ase-supplies.co.uk Reviews 38

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Refurbishment of shower/cloakroom From the outset, the approach from all the team @ASE was professional & focused on our needs. From Sarah in the design department, to all members of the Install t... See more

Rated 5 out of 5 stars

As ever, ASE did an excellent job in designing and installing a replacement for my 25 year old kitchen island extraction unit. This follows on from a very successful installation of a luxury en suite... See more

Rated 4 out of 5 stars

I have just had a shower replacement by ASE. Dealing with the company has been good, always keeping me informed. Jerry and Harley who did the work were professional, polite, respectful, hard working,... See more

Company replied

Rated 5 out of 5 stars

We chose ASE because they were highly recommended in Ludlow, and they have definitely lived up to their reputation. They designed and built a really beautiful kitchen for us, with a new raised ceiling... See more

Company replied

Company details

  1. Bathroom Renovator
  2. Kitchen Renovator

Written by the company

A well-established family run and owned business that first opened its doors in 1988, ASE is now Ludlow's premier Plumbing, Heating, Kitchen and Bathroom supplier. Within our 1200sq metre premises in Ludlow Business Park, we offer a wide range of quality kitchens and bathrooms which are on display in our new showrooms.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

38 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Refurbishment of shower/cloakroom

Refurbishment of shower/cloakroom

From the outset, the approach from all the team @ASE was professional & focused on our needs. From Sarah in the design department, to all members of the Install team, Scott Andy & Jerry in particular, time was freely given listening to us & giving us suggestions for our consideration. The installation was completed to a very high standard & great care was taken to leave our property neat & tidy at the end of every day. We would have no hesitation in recommending ASE.
Trefor & Lorraine Morgan

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Kitchen island extraction unit

As ever, ASE did an excellent job in designing and installing a replacement for my 25 year old kitchen island extraction unit. This follows on from a very successful installation of a luxury en suite shower room in 2024. I will use them again to update further kitchen appliances.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Service

ASE have just completed our bathroom renovation. Everyone we dealt with was professional, polite and efficient from helping us choose our bathroom hardware, managing the project, to the renovation itself. I would like to pass my heartfelt thanks to Dan, Scott and Luke who, together, made the whole experience as painless as possible.

3 November 2025
Unprompted review
Rated 5 out of 5 stars

ASE and our new kitchen.

The ASE team have been absolutely brilliant in the installation of our new kitchen. From the initial meeting, through the planning stage and onto the installation itself, the process was excellent. I must mention Andy in particular. He fitted the kitchen, was with us throughout and his attention to detail was that of a true craftsman. I can fully recommend this company and their workmen in every respect.

3 November 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Job

Firstly Sophie was very helpful in helping to choose my shower.
Secondly Andy & Adrian were great at their job, they were quiet, professional, clean & did a fantastic job.

18 August 2025
Unprompted review
Rated 5 out of 5 stars

Super job done!

ASE has recently completely refitted three bathrooms for us, involving some building work.
The team all displayed professionalism and craftsmanship. Sarah did superbly in helping us plan the rooms, and decide upon the fixtures and fittings, and Scott has done a wonderful job in leading the installation process. Jerry, Luke, Shaun, Ben and Hayden were great to work with. Whenever we asked them to do something more than the basics, they were happy to do so, resulting in a finish and detail we are delighted with. They have been respectful of our home and tidy in their work.
We would recommend ASE and will be looking to them to help us with future projects.

20 June 2025
Unprompted review
Rated 5 out of 5 stars

New Kitchen in Ludlow

Over the last eight years we have used ASE on a number of projects in properties in Ludlow and Rickmansworth. We have always received good service and the latest kitchen project was excellently managed from the design through to the execution, overcoming any glitches along the way and helping us with unrelated, but vital minor works. The new room was left immaculately clean on completion, so thank you to all involved.

18 May 2025
Unprompted review
Rated 5 out of 5 stars

Bathroom refit

ASE have completed a substantial bathroom refit, with additions involving three other rooms. The showroom team were helpful, well informed and patient, quotations were prompt and reliable. Installation was undertaken with confidence and steady speed, and with genuine courtesy and flair. Workmanship and cleanliness were of a high order. Communication with us was excellent throughout. Sarah, Scott, Luke and Haden were outstanding. We will use these people again.

27 January 2025
Unprompted review
ase-supplies.co.uk logo

Reply from ase-supplies.co.uk

Thank you for the fantastic feedback!

It's great to hear you were pleased with our service and would use us again.

We hope you enjoy your lovely new bathroom.

Rated 5 out of 5 stars

You won't be disappointed

We chose ASE to do a makeover on our bathroom and ensuite. Our first points of contact were with Sarah and Scott. Sarah was helpful and patient when talking us through design ideas and product ranges and Scott was always accomodating and available to talk through any questions we had.
However, it was Jerry and his installation team who were nothing short of exceptional. I cannot speak highly enough of their skills and craftsmanship. They were professional, tidy, polite and always treated the our home with respect. Nothing was too much trouble for them and Jerry's attention to detail throughout the project was very impressive.
Our whole experience with ASE from start to finish has been entirely positive and we are thrilled with the results. We are grateful to them all for a fabulous job and would highly recommend!

15 December 2024
Unprompted review
ase-supplies.co.uk logo

Reply from ase-supplies.co.uk

Thank you very much for your brilliant review!
We're delighted to hear that you're happy with your new bathroom and ensuite.

It was a pleasure working with you, and we're thrilled that Sarah, Scott, Jerry and the team delivered a result you love.

Your feedback is greatly appreciated. Thank you for choosing us and enjoy your beautiful new bathroom and ensuite.

Rated 4 out of 5 stars

I have just had a shower replacement by…

I have just had a shower replacement by ASE. Dealing with the company has been good, always keeping me informed.
Jerry and Harley who did the work were professional, polite, respectful, hard working, clean and tidy. I am so delighted with my new bathroom.

21 October 2024
Unprompted review
ase-supplies.co.uk logo

Reply from ase-supplies.co.uk

Thank you for the positive review. We're so pleased to hear you are delighted with your new bathroom.

Rated 5 out of 5 stars

Trust worthy company

Our dealings throughout with this company were helpful & sympathetic to our needs.
The installer Jerry & his trainee Harley were very pleasant , extremely tidy & discussed every aspect of their progress with us.All on a job which was challenging for them on our elderly property.Highly delighted!

16 September 2024
Unprompted review
ase-supplies.co.uk logo

Reply from ase-supplies.co.uk

Thank you for your lovely review.
We appreciate your kind words and are so pleased to hear you are highly delighted!

Thank you for choosing us.

Rated 5 out of 5 stars

We had a complete kitchen change

We had a complete kitchen, utility and dining room change requiring taking down a wall, blocking off an external door and replacing a window with a door. All the work was done in a wholly professional manner with workers who gave us confidence that everything would be done properly.
The quality of the work is exceptional, from the design through to the finish and the kitchen units are of an exceptional quality.
We would recommend ASE to anyone thinking of changing their kitchen.

26 July 2024
Unprompted review
ase-supplies.co.uk logo

Reply from ase-supplies.co.uk

Thank you for the amazing review, we really appreciate it!

We're delighted to hear you are pleased with everything and are very grateful for the recommendation.

Enjoy your fantastic new kitchen!

Rated 5 out of 5 stars

Their excellent reputation is well deserved.

We chose ASE because they were highly recommended in Ludlow, and they have definitely lived up to their reputation. They designed and built a really beautiful kitchen for us, with a new raised ceiling & skylight. The furniture is excellent quality too, and they laid a natural terracotta floor which we love. They have a team of tradesmen that work together & the whole build took half as long as we expected it to. We'll be going back to them for much more work in the future.

22 August 2024
Unprompted review
ase-supplies.co.uk logo

Reply from ase-supplies.co.uk

Thank you so much for your fantastic feedback! We really appreciate your kind words.

We're thrilled to hear you are pleased with the design and overall service of ASE. Your new kitchen looks wonderful!

Thank you for choosing us and taking the time to share your experience!

Rated 5 out of 5 stars

A job well done.

The ASE team lived up to expectations - helpful, professional, good communicators. Jerry and Harley, the en-suite installers, were punctual, tidy and considerate. Highly recommended.

25 June 2024
Unprompted review
ase-supplies.co.uk logo

Reply from ase-supplies.co.uk

Thank you for the excellent feedback. We are really pleased to hear this and appreciate your support.
Sophie - ASE

Rated 5 out of 5 stars

Bathroom Update

We had our bathroom updated by ASE and found them to be excellent from start to finish. Nothing was too much trouble, and Jerry and Harvey (the installers) were very good, cleaning up every day. All in all, we would thoroughly recommend ASE.

20 May 2024
Unprompted review
ase-supplies.co.uk logo

Reply from ase-supplies.co.uk

Thank you for the fantastic feedback. I will pass your kind comments onto the team.
Sophie - ASE

Rated 5 out of 5 stars

I am delighted with my new bathroom

I am delighted with my new bathroom, designed and fitted by ASE. (Well, it was a bathroom, I now have a beautiful walk-in shower!)
The whole team have been both friendly and professional from start to finish of the project.
ASE have an excellent showroom with a wide range of choice. At the outset, they ask for a clear indication of budget and have worked within that. They have turned up when they said they would and done what they said they would. The fitting team could not have been more helpful – going above and beyond expectation; workmanship is first rate and my home was left clean and tidy at the end of each working day.
I have no hesitation in recommending this company.

31 January 2024
Unprompted review
Rated 5 out of 5 stars

Shower problems solved

Called ASE with an issue concerning our shower. They could not have been more helpful, really excellent customer service. Work was done to the highest standards. Really pleased with the work and would definitely use again.

10 January 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look