Ascendxcapital Reviews 583

They deny payouts without reason I emailed back the email they sent me for the rejection and they have not got back to me only thing I can do is leave a review and hopefully get a reply here and my issue sorted. I’ve been with this company from the start but by the looks of things everything is starting to go down hill I hope that is not the case but that is what it looks like towards me personal opinion. There has been times where I have been disappointed as things have been half completed and half not completed before with this company and I hope to see a improvement soon

One of the only prop firms I truly trust, excellent customer service, Amazing help through discord and all round amazing experience. I would highly recommend as a number 1 prop firm!

I have read some of the negative reviews about this company and I can say that they are 100 percent fake. I have used this company many times and I have never had any issues, this is a good company and I have never had payout issues, even though I have lost many accounts I still trust this company and now they are going back to mt5 what more do you want, only thing I don't like is the 4% daily drawdown.

So far it’s been a decent run. One of the smoothest onboarding processes I’ve had this year even while firms are falling apart. Trader-friendly trading conditions ( can be better if adjust SL rule 🙏🏽) and an even nicer profit split. Looking forward to how the journey goes and believing the payouts to be as promised. Would be back here to drop another review once I request payout and receive it.

Dealt with Amara this morning regarding migrating my account to MT5. Absolutely great service , she answered all my questions and was quick to reply. Always a pleasure dealing with AscendX.

I just passed my 100k evaluation and did not recieve the free account as I used the promo code AUG50.
Contacted support and DIAMOND from ascendx helped me and gave the free 100k account as promised.

Spread bad, commission high, support bad, you can’t tell when you can request payout, payout delays, issues with generating phase 2 account after passing phase 1, rude support. I can go all day what actually works how it’s supposed to here…

This company has a bad reputation. About 70% of people I know had bad experiences with them. Their customer service is very poor. If you get scammed, you can ask your bank for a refund with proof.

I’m sharing this for people who lost their accounts or were treated unfairly.

AscendX has to be the best prop firm I’ve ever been with, support team has been excellent and their trading conditions are great; low spreads, no problems with the trading platform. This is my first payout with them and I’m planning on sticking with them as my main prop firm. Follow their rules and you’ll get paid simple as that.

I've been trading with this prop firm for a while now and have had a great experience. They offer some of the best pricing compared to others in the market, with sales ensuring you’re always getting a competitive deal. The 2-step challenge has very low requirements (7% for Phase 1 and 5% for Phase 2), and they provide a generous 90% profit split right from the start without any hidden upsells, which is fantastic.

Currently, I have both a $100k and a $25k account with them, and I've been paid out over $5,000 so far. If you're wondering whether this prop firm pays, the answer is yes, they do. Just make sure you thoroughly read and follow the rules. I had my first payout denied because I missed something in the rules, which was frustrating, but once I paid closer attention, all my subsequent payouts were processed without any issues.

With their recent transition and migration, I believe they have the potential to become a leading player in the industry.

Let me say upfront, if you follow the rules you will get your payout thats all. Their support staff will help you, just be nice and have lots of patience.

X - the support staff help and assist me during the process thumbs up!

Here I write what I feel like about this firm. I have been trader for 6 year now and this is the worst prop firm I have come across in history I will explain from the start first when I buy challenge they have a few hidden rule where you won’t find this on the FAQ. First I start with if you request payout before the 14 days your payout will be rejected and then you will have to wait another 14 days to request they do not say this anywhere in the faq they do this so they have more time not to pay you. Next problem when you buy challenge I had to talk to customer help because I did not get my login to the platform because they was having problems and support take 2 day to respond to my email I sent after this when I get to phase 2 I did not get any login again so I had to contact support and they tell me again they having problem with account generation and I have to wait it is always wait wait wait just waiting for them delays everywhere. When I come to the payout stage after getting one rejected because I request to early when they don’t even have payout date on dashboard they tell me I have I break trade duration rule and they reject my whole payout also remember that the trade that broke the duration rule I only make profit if 18$ and my payout was over 3 thousand and they reject this they only push discount discount every day they send email to client to tell them they have discount discount 50% off but nothing else. This is joke and funny to see a prop firm do this to clients so I say to everyone reading this be careful because they will find any reason to not pay you and they do this to many people.

I paid for a 200k account 3 days ago while they have the 50% discount on, and I haven’t received any details or information after the payment. Not even any type of receipt to say they’ve received the payment and that they’re setting up my account.

I had a problem with CTrader not updating my account correctly, giving my account a false breach.
After my first email, I actually didn't get much help from Ascendx, just a generic email saying daily drawdown resets at 21:00UTC etc, and I felt like they didn't really look into it. (Hence the 4 stars).
But after I provided some more details and screenshots of my trading history, my account was investigated by Amara and Diamond, who were able to re-instate my account.
I have been using Ascendx for a few months now, and this has been my first real issue.
Happy with how it was delt with overall, I believe the problem was with Ctrader and not Ascendx.

I think the title best summarizes the experience you will receive at Ascendx. You pay 50% of the price of other firms which mitigates some of the downsides of Ascendx. Some of these negatives are payout times tend to be closer to 7 days including review than other firms which can be same day. (this is getting better I think).

The most frustrating is the payout cycle/day system. At Ascendx you are required to calculate your own payout day, this can change if staff take any holidays which will then extend the payout day. This is not mentioned on the website or terms anywhere and every other firm displays it on a dashboard. If you request payout too early or too late you will be penalized and have to wait another 14 days. (This is essentially a hidden rule, you do not know this until post-purchasing, not a single mention of requesting payout early = penalty anywhere). I feel this rule is only in place to delay payouts and help their cash flow. Why not just display or email when its payout time? Like every other firm. Why add days when staff take holiday even when the day is tradeable?

On top of that is the minimum trading day rule. You are required to trade 4 days within each payout cycle. However they state you can open minimum lot sizes just to pass it? What then is the point of the rule? I can only assume its to create another reason to delay payout.

Now whether these are truly malicious actions or just a new firm dealing with teething issues is yet to be decided. Ascendx do payout. The support is generally quick to respond. The discord is active and community seems strong. So it comes back to the title of this review, you get what you pay for!
I will give benefit of the doubt and hope to see changes made to what I described as the negatives. Good luck to them!

This is my second review for firm . I had to make this review due to top notch support team. Since my last review team have improved much . U can get payouts as early as 2 days. Maximum days to receive contract is 5 days . But due to team’s constant hardwork now traders are able to receive contract in 1 day. They are brining Mt5 soon like in less than a week and yeah best firm out there.

SCAMMMMM!!!! I purchase mt5 account and I do not get any credentials!!!! They scam me, they just take money and run away!!!

I hit the profit target on my phase 2 my account got locked I received the email that I have passed but my trade did not close. My trade then reversed and hit daily drawdown but I already passed the account?? I contacted support and did not get any help at all. Poor support just problems on problems

Great service, great team !!!
Especially Fury help me a lot !

AscendX is a light in a dying industry.

In 2023, I suffered through some of the worst collapses and biggest scams in the industry. Out of respect for AscendX I won't name any other prop firms, but I managed to accumlate approximately 1.8m in funded accounts across 3 different companies; before I could get a payout they all went down and I lost my apartment and found my way scraping back counting pennies with a newly born son and a wife.

In May of this year, 2024, I took my last $500 that I had to spare and bought a 200k account with AscendX. Around that time (end of may) they lost access to MT5; due to all of the PTSD that I had built up I began to worry. I couldn't sleep, I was living on the discord and constantly refreshing my email for any news or updates as to the next steps, given that I had already passed my evaluation. They did come through though. They migrated everybody over to Ctrader within a week of losing MT5; they added compensation on a weekly basis for all of those that were waiting for their MT5 accounts; payouts continued to roll out everyday, the owners were in the Discord on a daily basis conversing with us traders.

There was also an incident in June where Purple Trading (the CTrader broker) was having issues with spreads consistently widening. AscendX purchased a custom bridge to ensure that the spreads remained low and consistent. In order for this bridge to be implemented, we were told that we'd have to close trades early on Friday but that 0.5% compensation was going to be added to our accounts for the lost day. Monday, this compensation was added and our accounts were back up.

Despite the innumerable obstacles that presented themselves during the early months of AscendX's time in the industry, they've overcome each one. Overcompensated their traders, and remained in contact with their traders on a daily basis via Discord.

I am able to put food on the table for my wife and now 2 year old son because of AscendX. I say that and stand on that with no shadow of a doubt. After the fiasco with MFF in september of 2022, the entire prop industry has fallen into shambles with constant rule changes, denied payouts, and firms simply disappearing.

You can be 100% sure that AscendX is the furthest from that. The owners are heavily invested and were already multimillionaires before starting this firm. Now with MT5 coming back, the in-house tech, and growing community, AscendX is my top prop firm today and I am sure that they will quickly become one of the favorites of the industry.