Associated Skin Care Professionals Reviews 

1,292
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 184 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the friendly, helpful, and patient support team for making the entire membership and insurance signup process remarkably simple and stress-free. People also deeply appreciate the incredible wealth of educational resources, valuable business perks, and comprehensive coverage tailored specifically for beauty professionals. However, some people mentioned issues regarding communication and membership renewals, noting instances of missing information or a lack of advance notice prior to charges. A few consumers also feel uncertain about whether they utilize enough of the available perks to justify maintaining their subscription long term.

What people talk about most

Customer service

Reviewers mention positive feedback about customer service, highlighting that representatives are extremely... See more

Service

Clients share satisfaction regarding the service, highlighting fast, friendly support and helpful staff who... See more

Staff

Users describe positive interactions with staff, frequently noting that representatives are remarkably kind,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how easy it is to... See more

Subscription

People report positive experiences with subscription, noting that signing up and renewing is easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been with them for over five years now absolutely amazing customer service great insurance the benefits the website. Everything is absolutely fantastic. As long as they’ll have me I’m gonna remai... See more

Company replied

Rated 5 out of 5 stars

The urgent reminder was great! Currently emails, snail mail and phone communications can be buried under the chaotic life I lead care giving for two parents in ill health & in their 80s… running a bu... See more

Company replied

Rated 5 out of 5 stars

I love the website and all of the advantages and recourses available to use such as the education site for estees. There are so many videos to watch that help you improve your business and customer... See more

Company replied

Rated 5 out of 5 stars

The absolute best customer service. I appreciate the customer service being local (within the USA); this makes me feel safe and sound. Anytime I call, there is always someone willing to go the extra m... See more

Company replied


Company details

  1. Association or organisation
  2. Beauty Salon
  3. Beauty therapy college
  4. Liability Insurance Company
  5. Professional and Hobby Associations

Written by the company

Associated Skin Care Professionals (ASCP) is the nation’s largest association for skin care professionals, helping members build successful careers. For estheticians at every stage of the journey who are passionate about skin care, ASCP is your essential partner. ASCP empowers you to reach your highest potential by providing innovative business solutions, unmatched quality education, vital professional liability insurance, and a dedicated team who cares about our members’ success and is always willing to go the extra mile for our members.

ASCP MEMBERSHIP

Written by the company

It's All About You!
Associated Skin Care Professionals is the ONLY all-inclusive source for professional liability insurance, educational technique videos, career support, and more! For estheticians at every stage of the journey who are passionate about skin care, ASCP is your essential partner. Become a member today! www.ascpskincare.com

Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

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4.8

All reviews

(1,292)

178 reviews in the last 12 months

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Rated 5 out of 5 stars

Website is very easy to maneuver

Website is very easy to maneuver

6 March 2026
Associated Skin Care Professionals logo

Reply from Associated Skin Care Professionals

We're happy to hear that our website is easy to use. Thank you for your feedback; it's greatly appreciated.

Associated Skin Care Professionals

Rated 5 out of 5 stars

Customer service was exactly what it…

Customer service was exactly what it should be. Very helpful, professional and friendly.

5 March 2026
Associated Skin Care Professionals logo

Reply from Associated Skin Care Professionals

We are happy to hear that you found our customer service helpful, professional, and friendly. We appreciate you taking the time to leave us this positive feedback.

Associated Skin Care Professionals

Rated 2 out of 5 stars

Sadly,

One of the features we liked was the free access to PocketSuite, but when we were denied processing, we went somewhere else, as we needed everything to flow together, from the booking and scheduling, to services, to the billing to the payment.
On the plus side, we haven't had to use the insurance yet, so I can't comment on that.

29 January 2026
Associated Skin Care Professionals logo

Reply from Associated Skin Care Professionals

We're sorry to hear PocketSuite wasn't the right fit for your business. We know that having your booking, services, and payments work seamlessly together is absolutely essential, and we understand you couldn't wait on that.

We did want to clarify one thing for anyone reading: payment processing eligibility through PocketSuite is determined by Stripe, their payment processor, and falls outside of ASCP's control. If you were denied processing, it may be worth reaching out to PocketSuite directly at support@pocketsuite.io In some cases, there are paths to resolution we wouldn't want members to miss. We'd also love for you to know that ASCP members have access to an exclusive offer through Square, which may be a great fit if you're still looking for an integrated booking and payment solution. You can learn more at ascpskincare.com/ascp-x-square.

If there's ever anything we can do to support your business please reach out. We're always here.

Rated 5 out of 5 stars

I LOVE ASCP!!!

I love ASCP! They have so many great resources apart from having great policies! I love that they also have really great educational magazines!!! I get super excited to receive them!!!

4 March 2026
Associated Skin Care Professionals logo

Reply from Associated Skin Care Professionals

We're happy to hear that you love our resources and policies! It's great to know that you enjoy our educational magazines, and we appreciate your excitement. Thank you for your positive feedback!

Associated Skin Care Professionals

Rated 5 out of 5 stars

affordable

22 February 2026
Associated Skin Care Professionals logo

Reply from Associated Skin Care Professionals

We are so glad you found ASCP to be affordable. We appreciate your taking the time to provide feedback.

ASCP - Associated Skin Care Professionals

Rated 5 out of 5 stars

I have been using ASCP for my insurance…

I have been using ASCP for my insurance needs for 15+ years now. I feel comfortable knowing they take care of my insurance needs. They cover a whole scope of coverage too. Highly recommend.

18 February 2026
Associated Skin Care Professionals logo

Reply from Associated Skin Care Professionals

We appreciate your long-term trust in us for your insurance needs. We're happy to hear that you feel secure with our comprehensive coverage options. Thank you for recommending us!

Associated Skin Care Professionals

Rated 5 out of 5 stars

Always great service

Always great service. Invaluable to my business.

9 January 2026
Associated Skin Care Professionals logo

Reply from Associated Skin Care Professionals

We're glad our service is invaluable to your business. Thank you for your positive feedback; we appreciate it very much.

Associated Skin Care Professionals

Rated 5 out of 5 stars

Mahalo

Customer service answered all my questions. Easy process to start my membership and coverage.

13 February 2026
Associated Skin Care Professionals logo

Reply from Associated Skin Care Professionals

We're happy to hear that our customer service team was able to answer your questions! We're also glad the membership process was easy for you.

Associated Skin Care Professionals

Rated 5 out of 5 stars

Professional organization dedicated to our industry

Insurance directed to my needs, plenty of education and support. When I decide to add something new to my tool box, I check with them and if they say if under my license and state I can add this device or practice.

8 February 2026
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Reply from Associated Skin Care Professionals

We're happy to hear that our insurance met your needs and that you found our education and support helpful. Thank you for trusting us to help you with your practice. We appreciate your feedback!

Associated Skin Care Professionals

Rated 5 out of 5 stars

Amazing service

I’ve been using ASCP for my esti insurance for the entire 5.5 years I’ve been licensed :) love the resources

8 November 2025
Associated Skin Care Professionals logo

Reply from Associated Skin Care Professionals

We're happy to hear that you've had a great experience with our esthetician insurance and resources for so long! Thank you for sharing your positive feedback with us.

Associated Skin Care Professionals

Rated 5 out of 5 stars

I’ve been a member since 2001

I’ve been a member since 2001. Great member benefits.

8 February 2026
Associated Skin Care Professionals logo

Reply from Associated Skin Care Professionals

We're happy to hear that you've had great member benefits since 2001. Thank you for your long-term membership and positive feedback!

Associated Skin Care Professionals

Rated 5 out of 5 stars

customer service is always great

customer service is always great, and easy to renew my insurance with your company.

2 February 2026
Associated Skin Care Professionals logo

Reply from Associated Skin Care Professionals

We're happy to hear that you consistently receive great customer service! We appreciate you taking the time to let us know that renewing your insurance is easy.

Associated Skin Care Professionals

Rated 5 out of 5 stars

Professional

Professional, easy process and a lot of information in the tip of your hands.

1 March 2026
Unprompted review
Associated Skin Care Professionals logo

Reply from Associated Skin Care Professionals

We're happy to hear that you found the process easy and informative. We appreciate you taking the time to share your positive experience with us.

Associated Skin Care Professionals

Rated 5 out of 5 stars

Love the fact you can get a real person…

Love the fact you can get a real person the line if needed. Always keep member up to date on the industry. Super magazine too!

3 February 2026
Associated Skin Care Professionals logo

Reply from Associated Skin Care Professionals

We're happy to hear that you appreciate being able to speak to a real person and that you find our industry updates and magazine valuable. Thank you for your positive feedback!

Associated Skin Care Professionals

Rated 5 out of 5 stars

So easy to use and honestly some of the…

So easy to use and honestly some of the best customer service I've found.

31 January 2026
Associated Skin Care Professionals logo

Reply from Associated Skin Care Professionals

We're happy to hear that our product is easy to use. We truly appreciate your kind words regarding our customer service. Thank you for the feedback!

Associated Skin Care Professionals

Rated 5 out of 5 stars

ASCP is always on top of the new…

ASCP is always on top of the new trending ingredients and technology in the field. As an instructor; I recommend my students to refer back to ASCP for education assistance!

27 January 2026
Associated Skin Care Professionals logo

Reply from Associated Skin Care Professionals

We're happy to hear that you find our resources helpful and up-to-date! It's great to know that you recommend ASCP to your students for educational support. Thank you for your positive feedback!

Associated Skin Care Professionals

Rated 5 out of 5 stars

I love everything about ASCP

I love everything about ASCP! The continued education, the blogs, the podcasts, everything is very convenient and efficient! Thank you all!

28 January 2026
Associated Skin Care Professionals logo

Reply from Associated Skin Care Professionals

We're happy to hear that you find our continued education, blogs, and podcasts convenient and efficient! Thank you for your positive feedback; we appreciate it!

Associated Skin Care Professionals

Rated 5 out of 5 stars

Great experience!

Everything was great signing up was easy and quick plus I love all the extra perks we get like the continued education options we have online!

26 January 2026
Associated Skin Care Professionals logo

Reply from Associated Skin Care Professionals

We're happy to hear that signing up was easy and quick for you. It's great to know you love the extra perks and continued education options we provide. Thanks for your positive feedback!

Associated Skin Care Professionals

Rated 1 out of 5 stars
Associated Skin Care Professionals logo

Reply from Associated Skin Care Professionals

We’re so sorry for any confusion around your renewal. Your account was set to auto-renew, which is why it processed — but as soon as you reached out the next day, we issued a full refund right away.
We completely understand how unexpected charges can be frustrating, and we’re always happy to help review or update account settings anytime.

ASCP - Associated Skin Care Professionals

Rated 5 out of 5 stars

Easy to renew

18 January 2026
Associated Skin Care Professionals logo

Reply from Associated Skin Care Professionals

We are happy to hear that you found our membership easy to renew. Thank you for your feedback; we appreciate it.

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