
Unprompted review
Rated 5 out of 5 stars

This service is great

This service is great. I've got 400 relatively active & targeted followers in just a month. I've noticed a lot more views on my stories, and about 40-60 more likes per photo on average. It is worth the money so far. I'll update as things continue to grow.

1 August 2023
Unprompted review
Rated 4 out of 5 stars

Thank you

I cancelled my growth plan during the free trial, but they were very nice and helpful for those few days. It wasn't right for me, but I'm sure it works well for others..

21 August 2023
Rated 5 out of 5 stars

My thoughts on Ascend Viral

I signed up for AscendViral on March 7th 2023 with the starter plan. During this time, my account has grew about 2,000 followers (from 1,000 to 3000). This is lower than the average range fir the starter package.. All being considered though, they did tell me my account wasn't optimized for growth. During the month of March, I gained about 250 followers. The warm-up phase took a while, and I was very disappointed by all of that, but the team told me some thing that I needed to work on (they said I wasnt posting enough and my content could use some simprovement) Growth stayed pretty similar in April, I think I grew about 270 followers or doing that month. Every month since April, my growth has increased to the point it is now. There were some strange things that happened (they didn't perform actions for a few days in June!) but my engagement overall has been improving as well as my growth. I'm writing this review because I'm taking a break for a bit now (my bank) but I will be back later this year. I'm happy to say that I havent been disappointed with the service despite all that happened. Last month I gained about 620 followers which has been what I was hoping for. I'll be back.

7 March 2023
Unprompted review
Rated 4 out of 5 stars

Good website but slow growth

Good website that helps growing and understanding your public in Instagram. The customer service and specialists are outstanding, Jay was the one helping me and he was absolutely lovely, super responsive and helpful. I'm only giving 4 stars review because after 5 months my last month growth has actually not been as expected, with 419 followers the last 30 days, which is inside the parameters for the starter pack they offer, but probably requires a target review and this is becoming a bit complicated, so probably some things could improve considering the price, but generally is a good service.

16 August 2023
Unprompted review
Rated 5 out of 5 stars

Impressed

Had my doubts initially, but Ascend Viral has surpassed my expectations. Seeing genuine engagement and followers. Happy with the service!

24 July 2023
Unprompted review
Ascend Viral logo

Reply from Ascend Viral

Thank you for your review! If you need anything else, please get in touch with our support team, and we'd be happy to help you! Thanks again!

Rated 5 out of 5 stars

Not bad

Not bad, got some growth on my page. Slow but steady. Customer service is prompt and helpful. Thanks a lot!

20 July 2023
Unprompted review
Ascend Viral logo

Reply from Ascend Viral

Thank you for your review! If you need anything else, please get in touch with our support team, and we'd be happy to help you! Thanks again!

Rated 5 out of 5 stars

Superb Experience

Great results. I'm very impressed with the way they handle things. Highly recommended for anyone trying to grow their IG.

4 July 2023
Unprompted review
Ascend Viral logo

Reply from Ascend Viral

Thank you for your review! If you need anything else, please get in touch with our support team, and we'd be happy to help you! Thanks again!

Rated 5 out of 5 stars

Just okay

Decent results, but the results were slow. Don't expect overnight increase. You need to be patient with it.

26 June 2023
Unprompted review
Ascend Viral logo

Reply from Ascend Viral

Thank you for your review! If you need anything else, please get in touch with our support team, and we'd be happy to help you! Thanks again!

Rated 5 out of 5 stars

Huge Improvement!

I manage a local coffee shop and wanted to improve our social media presence. Ascend Viral's service has been extraordinary. The team is very responsive and has done an excellent job in gaining followers from our target audience, leading to increased engagement and most customers visiting our shop. They've also been fantastic in handling any concerns or issues I had.

3 July 2023
Unprompted review
Ascend Viral logo

Reply from Ascend Viral

Thank you for your review! If you need anything else, please get in touch with our support team, and we'd be happy to help you! Thanks again!

Rated 4 out of 5 stars

Good

Was expecting a faster growth, not bad though. Customer service is pretty good. Will keep using for now.

18 July 2023
Ascend Viral logo

Reply from Ascend Viral

Thank you for the review! If you need anything else, please let us know.

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