Ascendxcapital Reviews 583

This company is a scam – avoid them! I purchased an MT5 account from Ascend X Capital before they rebranded to Quant Tekel, and I never received anything. It's been over two weeks, and I still don’t have my MT5 account credentials. They’ve started ignoring my questions in Discord, and their email support hasn’t helped at all. In my five years of trading, I’ve never dealt with anything this frustrating.

**UPDATE:** The company harassed me to take down this review, so I’m posting it again. I still haven’t received the service I paid for, and now they’re implementing unfair rules to prevent me from accessing their platform.

Running an account with this firm is unreliable because they'll just come up with certain excuses not to give you what you deserve. They're completely disloyal. I wouldn't recommend them to anyone. My account with them suddenly disappeared without any good reason. On the other hand, choosing to move on with Paiva has been the best option I've made—no more stress.

My 200k Challenge just disappeared. No response from Ascendxcapital and no response from Quentek. What an honorable way to run a business. Just take my money and then say oh we changed our name or merged with another firm Sorry

Was helped by Edd he is the best Mod I have written several others never gotten a response or I was referred to support which is very helpful but instead Edd was helpful got problems sorted in no time he is e genuine guy and deserves a raise Alex 😉

REFUND ME MY $200 USD. I DIDN'T GET MY ACCOUNT THAT I PURCHASED

Quant Tekel. Hello i had Assendx capital and it no longer works. And my login doesnt work on your new platform. Also my accounts are not there on Ctrader 100k account and 50k account. I have no access to contact anyone, coould someome help me please

I purchased a challenge for 25k. I haven't received the login details yet. I have written them 3 emails yet so far, I haven't gotten anything back yet.

Worst educational system the accounts are destroyed for selfish benefits leaving the customers pained. I hope karma would catch them. I later searched r ě f ù ń ď b â ć ķ Ň ẽ ț to aid the pending issues of my account

Silly customer service and communication. They need to give more details about their migration to the customer. What they say is to be patient and wait. Well, we bought your products but suddenly stopped working, and we don't know how long we need to wait. Just let us wait another month and start. Why do you say, "Oh, it'll be ready soon, by Sunday," it's Sunday, and you have so many issues now. Very unsatisfying business operation.

what happen to our challenge account???

As a US resident i can only use Dx trade platform.
they said they have issue with Dxtrade platform..it has been 1 week.
now i can't even assess their website. they migrate to a new name which i can't log in with my account....
is there anyone have the same issue like me???

I've had an amazing experience with AscendX Capital!/Quant Tekel The support from the team has been outstanding, and they're always there to assist when needed. Special shoutout to Fury—the staff is amazing and always goes above and beyond to help. The platform is user-friendly, and they provide all the necessary tools for success. Highly recommend AscendX Capital/Quant Tekelfor anyone looking to advance their trading career with a reliable and supportive prop firm!

Great firm especially now with the new migration to MT5, big shout out to my guy fury. For the help. 🫡✅

Throughout my experience with acsendX I haven’t had anything more smoother. Minimum spreads. Good rules to keep people in check and lower targets. Any problems have been solved within the day and special thanks to Fury for the hard work!

Website disable, emails disable, you can't reach any one now, they said the migration will take 4 days, and now its more than a week I lost a lot of trading opportunity, system stop working on the news I have screenshots and recorded everything step by step, so no need to argue with me at all, now the service seems call off and they take our Money and Thank you so much, for sure If they need to fix this they have to give us a new challenge accounts or refund us our Money, and for sure I didn't recommended at all.

Worst company in this industry ibr, migration takes longer then said ( just next time say a real achievable date). Mods arent checked up on their own facts i told them 5 point spreads are ridiculous and he said and i Quote „its not 5 points which clearly shows you dont have a full understanding of points and pips,
Its is floating 0.3-0.6“ upon which i send him a screenshot of his own boss sending a pic of the spreads where is says 5 points and he still tries to argue bc of timing (19:26 normal timing for EURUSD) and „Add that to the conditions that will be available aand rules in place it is more then fair,“ some of the worst rules in the industry its like every companies worst rule combined. (2% max per trade idea, max lots, no news for like 5mins, no closing of Trades in between 2 mins after opening and only 30 seconds timing to set sl and tp ) plus i got banned on dc cuz someone said „i have an avergae unprofitable mind“ upon which i responded with „i made more in 1 trade then u in ur journey“ which is true and i can fact check for everybody. So this firm all in all with its new south african broker is going down. Also never forget no refunds even tho i never agreed with the new brokers ToS just cuz in the old one they say „no refunds“ even tho they are from UK which has strict Refund policies.

BOUGHT A MT5 EVALUATION ACCOUNT 2 WEEKS AGO AND STILL CANT GET MY ACCOUNT CREDENTIALS!!... AND THE CUSTOMER SERVICE IS POOR .... NO REPLIES OR THEY TAKE FOREVER TO REPLY

Im not happy at all, the migration is taking forever and I missed so many trades. If I knew that would happen I wouldn’t have buy my funded account from this platform. The contact is not going good. Im not getting any answers for my questions and I had enough. I want a solution now because im not happy

Scam Firm. I was in a-6 dd in live acc crawl back then went into profits and requested a payout . These guys denied it saying i put a sl after 24 sec in a trdae which was a trade i took a week before . No emails no warning nothing. tarders wirk so hard to make profits and these guys just scam people out of it. dw Karma will get u guys

I have paid for an evaluation on MT5, which the firm has not yet made ready, despite falsely advertising that it was available. They also do not know when it will go live. Their customer service center has very little knowledge and often fails to reply or offer any alternative solutions for their customers.

They lack empathy and don't know how to keep their customers satisfied. I would advise staying away from signing up with this firm, as there are plenty of trusted firms to choose from.

I failed a number of accounts with them….:my fault not theirs.

I however had a slippage of 12.8 points on Dax during a non news event which breached my daily loss limit.

12.8 points was far too much in my opinion. A shame as I liked Ascendx and happy to write about the positives too (affordable), various platforms, helpful back office; uk based), but if you take the plaudits then you also have to take the brickbats too.